• DRS Website Hosting / Introduction - "Hello World!"
    299 replies, posted
[QUOTE=DRServices;40320810][B]Clan Affiliate Program (CAP)[/B] Technically, this program isn't new, it's just the first time we've announced it to you guys. Basically, the Clan Affiliate Program is a modified version of our standard affiliate service that offers a higher payout over the standard affiliate network, as well as the chance to earn free video game servers.[I] (once we offer them as a service later this year)[/I] This service is available only to gaming clans and communities, and we manually verify every application sent to us. This knowledgebase article contains more information, as well as how to join - [url]http://www.deroyalservers.com/knowledgebase.php?action=displayarticle&id=19[/url] - Ty H. (if you have any questions, please open up a new support ticket, or contact our live support - when they're online and available. you can also reply back to this thread - just be sure to quote this post)[/QUOTE] Hey Ty, Think you made a mistake in the following sentence at the [URL="http://www.deroyalservers.com/knowledgebase.php?action=displayarticle&id=7"]faq[/URL]: "which would increase your monthly commission from $0.49 to $3.71 per customer. (100 clients @ $3.71 = $371 / month. So, if you continue to refer 100 new clients each month, six months in, you'll have a monthly income of $2,226)" 371/month over 6 months is still a monthly income of $371. $2,226 is the total income though.
[QUOTE=eternalflamez;40323272]Hey Ty, Think you made a mistake in the following sentence at the [URL="http://www.deroyalservers.com/knowledgebase.php?action=displayarticle&id=7"]faq[/URL]: "which would increase your monthly commission from $0.49 to $3.71 per customer. (100 clients @ $3.71 = $371 / month. So, if you continue to refer 100 new clients each month, six months in, you'll have a monthly income of $2,226)" 371/month over 6 months is still a monthly income of $371. $2,226 is the total income though.[/QUOTE] Nope, that's accurate. That example was based off of your total 6 month collective, based on the assumption that you continued to refer 100 new clients every month for six months, and each of those 100 clients remained active. Although, thank you for bringing that article up. We haven't yet updated it with the new referral percentages. (the 75/25 split would remain the same, though) - Ty H.
So what made you wanna start selling game servers again?
[B]Happy Birthday DeRoyalServers![/B] Exactly one year ago today, DeRoyalServers came into digital existence, and started selling digital software and services. To celebrate this wondrous occasion, we've created a custom coupon code that will give you one whole month of free website hosting services. This code will expire at the end of the day, so use it quickly! [B]bday2013[/B] (new customers only) [B]PayPal Error?[/B] If you received a PayPal error message when trying to sign up using the above coupon code, please know that this error is normal. Simply put, PayPal thinks you are trying to buy a product worth $0.00, and denies the payment from going through. On our end, your month of free hosting goes through successfully, and we will manually activate all orders within an hour. (normally done in just a few minutes) If you wish to keep your account with us after your month has expired, you must manually pay your invoice, as any subscriptions you have set will simply not be active. We apologize for the confusion this may have caused. [QUOTE=FrankPetrov;40324851]So what made you wanna start selling game servers again?[/QUOTE] That's simple. It's because you guys (our clients and loyal customers) have been asking for it. We honestly don't expect to make much money with our game server operations, and will likely sell them at a loss. We plan to rely on the sales of our website hosting platform to provide proper funding for our game server operations. Remember, the goal is to create an ultra-reliable hosting experience, so we will never oversell our boxes. Just know that, because our servers will be extremely low in price, they will be on a first-come, first serve basis. Essentially, once a box is loaded up, we'll stop selling servers until we can properly afford to do so via the funding earned from our website hosting platform. Additionally, the servers offered to our CAP members may be given out at a delay, due to the whole first-come first serve operation. - Ty H.
For those of you who signed up using the above birthday promotional code, we greatly apologize for any negative experiences you may have encountered when signing up and using your services. We're trying to get everything sorted out, and will apply account credit to those who still have active services. (which would extend your 'trial' for an extra month or two) The main problem we've encountered with the above promotional code was the failure to properly process the trial via PayPal, which in turn created a negative balance on our own administrative billing systems. Most of our trial-based clients are also reporting false invoice notifications, and even cancellation / termination warnings for services they are not even paying for. Once again, everyone who is affected by the above mentioned glitches will be given free account credit, equal to $10.80 USD. Hopefully those affected can accept our humble apology, and will continue to think [I]happy thoughts[/I] about our services. :) - Ty H.
Question; do you believe that the following website hosting plan would be a wise addition to DeRoyalServers? Name - Starter Disk Space - 1 GB Bandwidth - 60 GB Databases - 10 Subdomains - Unlimited Parked Domains - Unlimited Addon Domains - (no) FTP Accounts - 1 Email Accounts - 5 Price - $7.50 /year Both the proposed Starter plan and the Jester's plan would operate using the same high-powered dedicated servers, and aside from the disk space and bandwidth, no other resource-based restrictions are in place. You will still be able to install every script we provide in Softaculous, however some scripts may have a heavy focus on social media sharing, such as avatar uploads and video sharing. Essentially, if you can get it to fit within the disk and bandwidth restraints of our Starter plan, you are guaranteed a reliable and speedy service, no matter what type of website you intend to host. Of course, you can also upgrade to the Jester's plan at any given time. However, you will then be billed on a monthly cycle, rather than yearly. Additionally, all plans will receive the same level of support you've all come to expect from DeRoyalServers. So, what do you think? Does this plan look like a good idea to you? - Ty H (ps. if you want to order that plan right now, please send me a PM, or contact our support on-site)
I would say go to 100gb bandwidth and 2gb disk. My reasoning for this is that most free hosts will provide 100gb bandwidth and 1.5gb disk, so make a "little" incentive to use you versus a free host.
[QUOTE=FrankPetrov;40342643]I would say go to 100gb bandwidth and 2gb disk. My reasoning for this is that most free hosts will provide 100gb bandwidth and 1.5gb disk, so make a "little" incentive to use you versus a free host.[/QUOTE] Normally, free hosting providers either; A. Require you to pay extra for a feature that is normally included with most of the other providers. (ex. support services with quick response times) B. Display dozens of advertisements on the websites that they host, as to generate both traffic and ad revenue. C. Oversell their dedicated hardware, reducing the overall performance of the websites that they host. D. Have poor network security, making themselves vulnerable to an outside attack. E. Have restrictions on what it is you can actually host, on top of the usual resource restrictions that most shared providers already have. F. Run outdated scripts and programming languages, and do not prioritize updating their services, even for important security enhancements. And now, the benefit of renting from a paid provider, such as DeRoyalServers; A. No hidden fees or additional payments required to unlock a certain part of your service. B. Does not distribute or enforce advertisements. C. Does not oversell their dedicated hardware, ensuring that all websites are always reliable and responsive. D. Has extensive network and server security. E. Does not have restrictions on what you can host. (as long as it isn't illegal or promotes illegal activities, chances are, the paid provider will let you host it) F. Continuously ensures that every script and programming language is updated, optimized and secured. G. Offers professional and responsive support services, with most paid providers responding to tickets within one hour. Honestly, I personally would never sign up for a free website hosting account, especially if they claim to offer an unusually high amount of guaranteed 'free' space and bandwidth. Nothing is ever free, so expect to pay for hosting in some alternative (and possibly sneaky) way. As for your suggestion to raise the bandwidth and disk space limit, that is actually an excellent suggestion. However, the main intention by offering this service is to introduce clients to our reliable and expansive hosting network, and get them to upgrade their hosting account to our current Jester's plan when and if they need the extra space. Of course some users can easily manage to stay within the 1/60 GB limits, and for those people, the Starter plan is all they will ever truly require. You see, most websites on the internet today are less than 1 GB in total size, and use less than 15 GB of total monthly bandwidth. With that in mind, the 1 GB limit in place should actually be more than enough to handle most of our current website hosting clients. Remember, a single page on an average website is normally less than 5 MB in size. The entire WordPress platform is less than 50 MB in size. As for the available bandwidth, it is unlikely that even our Jester's plan customers will use up 60 GB of monthly bandwidth, let alone those who sign up for our Starter plan. The Starter plan is meant to be the start of ones digital existence. It's affordable, reliable, rich in features, and contains all of the one-click installation scripts as our Jester's plan. - Ty H.
[B]Starter Plan[/B] We've made some changes to our Starter Plan; Before - Name - Starter Disk Space - 1 GB Bandwidth - 60 GB Databases - 10 Subdomains - Unlimited Parked Domains - Unlimited Addon Domains - (no) FTP Accounts - 1 Email Accounts - 5 After - Name - Starter Disk Space - 1 GB Bandwidth - 60 GB Databases - Unlimited Subdomains - Unlimited Parked Domains - Unlimited Addon Domains - Unlimited FTP Accounts - Unlimited Email Accounts - Unlimited The only difference between our Starter plan and our Jester's plan is the amount of disk space and bandwidth available for you to use. Both plans contain the same amount of features, including Shell access and the Softaculous suite. Now, since this plan is paid on a yearly basis, rather than monthly, our any time money back guarantee does not apply. Instead, DeRoyalServers will provide a 45 day money-back guarantee, which you can claim at any time by opening up a support ticket with our billing department. As for why this plan isn't publicly advertised on our website? Think of it as being a sort of 'underground' or 'secret' package, one that is available on request, or by looking at a certain section of our website. Basically, if you don't have a [URL="http://www.deroyalservers.com/link.php?id=3"]direct link[/URL], chances are you won't even know that this plan exists. - Ty H.
Ohohohoho. Thats super cheap. I dont even use much space. I guess ill be switching hosts soon :smile:
[QUOTE=jung3o;40352528]Ohohohoho. Thats super cheap. I dont even use much space. I guess ill be switching hosts soon :smile:[/QUOTE] Thanks for considering us, jung3o! If you ever require more space, you can always upgrade your plan at any time from your control panel. Oh, and don't forget to post back here once you have everything set up. Even though DeRoyalServers is getting some amazing feedback from these forums, out in the real world (aka the internets, like Google and stuff) DRS is practically nonexistent. So, the more happy thoughts people write about us, the more happy we become. (yeah, we substituted grammar for cuteness and/or humour) - Ty H. (ps. we have a sale going on for our .ORG domain names)
[B]HAPPY HAPPY HAPPY[/B] [IMG]http://img855.imageshack.us/img855/4003/420i.png[/IMG] Enter coupon code [B]purpleandpinkelephants[/B] to receive a high monthly discount of $0.75, saving you an insanely generous $0.75 on every monthly invoice! (total monthly price would be $4.20, instead of $4.95) Act fast, though. That coupon will expire at midnight tonight. (Eastern) - Ty H. (edit: although a joke, that coupon code actually does exist, and you actually end up paying a permanent price of $4.20 each month, instead of the usual $4.95)
[QUOTE=DRServices;40357848][B]HAPPY HAPPY HAPPY[/B] [IMG]http://img855.imageshack.us/img855/4003/420i.png[/IMG] Enter coupon code [B]purpleandpinkelephants[/B] to receive a high monthly discount of $0.75, saving you an insanely generous $0.75 on every monthly invoice! (total monthly price would be $4.20, instead of $4.95) Act fast, though. That coupon will expire at midnight tonight. (Eastern) - Ty H. (edit: although a joke, that coupon code actually does exist, and you actually end up paying a permanent price of $4.20 each month, instead of the usual $4.95)[/QUOTE] Lmao, if I needed hosting I'd get that coupon just for the novelty.
[B]Support Forums[/B] New support forums are now online. [url]http://forums.deroyalservers.com/[/url] [B]Recommended sections & threads; [/B] [I]Network Downtime Thread[/I] - [url]http://forums.deroyalservers.com/viewtopic.php?f=4&t=2[/url] [I]Announcements Thread [/I]- [url]http://forums.deroyalservers.com/viewtopic.php?f=17&t=3&p=4#p4[/url] Please note: these forums are intended to be used by our current customers. Although anyone can register, only verified customers are able to create new threads in most of the boards. - Ty H.
is our client panel account usable or we have to create a new account for the forum?
[QUOTE=FrankPetrov;40367491]is our client panel account usable or we have to create a new account for the forum?[/QUOTE] You'll have to create a new account for the forums. Please be sure to sign up using the same email address, as we'll need to verify that you are a 'customer'. The verification process is manually handled by our staff, and may take anywhere between one hour and 48 hours. It'll vary depending on how much work we have going on behind the scenes. If you use a different email address, you'll have to send one of our administrators some form of verification via a personal message, such as a transaction ID for a recent invoice, or a domain name you have on file. We could integrate our WHMCS billing system with our forums, but we're rather hesitant to do so. Honestly, linking a billing account with a public forum account would open up a few security vulnerabilities, so it's safer to simply keep the two platforms separated for now. - Ty H.
A minor update is scheduled for tonight, and will take place at roughly 3:00 AM ET. Although this update is a minor one, a very short downtime that could last up to one minute may occur. - Ty H.
[QUOTE=DRServices;40370214]A minor update is scheduled for tonight, and will take place at roughly 3:00 AM ET. Although this update is a minor one, a very short downtime that could last up to one minute may occur. - Ty H.[/QUOTE] The server has been updated. No downtime occurred. Information on the update; 1. Installed and configured GD Library in PHP 5.3 2. Recompiled Apache. Happy hosting; - Ty H.
Why don't I see any web hosts providing nginx ?
[QUOTE=Killervalon;40376730]Why don't I see any web hosts providing nginx ?[/QUOTE] Generally, it is mostly for compatibility and ease of use. Nginx simply isn't intended to be used by shared website hosting providers, as even Nginx themselves have [URL="http://blog.martinfjordvald.com/2011/02/nginx-primer-2-from-apache-to-nginx/"]stated[/URL]. [I](go down to the .htaccess point)[/I] - Ty H. Edit: seems as though Nginx didn't write that article, but rather a third party. Still though, the lack of .htaccess is a hassle for most, which is why Nginx really isn't suited for shared hosting providers. If you want Nginx, you'll have to either get a VPS or Dedicated and install it yourself, or find a specialty provider that hosts using Nginx.
Then again, .htaccess isn't even necessary if you know how to configure a web server, maybe except a few edge cases. The real reason is that barely any providers out there provide any good tools to manage the web server, especially when it comes to nginx. So you have to rely on hacks like .htaccess and other silly things.
Honestly, even if a provider had the proper tools to allow seamless nginx functionality, the general user has gotten used to having .htaccess, and removing such a 'hack' may actually be more confusing than providing easy configuration tools and services. It's all about familiarity here. To give you an example, the cPanel interface is commonly used not because no other panel can properly offer the same amount of features, as other panels do exist. Having cPanel on a Linux-hosting environment has become an expectation of the general consumer base, so switching out your cPanel interface for something like [URL="http://www.interworx.com/"]this[/URL] wouldn't be such a wise idea. Same can be said for Apache. It's just what the consumers expect, assuming that they even have an understanding of how web servers work, and what differences, if any, that each server provides. - Ty H.
[QUOTE=DRServices;40376850]Generally, it is mostly for compatibility and ease of use. Nginx simply isn't intended to be used by shared website hosting providers, as even Nginx themselves have [URL="http://blog.martinfjordvald.com/2011/02/nginx-primer-2-from-apache-to-nginx/"]stated[/URL]. [I](go down to the .htaccess point)[/I] - Ty H. Edit: seems as though Nginx didn't write that article, but rather a third party. Still though, the lack of .htaccess is a hassle for most, which is why Nginx really isn't suited for shared hosting providers. If you want Nginx, you'll have to either get a VPS or Dedicated and install it yourself, or find a specialty provider that hosts using Nginx.[/QUOTE] I was just curious. Thanks for answering.
[B]Quick update for tonight; [/B] We've modified our [URL="http://www.deroyalservers.com/company.php"]About Us[/URL] page. Please let us know what you think of this modified page. We rather enjoy the whole 'royal' theme, but if you can offer any suggestions as to what we should edit/replace, please let me know here on these forums. Thanks; - Ty H.
[QUOTE=DRServices;40377811]Honestly, even if a provider had the proper tools to allow seamless nginx functionality, the general user has gotten used to having .htaccess, and removing such a 'hack' may actually be more confusing than providing easy configuration tools and services. [/QUOTE] No, not really. Because if it's more confusing, that just means your UI sucks. It's not hard to beat .htaccess. Make a good one and people will use it over the file. [QUOTE=DRServices;40377811]assuming that they even have an understanding of how web servers work, and what differences, if any, that each server provides. [/QUOTE] Oh don't worry, I fully understand that user incompetence is the main issue. It gets scary when people don't realize that what they type in .htaccess is the same thing as what they'd put in the server config.
[QUOTE=gparent;40388918]No, not really. Because if it's more confusing, that just means your UI sucks. It's not hard to beat .htaccess. Make a good one and people will use it over the file.[/QUOTE] That's a good point, and unfortunately most providers out there simply do not have the skill, time, money or manpower to create their own clean and effective user interface. [QUOTE=gparent;40388918]Oh don't worry, I fully understand that user incompetence is the main issue[/QUOTE] I wouldn't say it's user incompetence, just poor information sources. Essentially, users are taught by the large providers that 2+2=4, and if a provider switches it up a bit by instead offering a 2x2 solution, even though it draws to the same result, the slight change in interface is enough to put people off. Still though, it wouldn't hurt to offer a clean user interface in addition to having .htaccess, and that is something we could probably offer sometime in the future. As of right now, DeRoyalServers unfortunately falls within the [I]skill, time, money or manpower[/I] category. So, there is nothing we can do as of this moment in time. We are always taking feature requests, though. So, a clean UI is definitely going to come. We also plan to add in a few custom cPanel plugins, once we can properly afford to do so. If you have any suggestions for some useful plugins, please let me know. - Ty H.
By the way, I wasn't really bashing your product, just discussing what's offered on the market and why people think nginx/.htaccess is necessary or not. Reading your last post it seems like I might have came off as targetting DRS in particular.
[QUOTE=gparent;40396612]By the way, I wasn't really bashing your product, just discussing what's offered on the market and why people think nginx/.htaccess is necessary or not. Reading your last post it seems like I might have came off as targetting DRS in particular.[/QUOTE] Not sure if I would say it was negative, but being how we've been talking about a service/feature DeRoyalServers does not yet provide, it doesn't shine an awfully bright light on us, either. Still, negative is truly such a harsh word. You actually ended up raising some valid points, and we may actually be able to use the information provided to help improve our services. So, if anything, I should be thanking you right now. :smile: - Ty H.
Then ya have idiots like me that dont really care what web server is being used. As long as it works properly and there's no compatibility issues, I'm happy. Never even heard of nginx till now.
We've once again updated our About Us page to provide a more accurate and detailed description. We will also be moving all of our testimonials over to our forums, and strongly encourage all of those who have already written a testimonial to resubmit it on the 'Customer Review' boards. - Ty H.
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