• Undercover boss shuts down restaurant
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[IMG]http://news.ninemsn.com.au/img/ninenewlogo.gif[/IMG] [QUOTE][B]The head of a US drive-through chain broke cover during filming for the CBS reality show Undercover Boss and shut down an outlet on the spot.[/B][B]Checkers and Rally's Drive-in Restaurants chief executive Rick Silva revealed his true identity after being harangued by the general manager of the outlet in Homestead, Florida, in the episode that aired in the US on February 17.[/B] The confrontation began when Mr Silva raised allegations that the manager, known in the show only as "Stevens", verbally abused his employees. The manager retorts that if he didn't scream at them they would not listen to him. Stevens then angrily turns on the chief executive who he says has no right to question his managerial style. "I'm not going to let you continue telling me I'm disrespecting my crew. Have you been in the fast food business before?" the manager says. Mr Silva tries to maintain his cover, saying "no I haven't", but cracks when the manager continues to goad him over his supposed lack of experience. "I'll be honest with you I do have experience," Mr Silva says. "I have been in the restaurant business for over 20 years and I've been in the fast food business for over 20 years. I'm CEO for this company." Stevens' jaw drops as Mr Silva says: "Right here, right now, we're going to shut the restaurant down." Earlier in the episode an employee named Todd told Mr Silva that Stevens treated staff badly and once threatened to take him outside and beat him for not working hard enough. Todd said he was worried Stevens would fire him if he stood up to him, and he needed the job to support his mother. Mr Silva reopened the store with a new general manager the next morning and sent the offending manager away for more training. The show later revealed the company gave Todd $15,000 to help support his mother and promised to pay for him to complete his culinary training to become a chef.[/QUOTE] [URL]http://news.ninemsn.com.au/world/8423236/undercover-boss-shuts-down-restaurant[/URL]
One of the few shows i watch in all honesty. This guy seems like an awesome CEO and is also a bad ass at how he manages things like this, though it might be overreacting a little.
Good to see the boss doing what bosses are supposed to do. No reason for that store manager to act like that.
Dayumm, never would of thought an episode of Undercover Boss would have the guy shut down the restaurant/building
I am glad he reopened the store the next day, the title made it sound as if everyone working there lost their job.
That CEO is a good person.
It's staged.
[quote]sent the offending manager away for more training.[/quote] Wow, wish I could abuse the shit out my staff, abuse the CEO, get busted and then get paid training! [editline]21st February 2012[/editline] [QUOTE=sp00ks;34799637]It's staged.[/QUOTE] It's almost like undercover boss is a big heap of PR bullshit to convince people that CEOs are really just regular folk who have the workers of the company in their hearts
[QUOTE=Contag;34799640]Wow, wish I could abuse the shit out my staff, abuse the CEO, get busted and then get paid training![/QUOTE] There's also the fact that he's been humiliated on national television and, if he ever walks away from this job or is fired, might never receive another managerial position ever again.
If you've ever watched this show, you realize most of the CEO's are indeed good people. They are just misguided a lot. In the corporate breakdown of a company, the CEO doesn't actually touch that much of the day-to-day crap like financing, division management, etc. The CEO makes long-term and huge decisions, while the lower levels generally control what happens. A good example was the Waste Management episode (first one ever I believe), the manager of the one dump would yell at employees if they clocked in only a minute late, and removed breaks from them and whatnot. The CEO had no idea of this, and told the manager that he needed to be more gracious with the employees else he'd be finding himself another job.
[QUOTE=CrispexOps;34799654]If you've ever watched this show, you realize most of the CEO's are indeed good people. They are just misguided a lot. In the corporate breakdown of a company, the CEO doesn't actually touch that much of the day-to-day crap like financing, division management, etc. The CEO makes long-term and huge decisions, while the lower levels generally control what happens. A good example was the Waste Management episode (first one ever I believe), the manager of the one dump would yell at employees if they clocked in only a minute late, and removed breaks from them and whatnot. The CEO had no idea of this, and told the manager that he needed to be more gracious with the employees else he'd be finding himself another job.[/QUOTE] We had something similar here for a while here where Canadian political figures would end up doing the same (lobster fishing, garbage collection, hospital work, etc.)
[QUOTE=CrispexOps;34799654]If you've ever watched this show, you realize most of the CEO's are indeed good people. They are just misguided a lot. In the corporate breakdown of a company, the CEO doesn't actually touch that much of the day-to-day crap like financing, division management, etc. The CEO makes long-term and huge decisions, while the lower levels generally control what happens.[/QUOTE] Exactly, and it's often worse the bigger the company is.
[QUOTE=CrispexOps;34799654]If you've ever watched this show, you realize most of the CEO's are indeed good people. They are just misguided a lot. In the corporate breakdown of a company, the CEO doesn't actually touch that much of the day-to-day crap like financing, division management, etc. The CEO makes long-term and huge decisions, while the lower levels generally control what happens. A good example was the Waste Management episode (first one ever I believe), the manager of the one dump would yell at employees if they clocked in only a minute late, and removed breaks from them and whatnot. The CEO had no idea of this, and told the manager that he needed to be more gracious with the employees else he'd be finding himself another job.[/QUOTE] A good way to explain it is that the CEO is the person with the vision of the company. He sets the pace and direction. Everyone below him has the job of making that vision a reality.
The commercial for this show showed the part when he says he's shutting down. I hate it when shows spoil their own ending.
I keep seeing this show advertised on various on-demand TV services, might have to watch it now it sounds pretty interesting. I think shutting it down might have been an minor overreaction but I do not blame him. I think I would do the same if I was in his position.
[QUOTE=Van-man;34799963]Exactly, and it's often worse the bigger the company is.[/QUOTE] This isn't necessarily a bad thing. A large company cannot operate with a head who micromanages everything. That's why there is delegation of responsibilities. You hire people who know what they are doing, and those people take care of the micromanagement. One person literally cannot oversee everything directly, especially when they have duties that surpass the mechanical parts of the company. [editline]21st February 2012[/editline] Yea, you get shit like this happening, but can you imagine the CEO of McDonalds visiting every branch and making sure their managers are good people?
Most McDonalds stores aren't wholly owned by McDonalds Corp., and are just franchises, so that's probably a bad example :v:
Usually when they "send them away for training" they end up "quitting" which is basically a way to fire them without media coverage. Just something I've seen happen in other episodes.
The article makes it sound alot more dramatic than it was, to be perfectly honest the manager of the resturant (from the video clip) didn't seem *that* bad and in all honesty can you actually blame him for getting annoyed about some random person coming in and telling him how to do is job?
[QUOTE=davethestoner;34799986]The commercial for this show showed the part when he says he's shutting down. I hate it when shows spoil their own ending.[/QUOTE] I'm glad I'm not the only person who hates spoilers like that. Another bad offender is the common trait for (mostly American) TV shows that tell you what's coming up after the break. It ends up showing the whole outline of the next segment and ruins the viewing experience.
why would you shut down the restaurant and get EVERYONE fired because the [I]manager[/I] is an asshole [highlight](User was banned for this post ("Didn't read the article" - Orkel))[/highlight]
[QUOTE=Dr. Fishtastic;34802353]why would you shut down the restaurant and get EVERYONE fired because the [I]manager[/I] is an asshole[/QUOTE] Why would you read?
[QUOTE=Dr. Fishtastic;34802353]why would you shut down the restaurant and get EVERYONE fired because the [I]manager[/I] is an asshole[/QUOTE] Try reading the article. Ninja'd
[QUOTE=Crash15;34799486]Dayumm, never would of thought an episode of Undercover Boss would have the guy shut down the restaurant/building[/QUOTE] would have
Just watched this thanks to the thread, decent episode
Anyone know what episode this was? This looks interesting enough to watch.
[media]http://www.youtube.com/watch?v=6ZYvt_pEolo[/media]
Good on ya.
[QUOTE=Crimor;34802629]Anyone know what episode this was? This looks interesting enough to watch.[/QUOTE] Undercover Boss Season 3 Episode 4
Anybody know if this show is on Netflix because when I had Netflix only the first season was available and then it was taken down before I could finish watching all of those episodes.
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