• Black screen with blinking underscore, after new gpu
    17 replies, posted
Hi. I got a new GPU and Power Supply, for my PC. PC.: ACER ASPIRE M3985 Intel i7-3770-3.4ghz 8gb ram. 2tb hard drive. B75 motherboard (not sure) nvidia geforce gt 620. New.: xfx 550w Power supply Asus geforce gtx 960 strix 4g The store did the assembly, but only that. When i got home and turned on my pc. I got the Acer logo on my display, it beeped about 1m minute later it beeps again and went in to a Black screen with blinking underscore on the top left corner. I wondered if it wanted the gpu instal disk, but the DVD drive didn't work. I open up the case found that the dvd drive didn't had any power connected to it , fixed that. Everything else seemed to be fine. Went to start up my pc, and again same thing happen. Putted the gpu install disk on the drive. Restarted my pc, same thing happened. Removed the instalation disk. Did it again, while the Acer logo was on, it told me on the bottom to press Del to enter Bios or F12 to enter Setup. But when i press then nothing happens. If i continue to press Del or F12 or any key (Esc) without letting go I start hearing a small beeping sound like someone was knocking on a door very fast and with low amount of force, that seems to come from the gpu. Even if i don't let go after 1m it beeps and it goes in to the Black screen with blinking underscore. But the noise from pressing the key still continous. It's not the keyboar, cause it worked before. and is working now on my old pc. Any idieas ? Need help. ThanK You.
That is a boot issue
-snip we need bad reading back-
[QUOTE=Chubbs;48779112]The beeps are the error code from when it's trying to POST and failing. Your motherboards manual should have the various possible codes and what they mean.[/QUOTE] If i had the motherboard manual. brought it on "media markt" 2 years back. 5 unmarked cd's, and other useless information papers talking about he acer tower is what i got.
[QUOTE=Chubbs;48779112]The beeps are the error code from when it's trying to POST and failing. Your motherboards manual should have the various possible codes and what they mean.[/QUOTE] No they aren't. He claims it beeps once every minute - a boot loop and successful POST. He also claims it beeps continually when holding a key - again completely normal behaviour in a dos-like environment while not accepting input
[QUOTE=Darkimmortal;48781311]No they aren't. He claims it beeps once every minute - a boot loop and successful POST. He also claims it beeps continually when holding a key - again completely normal behaviour in a dos-like environment while not accepting input[/QUOTE] Oh god we need bad reading back for me. I attempted to skim his post and fucked up.
I've encountered the exact same problem when I was changing a GT 640 into a GTX 680 for a friend of a friend, and it was also an Acer system. (Pretty much the same specs too, except it was an Acer G-series of some kind, and I didn't change the power supply seeing as it was equipped with a 600W FSP supply) I unplugged the system, removed the CMOS battery, pressed the start button a couple of times and waited about 30 seconds before inserting the battery again, and after that it worked. Even though it finishes it's POST, the problem's still due to the BIOS acting up for some reason. Before I tried that I was pulling my hair and thought that either A) Acer had been complete shits and had made the BIOS reject any GPU that was not "supposed" to be in it B) I had somehow managed to ESD damage the motherboard The battery looks like this, by the way: [IMG]http://pctechnotes.com/wp-content/uploads/2009/09/remove-battery.jpg[/IMG] If it works, report back before you install any drivers, it's a good idea to purge the old ones from the system first
I will have to remove the gpu, to access the CMOS Battery is there any problem to power up the system with out the two? Or should i insert the gpu again, power it up. Then remove it again to insert the battery back. Ps.: It only beeps those 2 times at the beginning and end of the acer logo display, at least in the next 10 m it doesn't beep again. And, it worked and you could access the Bios, or was it even not needed after that? PPs.: I have called the store that told me to take it back. At the same time i don't don't want to damage anything, and end up paying a bigger bill.
[QUOTE=Zplayer;48786145]I will have to remove the gpu, to access the CMOS Battery is there any problem to power up the system with out the two? Or should i insert the gpu again, power it up. Then remove it again to insert the battery back. [/QUOTE] You're not supposed to power it up at all, you're supposed to completely unplug the system from the mains, remove the battery and press the start button to decharge the capacitors and what not, and then place the battery and graphics card back in, after that you connect it to the mains again and start it up
[QUOTE=Rixxz2;48787349]You're not supposed to power it up at all, you're supposed to completely unplug the system from the mains, remove the battery and press the start button to decharge the capacitors and what not, and then place the battery and graphics card back in, after that you connect it to the mains again and start it up[/QUOTE] To make this clear - it won't damage the card in any way.
Also to save effort, check if your motherboard has a CMOS reset button or jumper. Its effectively the same as removing the battery, just less of a pain in the ass, especially if its under your GPU. Button [img]http://blog.codinghorror.com/content/images/uploads/2007/07/6a0120a85dcdae970b012877701776970c-pi.jpg[/img] Jumper [img]https://dunovteck.files.wordpress.com/2011/11/cmos_jumper.jpg[/img]
Correct me if i'm wrong. But that's the Jumper right ? It says flash override. [IMG]http://i62.tinypic.com/23rvp7a.jpg[/IMG] And yes, that's my motherboard (acer inc ipimb-ar rev: 1.02a) By what I have read I will just need to switch it to the pin next to it. Since it's 3 pins. Wait a little then switch back the way it was, and power up the PC, to see if everything works?
The "Flash override" jumper is used when you install another BIOS, so that's not the correct one It should say something like "CLR CMOS"
[QUOTE=Rixxz2;48794675]The "Flash override" jumper is used when you install another BIOS, so that's not the correct one It should say something like "CLR CMOS"[/QUOTE] or alternatively, just unplug and yank the battery
[QUOTE=Zplayer;48793800]Correct me if i'm wrong. But that's the Jumper right ? It says flash override. [IMG]http://i62.tinypic.com/23rvp7a.jpg[/IMG] And yes, that's my motherboard (acer inc ipimb-ar rev: 1.02a) By what I have read I will just need to switch it to the pin next to it. Since it's 3 pins. Wait a little then switch back the way it was, and power up the PC, to see if everything works?[/QUOTE] Its the one next to the SATA ports, near the screw hole, labeled CMOS. There is a little diagram that explains which position does what. You move the jumper to the clear CMOS position for a few seconds, then set it back to normal.
[QUOTE=Demache;48799799]Its the one next to the SATA ports, near the screw hole, labeled CMOS. There is a little diagram that explains which position does what. You move the jumper to the clear CMOS position for a few seconds, then set it back to normal.[/QUOTE] Yes it's that one, the one underneath. Thank You. Now I just need to get a plastic tweezer. Cause that thing is sitting right on the bottom of the case.
[B]Thx Guys, for your Help.[/B] But there is nothing that can be done. Report.: I took the PC back to the Store to see what they could do. The CMOS battery was reseted. After that you can access the Bios. But there was nothing on the Bios advanced options, Integrated Peripherals, concerning the PCI configuration, or anywhere else, something similar. They putted every original componente back, and it run immediately, perfectly Fine. They told me, that they had run into this sort of thing before, with another cliente that had a HP. Some companies "LOCK" their system, apparently... I asked if i could then switch the motherboard, to fix this probleme? You can, but he warned me that the PC Case socket by the looks of it was made specifically for it. And that meant that the Case would also have to go... And that way, is just too much and not worth it... Got a full refund, at least, and learned of two shit companies Acer and HP. Got a say i did liked the store, maybe in the next year or a bite more, might come back there,for a costume build (On a normal day, Not the weekend !!). First gonna wait for ddr4 ram to become a more common/normal thing. And survive until then... Let's hope I can Play Fallout 4, a bit better than The Witcher 3.
Skimming is bad reading. As for blinking cursor, could be a GPU issue (not able to get into VGA mode). But also, the blinking underscore is a hallmark sign of no bootsec. Anywhere. [editline]4th October 2015[/editline] [QUOTE=GoDong-DK;48787558]To make this clear - it won't damage the card in any way.[/QUOTE] It can fuck up in many ways. For example, if the BIOS is outdated compared to certain hardware, it won't detect proper settings by default. What if there were certain RAM timings and voltages that had been set by the user (or whoever built the computer and handed it down). [editline]4th October 2015[/editline] Generally, don't tell people to reset or flash their BIOS if they have no idea of what they're doing.
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