• Somethings wrong with my account
    29 replies, posted
So i've begun seeing this happen after i tried downloading CS:GO. what happens: The downloads get to 93-99% and then keep flashing "Download suspended" I was like "I guess I can't download this game" because I am able to dload games like tf2. Then I tried it on my brand new laptop and it suspended the download even on a diff device but then I tried downloading source filmmaker and it happened again(on my desktop)! My birthday came by so I received new computer parts and I tried downloading SFM and it happened again. I've contacted steam and they haven't really helped me at all. These are the games so far that I can't download because of this issue: Red orchestra 2 Just cause 2 CS:GO SFM Orcs must die 2 Stalker Clear sky it really makes me sad too not even be able to play the games on my steam list just because they won't download. Now here are the things i've tried: Unchecking steam folder read-only Deleting appcache/config folders Changing download location running steam as administrator deleting random files in the folders resuming the game/pausing the game (multiple times) (may have forgot a few) And i've been waiting on steam support to reply even though they can't figure it out for like 5 days. So i'm hoping you guys can help me figure this out <3.
Have you tried pausing and resuming? When it happens to me, that works and it finishes.
Yea i've tried that. It will say "Downloading" and the total # MB downloaded won't change at all and just goes back to suspended.
Have you tried contacting Steam support rather than going on a forum?
[QUOTE=ColossalSoft;36995666]Have you tried contacting Steam support rather than going on a forum?[/QUOTE] "and i've been waiting on steam support to reply even though they can't figure it out for like 5 days. So i'm hoping you guys can help me figure this out <3." yes i have and everything they've made me try failed.
Did you happen to try entirely deleting and redownloading one of them?
[QUOTE=Greenen72;36996583]Did you happen to try entirely deleting and redownloading one of them?[/QUOTE] Yea, it even stops at the exact same percent as the first time i've tried downloading it.
[QUOTE=Ricenchicken;36997130]Yea, it even stops at the exact same percent as the first time i've tried downloading it.[/QUOTE] Oops. Didn't read, sorry
Post some details about the hdd type. The steam folder might not have the correct file write-permission in the first place and that happens on alot of hdd types. It is known that for most steam users: Steam itself exposes a critical vulnerability in changing folder permissions of its \Program Files\Steam directory, allowing all unprivileged users to replace, modify and/or remove Steams core binaries. So, most likely, your problem remains: that folder permission changing isn't properly done. You can also try this small registry tweak to take ownership rights to the steam folder: [URL="http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/"]Take Ownership[/URL] (For Vista / Win7, don't even ask about the old XP) What is does is: "Taking ownership of a file/directory gives you direct read/write access to the file (without going through UAC) and forces other users to go through UAC to get such access. Now that Vista finally has a sane notion of file ownership (like Linux and Mac have had for years), this sort of thing comes in major handy (especially when you often change files like C:\WINDOWS\system32\drivers\etc\HOSTS)" ([URL="http://www.winmatrix.com/forums/index.php?/topic/13157-easy-way-to-take-ownership-of-system-files-in-vista-windows-7/"]source[/URL])
have you tried pressing "play" when it gets stuck (in the download list).. When it freezes like that for me, it suddenly jumps to 100% as if it's been done the entire time, and the game works fine.
[QUOTE=irukandji;37000933]Post some details about the hdd type. The steam folder might not have the correct file write-permission in the first place and that happens on alot of hdd types. It is known that for most steam users: Steam itself exposes a critical vulnerability in changing folder permissions of its \Program Files\Steam directory, allowing all unprivileged users to replace, modify and/or remove Steams core binaries. So, most likely, your problem remains: that folder permission changing isn't properly done. You can also try this small registry tweak to take ownership rights to the steam folder: [URL="http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/"]Take Ownership[/URL] (For Vista / Win7, don't even ask about the old XP) What is does is: "Taking ownership of a file/directory gives you direct read/write access to the file (without going through UAC) and forces other users to go through UAC to get such access. Now that Vista finally has a sane notion of file ownership (like Linux and Mac have had for years), this sort of thing comes in major handy (especially when you often change files like C:\WINDOWS\system32\drivers\etc\HOSTS)" ([URL="http://www.winmatrix.com/forums/index.php?/topic/13157-easy-way-to-take-ownership-of-system-files-in-vista-windows-7/"]source[/URL])[/QUOTE] I'll try this, but what I don't get is I can only download some games, but not all. and @ Dracon, yea I have, it will say "game will be downloaded in 1 second" or another time and it just closes itself after a minute and goes back to saying the download is suspended. Alright, I just took ownership of my whole steam folder. Gonna download 1 of the games on the list again.
tell us how it goes
Alright just tried downloading just cause 2. it got to 99% like last time(3,996.7 MB / 4,013.6 MB) and it started doing the suspended>downloading>suspended flashing like last time. We can also add S.T.A.L.K.E.R clear sky to the list of not being able to download. Whats odd about that is I was able to download clear sky when I first got it, then I deleted it waiting till I get the other games in the series too play. edit: its happening on OMD 2. Idk whats wrong ugh.
[QUOTE=ColossalSoft;36995666]Have you tried contacting Steam support rather than going on a forum?[/QUOTE] have you trid to lick my brown cruty anus
[QUOTE=Ricenchicken;37004242]Alright just tried downloading just cause 2. it got to 99% like last time(3,996.7 MB / 4,013.6 MB) and it started doing the suspended>downloading>suspended flashing like last time. We can also add S.T.A.L.K.E.R clear sky to the list of not being able to download. Whats odd about that is I was able to download clear sky when I first got it, then I deleted it waiting till I get the other games in the series too play. edit: its happening on OMD 2. Idk whats wrong ugh.[/QUOTE] You could try finding a mirror for the files. Just make sure it's not "1337 super cracked - n0 StEaM!!11!!" and steam should recognize it fine (if you own the game, obviously). Though finding a fully updated mirror may be difficult. I know a website that does have file mirrors, but I just noticed they have a section on the site that's pretty much "how to turn these files into illegal copies" so I won't be posting it. Really, all you can do is keep trying to contact steam support... Or, try resetting your modem or router (unplug one, or both, for 30 seconds, plug back in, turn on)
[QUOTE=Dracon;37005475]You could try finding a mirror for the files. Just make sure it's not "1337 super cracked - n0 StEaM!!11!!" and steam should recognize it fine (if you own the game, obviously). Though finding a fully updated mirror may be difficult. I know a website that does have file mirrors, but I just noticed they have a section on the site that's pretty much "how to turn these files into illegal copies" so I won't be posting it. Really, all you can do is keep trying to contact steam support... Or, try resetting your modem or router (unplug one, or both, for 30 seconds, plug back in, turn on)[/QUOTE] Alright i unplugged my modem, didn't do anything. :( If the mirrors are just mirrors to files on steam and aren't illegal you could PM it to me I guess.
[QUOTE=Ricenchicken;37005799]Alright i unplugged my modem, didn't do anything. :( If the mirrors are just mirrors to files on steam and aren't illegal you could PM it to me I guess.[/QUOTE] They aren't illegal, but it looks like they don't have any of the games that aren't working for you. I can dig around and see what I can find elsewhere though.
I can't tell if you mentioned this but what if you double click on the game so that the loading bar appears? That usually doesn't pause for me under any circumstances.
[QUOTE=SilentOpp;37006573]I can't tell if you mentioned this but what if you double click on the game so that the loading bar appears? That usually doesn't pause for me under any circumstances.[/QUOTE] mentioned already.
[QUOTE=SilentOpp;37006573]I can't tell if you mentioned this but what if you double click on the game so that the loading bar appears? That usually doesn't pause for me under any circumstances.[/QUOTE] yea, when the loading bar appears it usually disappears shortly after and goes back to doing the same ol' same ol'. I reinstalled steam (moved all my game folders out before i uninstalled). I'm downloading a game(OMD 2) to see if it gets 100% this time.
have you tried verifying the game files when the game download is paused?
[QUOTE=krakadict;37008239]have you tried verifying the game files when the game download is paused?[/QUOTE] Just did with OMD 2, didn't work. :( got an error this time: "An error occured while updating Orcs Must die 2 (Connection timeout)"
it might be something with your firewall or router.. did you try disabling firewall and connect directly without a router?
[QUOTE=Starscre4M;37020814]it might be something with your firewall or router.. did you try disabling firewall and connect directly without a router?[/QUOTE] Yea i tried connecting directly after steam support said it might be something with my connection as 1 of their suggestions.(This didn't work out, the games on the list won't download) I'll try disabling my firewall though. (didn't seem to work) I did download red orchestra: ostfront 41-45 last night though, and I'm downloading sonic generations right now because im about to go afk for 30ish minutes.
Alright received a message from steam to do this: "please try this: Click the Start button, then "Run" (or Windows key + R) Type in: msconfig Choose "Selective Startup" Uncheck the box labeled "Load Startup Items". Now, click on the "Services" tab. Please make sure the "Hide All Microsoft Services" box *is* checked. Then, click "Disable All". If you are using Vista or Windows 7, please re-check the "Steam Client Service" as this is required for Steam to function on these operating systems. Click "OK" and allow your computer to restart. Test the issue and let us know the results. This is for diagnostic purposes only. You should not leave your computer in this state, but it may help us determine the cause of the issue. To set the system back to normal, launch msconfig again and choose "normal startup", close the window and restart your computer. Should the issue continue, please provide a new Msinfo report after making the above changes. " Which I did, then I tried downloading just cause 2 and noticed it didn't get suspended what so ever till 99% Now, I tried downloading a game and it got suspended when i went into selective startup and I started downloading just cause 2 again in normal startup and it did this. So whatever happened it helped (I also deleted client registry.blob and a config file in userdata several times throughout the process.) But it suspended on 99% and won't download that last 1% so I don't know whats up yet, but atleast I think im getting somewhere.
Download suspended just means steam servers are busy so it tries to slow other down so they don't get overloaded too much just wait it out or change servers
[QUOTE=J!NX;37060368]Download suspended just means steam servers are busy so it tries to slow other down so they don't get overloaded too much just wait it out or change servers[/QUOTE] This is what it does 99% > download starting > download suspended. it flickers that every second. I don't think its just suspended because i've let games sit there for awhile, and I can download other games.
Have you tried taking a laptop round to a friends house and seeing if the same problem occurs?
[QUOTE=YWNJack;37062077]Have you tried taking a laptop round to a friends house and seeing if the same problem occurs?[/QUOTE] No. I thought about it, but I can download some games so I just thought it might be account wise and not really internet connection wise. But i'll try to get around and doing that.
Tried changing the download servers?
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