• Verizon To Charge “Convenience” Fee For Payments Made Online Or Via Phone Starting January 15th
    60 replies, posted
And don't get me wrong about my above post. I think they're being greedy bastards. Then again, the definition of most businessmen is greedy bastard.
[QUOTE=BloodFox1222;33953782]This guy clearly knows something about america. [img]http://flagdog.facepunchstudios.com/img/16x11/LV.png[/img][/QUOTE] Sure we do, americans is all we hear on the tv, internet, on the streets, radio. I wonder what country doesn't know about americans.
This is ridiculous, I just got a new Verizon phone but this still pisses me off. When I got it the Verizon saleswoman couldn't answer ANY of my questions, she had never heard even heard of the NFC chip that was flagship in the phone I was buying, and told me the camera was shitty but 'the pictures looked nice because the screen is so good', which is one of the dumbest things I've ever heard. Doesn't have much to do with Verizon, but god damn they don't train their sales staff at all!
American mobile networks suck.
[img]http://i.imgur.com/OfJSR.jpg[/img]
[QUOTE=AJisAwesome15;33953098]AT&T Master race[/QUOTE] Unfortunately as a 8 year (former Cingular) At&t user At&t is total shit. TOTAL SHIT.
So let me get this straight: they charge a $2.00 "convienence" fee to a service whose cost to operate pales in contrast to the printing, distribution, and mailing of millions of paper bills?
[QUOTE=SPESSMEHREN;33954475]So let me get this straight: they charge a $2.00 "convienence" fee to a service whose cost to operate pales in contrast to the printing, distribution, and mailing of millions of paper bills?[/QUOTE] [img]http://nothingwillbealright.com/wp-content/uploads/2011/07/god-bless-america.jpg[/img]
Heh. I work for a company that processes traffic tickets. We have to charge a fee for every transaction. Best part? [I]its proportional to the fine amount[/I] I just LOVE telling people that amount. "How much?? Thats downright stealing!" "Nice scam you got going here" "What?? I'm not paying that!" "This is fraudulent!" "This is highway robbery!" Yeah, the amount is bullshit sometimes, but nobody understands that we're providing a friggen service for them to be able to pay their ticket/taxes [I]anywhere in the world with internet[/I] and [I]with a credit card, which most courts refuse due to the merchant fees. [/I]AAAAAND lets not forget the fact that you wouldn't have to pay the traffic ticket [I][B]ORRR [/B][/I]the "convenience" fee if you weren't FUCKING SPEEDING IN THE FIRST GODDAMN PLACE YOU STUPID SHITS.
Think about it guys. While it's a small fee, they're still going to be making hundreds of millions a year from it. Think about how many people have verizon for internet or phone.
What really blows my mind is that they are charging for online transactions. Are you telling me that printing all those bills costs less then their billing servers? You would think it would be the other way around to ENCOURAGE people to stop using paper bills.
Well, for all you guys saying 'just switch carriers', it isn't that easy. Verizon has a monopoly in almost the entire US, especially rural areas where other large carriers don't have any coverage of miles. We can't just switch away, or we won't have cell phones. Which is kind of a problem these days.
[QUOTE=BANNED USER;33952824]So who gets the 2$ convenience fee then? It's not going to be the poor fuckers answering the phones I can guarantee that.[/QUOTE] They're giving the money to firing agencies so they can fire some workers and make the others work harder.
You signed the contract under the condition that you would pay however a much a month to receive the service. You didn't sign the contract saying you would pay a 2.00 convenience fee. This is stupid. D:
[QUOTE=Demache;33957955]What really blows my mind is that they are charging for online transactions. Are you telling me that printing all those bills costs less then their billing servers? You would think it would be the other way around to ENCOURAGE people to stop using paper bills.[/QUOTE] Credit card transactions (or any digital transaction involving a VISA, MasterCard, Discover, AmEx, ETC) cost money. These are called "Merchant Fees". So, Verizon thinks that they are either losing money or not making enough money, so they are levying a $2 fee per transaction to cover the difference. [editline]29th December 2011[/editline] They're allowed to do this because you don't [I]have[/I] to use the billing services that the fee is levied on.
[QUOTE=S31-Syntax;33958866]Credit card transactions (or any digital transaction involving a VISA, MasterCard, Discover, AmEx, ETC) cost money. These are called "Merchant Fees". So, Verizon thinks that they are either losing money or not making enough money, so they are levying a $2 fee per transaction to cover the difference. [editline]29th December 2011[/editline] They're allowed to do this because you don't [I]have[/I] to use the billing services that the fee is levied on.[/QUOTE] Ah right completely forgot about those.
[QUOTE=S31-Syntax;33958866] They're allowed to do this because you don't [I]have[/I] to use the billing services that the fee is levied on.[/QUOTE] Just like I don't [I]have[/i] to send them a check for the precise amount. I'm paying my next bill in pennies.
You did sign the contract which say they could change the terms of the contract whenever they wanted and you could go screw yourself if you didn't like the changes
[QUOTE=Used Car Salesman;33959172]Just like I don't [I]have[/i] to send them a check for the precise amount. I'm paying my next bill in pennies.[/QUOTE] Do it. They don't [I]have[/I] to maintain your contract if you piss them off.
[QUOTE=S31-Syntax;33958866]Credit card transactions (or any digital transaction involving a VISA, MasterCard, Discover, AmEx, ETC) cost money. These are called "Merchant Fees". So, Verizon thinks that they are either losing money or not making enough money, so they are levying a $2 fee per transaction to cover the difference.[/QUOTE] That's bullshit though, they should make it a percentage like the actual merchant fees, as opposed to a flat fee.
[QUOTE=Contag;33959211]That's bullshit though, they should make it a percentage like the actual merchant fees, as opposed to a flat fee.[/QUOTE] No, you're insane. As someone who gets to read those fees to people countless times [I]every single day[/I], they will lose sales like MAD with a percentage based fee. I know this because WE lose sales like MAD with the percentage based fee.
[QUOTE=S31-Syntax;33959261]No, you're insane. As someone who gets to read those fees to people countless times [I]every single day[/I], they will lose sales like MAD with a percentage based fee. I know this because WE lose sales like MAD with the percentage based fee.[/QUOTE] There are plenty of businesses here that charge a percentage fee. What industry are you in? Maybe it's just Americans?
[QUOTE=Contag;33959307]There are plenty of businesses here that charge a percentage fee. What industry are you in? Maybe it's just Americans?[/QUOTE] I assist property owners and stupid drivers with paying either traffic citations or property tax payments. There is a website and a hotline, both operate almost exactly the same, only difference is who hits the buttons. We aren't affiliated with the court systems, but we process FOR them at no extra cost to the courts. Our point to exist is to allow for credit card payments on those types of legal things, and we levy the fee on the consumer as opposed to the court system. The advantage is a payment through us has almost no delay in getting to the court system in question, regardless of location. The disadvantage is... convenience comes at a cost. Only ONE court that I know of handles this the way I'd like to see. The fee we levy is embedded in the cost of the citation. So if your ticket is $100.00, the fine itself might be like... $90 or something, and the remaining $10 is sent to us by the court system on a weekly basis. This way I don't have to say "this [I]does[/I] have an additional convenience cost associated with it... and that cost is coming out to be a bahmillion dollars" and they don't reply with "Thats bullshit!" and shit like that. They're more likely to pay it online or over the phone, we get our money, court gets their money, citation holder goes home thinking "Golly gee that was convenient! -speeds some more like a dumbshit-"
Yeah, the idea of a convenience fee is a bit silly considering the negative press that 'add-on' charges in the US have been getting, rather than just absorbing it into the cost of the plans. At one of my former jobs they charged a percentage fee on credit card transactions, but we'd try to quote them a price after figuring out how they were paying. It was B2B/C/G selling four to five figure automotive equipment so we got all kinds of types.
[QUOTE=Contag;33959447]Yeah, the idea of a convenience fee is a bit silly considering the negative press that 'add-on' charges in the US have been getting, rather than just absorbing it into the cost of the plans. At one of my former jobs they charged a percentage fee on credit card transactions, but we'd try to quote them a price after figuring out how they were paying. It was B2B/C/G selling four to five figure automotive equipment so we got all kinds of types.[/QUOTE] I tried for a little while to quote the fee to people... and some I see so much that I can, but we process for nearly 1400 courts, there are simply too many courts to attempt to quote a fee for all of them.
Verizon fuck off you already have shit plans. No mobile to mobile and $30 for 2gb of data? Now this? So glad I don't have Verizon anymore. I'll be over here with Sprint paying jack shit and streaming Netflix 24/7.
[QUOTE=Elecbullet;33953201]Two dollarsa a month, shut down everything. Jesus christ it sucks but that's business for you.[/QUOTE] Here in Canada, while I was on a contract with Telus, Telus decided it would start charging people to recieve text messages. Previously, no Canadian carrier did this. They only charged for sending them. Once Telus did this, all the big players (Rogers, Bell, Videotron) did. I was so fucking pissed to see our entire market get fucked like that. When one of the foreign based carriers finally opened in Canada, I moved over right away. What really amazed me is that they were able to enforce that change while people were on contract. What I'm getting at is, even $0.15 of money taken unfairly is enough to spark consumer outrage. $2 will cost you a shitload customers.
[QUOTE=FlakAttack;33960066]Here in Canada, while I was on a contract with Telus, Telus decided it would start charging people to recieve text messages. Previously, no Canadian carrier did this. They only charged for sending them. Once Telus did this, all the big players (Rogers, Bell, Videotron) did. I was so fucking pissed to see our entire market get fucked like that. When one of the foreign based carriers finally opened in Canada, I moved over right away. What really amazed me is that they were able to enforce that change while people were on contract. What I'm getting at is, even $0.15 of money taken unfairly is enough to spark consumer outrage. $2 will cost you a shitload customers.[/QUOTE] I remember when we first started looking into phones... mom and dad shared one and my older sister got one cause she could use AIM on it. What we [I]didn't[/I] realize is the importance of having an unlimited texting plan. Her AIM client treated every event as a text message. That means... sent messages, received messages, people logging on, people logging off, anything. And it would do this unless you specifically told it to log out. Well, we didn't have unlimited, and sister hit the quota in like... a day. FIrst month we got billed we had this stupidly high bill because her AIM client was going apeshit with its events. Several hundred dollars worth of text messages... at a nickle a piece. Sister initially got in trouble for it as it was her number tied to it until they noticed that there were 12 texts within a second, and this pattern repeated for a MONTH. Dad called Sprint and used the "F" word. My virgin ears had never heard the term "Fraud" before. Sprint covered the bill that month and we've been unlimited ever since.
Oh, for a while I thought was a charge for anything you bought online.
I predict this will go the same way as the 5$ charge for debit card usage did
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