• Third largest American ISP takes away unlimited data from customers, sells it back for $50 extra
    110 replies, posted
[quote]It doesn't matter that 4K video streams and digital distribution of increasingly bigger games and other cloud content are becoming the norm, broadband providers are still moving away from unlimited data. The latest is Cox Communications, the third-largest ISP in the US, which is now charging some customers an additional $50 per month if they want to ditch their data cap and avoid overage fees. Cox does not impose data caps in all of its territories, though it has been expanding its reach as of late. Back in June, Cox sent a note to customers in New Orleans telling them they would face a $10 fee for every 50GB above 1TB (1,024GB) they used each month. In the note, Cox claimed these data caps only affect around 2 percent of its customers. "An overwhelming majority of data is consumed by a very small percentage of internet users," a memo to employees documenting the changes reads, according to DSLReports. "The new choices are great options for the small percentage of heavy users who routinely use 1TB+ per month and prefer a flat monthly rate, rather than purchasing additional data blocks." The other option available to Cox subscribers is a $30 add-on that allots 500GB of additional headroom, for 1.5TB of data per month. Either way, "unused data does not roll over," Cox says. Behind Comcast (No. 1) and Charter (No. 2) in the US, Cox currently services around 6 million customers (residential and business) in 18 states. It imposes data caps in various cities in Arizona, Arkansas, California, Connecticut, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Nevada, Nebraska, Ohio, Oklahoma, Rhode Island, and Virginia. This is a growing trend, it seems. A recent broadband analysis by BroandbandNow found that nearly 200 ISPs in the US implement data caps, and that figure might be low. Cap sizes range from as little as 3GB up to 3TB, with a wide range in between. "Statements from Internet providers suggest that data caps are a necessary step to combat network congestion. Opponents of data caps believe that the motivation for data caps has more to do with recovering declining cable revenue or creating a roadblock for streaming services like Netflix. Whichever side you believe, the outcome is the same—data caps are becoming commonplace," BroadbandNow adds.[/quote] [url]http://www.pcgamer.com/cox-will-charge-an-extra-50-per-month-to-avoid-data-caps-and-overage-fees/[/url] [url]https://arstechnica.com/information-technology/2017/08/cox-starts-charging-50-extra-per-month-for-unlimited-data/[/url]
Disgusting.
Absolutely disgusting. I can't understand how people can be so greedy.
Comcast did this same exact thing, with the same "Only X% of customers even use this much!!!" excuse along with the option to buy unlimited or risk being charged for overages. Stupid, greedy, anti-consumer bullshit. Anyone that watches a lot of youtube or twitch streams above 360p will hit that 1TB [I]easy[/I].
You guys have a cap at 1TB? My cap is at 500 gigs. Fucking Canada.
Screw American ISPs, they can do this since they have so many monopolies in many regions
[QUOTE=SuperHoboMan;52591162]Anyone that watches a lot of youtube or twitch streams above 360p will hit that 1TB [I]easy[/I].[/QUOTE] I dont agree with the data cap trend here, but this statement is just wrong. With my 3 housemates + me, all heavy internet/gaming/youtube/netflix/internet TV users, we at-most were using 600Gb a month of data. If a single person is going through more than 1Tb of data, they are doing a lot more than just using the web -- being a creator, streamer, etc.
[QUOTE=SuperHoboMan;52591162]Comcast did this same exact thing, with the same "Only X% of customers even use this much!!!" excuse along with the option to buy unlimited or risk being charged for overages. Stupid, greedy, anti-consumer bullshit. Anyone that watches a lot of youtube or twitch streams above 360p will hit that 1TB [I]easy[/I].[/QUOTE] 989.8 GB of unlimited used with a week and a half left of billing period here. [editline]19th August 2017[/editline] [QUOTE=Code3Response;52591181]I dont agree with the data cap trend here, but this statement is just wrong. With my 3 housemates + me, all heavy internet/gaming/youtube/netflix/internet TV users, we at-most were using 600Gb a month of data. If a single person is going through more than 1Tb of data, they are doing a lot more than just using the web -- being a creator, streamer, etc.[/QUOTE] I'm not a creator or streamer.
[QUOTE=FlakTheMighty;52591185]989.8 GB of unlimited used with a week and a half left of billing period here. [editline]19th August 2017[/editline] I'm not a creator or streamer.[/QUOTE] I haven't the foggiest clue how you use that much data. I watch a LOT of netflix, youtube, and the like. I never go anywhere near that. Anywhere.
[QUOTE=HumanAbyss;52591198]I haven't the foggiest clue how you use that much data. I watch a LOT of netflix, youtube, and the like. I never go anywhere near that. Anywhere.[/QUOTE] v:v:v No clue, but I do.
Well I guess Cox... *sunglasses* ...sucks Cox.
I pay $25 a [B]week[/B] for internet right now and comcast is my only option
Are they liable to be sued for this, since they offered a service and I assume people were already paying for it but now they are charging for it?
[QUOTE=TheNerdPest14;52591268]Are they liable to be sued for this, since they offered a service and I assume people were already paying for it but now they are charging for it?[/QUOTE] Clauses in contracts that say they can change the service at any time, and if you don't like it you can pay your early termination fee and leave.
[QUOTE=HumanAbyss;52591165]You guys have a cap at 1TB? My cap is at 500 gigs. Fucking Canada.[/QUOTE] It was 250gb until half through last year
[QUOTE=Code3Response;52591181]I dont agree with the data cap trend here, but this statement is just wrong. With my 3 housemates + me, all heavy internet/gaming/youtube/netflix/internet TV users, we at-most were using 600Gb a month of data. If a single person is going through more than 1Tb of data, they are doing a lot more than just using the web -- being a creator, streamer, etc.[/QUOTE] You and your mates must not be watching very high quality video then, because if you flip on a source quality stream on twitch, even at just 720p60FPS, you're hitting somewhere between 10-20Mb/s. That adds up [I]fast.[/I] I'm pretty shit at math and I don't know exactly how streaming data usage would work, but that's a [I]shit ton[/I] of data if you watch twitch alone about 6-8 hours a day every week, or even just a few days a week. 20Mb/s is around 2MB/s. If it's consistently ~2MB/s and you watch streams for 6 hours, that's 2MB/s for 60 seconds - 120MB per minute, 60 minutes in an hour, so that's 120MB/m, 7,200MB/h? 6 hours, 7,200MB/h, 43,200MB in 6 hours, that's 43GB in 6 hours. If you watch 6 hours at that quality every day for 30 days, that alone is 1,290GB, or 1.29TB, for one person, not counting other internet usage like web browsing, youtube, or other people on the same connection. If my math is wrong, or data usage doesn't work like that, someone please correct me.
Fucking lame, I have Cox. Last month we used 850gb, but it's been going up every month.
[QUOTE=Kiwi;52591221]Caps are almost non existent here in New Zealand and I wished that the creators of the internet would stop going backwards. I know for a fact that that when I was paying for the internet we'd use an average of 2TB a month sometimes hitting 3. Media consumption is getting bigger there's no denying this. These caps at any capacity is garbage and only hurt the consumer whilst the isp gets more profits.[/QUOTE] Here's a fun game. Go a month pretending you have a data cap. Like, no specific one just think about your data for a month. Now watch as you realize how little of the internet you can access just because it's too risky. Tired? Don't watch youtube or you could fall asleep it while it autoplays all night. Steam game crashed and wants to be re-installed? Guess I finished it anyway. Download a game thats a ton of data and find out it's not very fun? Sucks to suck buddy you wasted a lot of your internet on this so you better fucking beat it before you uninstall it. You start looking at youtube videos like "idk man, I don't trust this is funny enough to be worth 10 minutes of 1080p" or deciding which lets plays have little enough gameplay to turn it to 240 because you were just listening anyway...
The fact that this sort of business practice is even legal in this day and age where the Internet is so widespread and heavily used to a point where a cap really doesn't cut it anymore is bullshit. Glad I don't have to deal with it.
[QUOTE=SuperHoboMan;52591271]You and your mates must not be watching very high quality video then, because if you flip on a source quality stream on twitch, even at just 720p60FPS, you're hitting somewhere between 10-20Mb/s. That adds up [I]fast.[/I] I'm pretty shit at math and I don't know exactly how streaming data usage would work, but that's a [I]shit ton[/I] of data if you watch twitch alone about 6-8 hours a day every week, or even just a few days a week. 20Mb/s is around 2MB/s. If it's consistently ~2MB/s and you watch streams for 6 hours, that's 2MB/s for 60 seconds - 120MB per minute, 60 minutes in an hour, so that's 120MB/m, 7,200MB/h? 6 hours, 7,200MB/h, 43,200MB in 6 hours, that's 43GB in 6 hours. If you watch 6 hours at that quality every day for 30 days, that alone is 1,290GB, or 1.29TB, for one person, not counting other internet usage like web browsing, youtube, or other people on the same connection. If my math is wrong, or data usage doesn't work like that, someone please correct me.[/QUOTE] I think your math is mostly right, but I'm pretty sure Twitch doesn't use 10-20Mb/s. It's compressed way more than that before you see it.
This literally happened to me the other day. I was torrenting 500~ GB worth of stuff and I got an email on how I went over my 1 TB limit and I was like "We have a limit?" only to find out this garbage. Yea Cox is such a corporate conglomerate; 50Mb/s Interent for a fortune and thats for internet only. ATT U-verse gives TV and 100 Mb/s internet for around the same place and is unlimited. Sadly the line is available to the house next door but not ours.
Not having unlimited data in this day and age is fucked I feel bad for Americans, you guys are so shafted when it comes to ISP choice and service.
[QUOTE=Dippeggs;52591290]I think your math is mostly right, but I'm pretty sure Twitch doesn't use 10-20Mb/s. It's compressed way more than that before you see it.[/QUOTE] Maybe the measurements made by task manager are off, then. I was using the Performance tab, and when idle, my received data was only 11kbit/s, but when I opened a twitch stream, it went to around 10-15Mb/s or more.
American ISPs never fail to make me laugh
Daily reminder that the FCC is a [URL="https://en.wikipedia.org/wiki/Regulatory_capture"]captured regulator[/URL].
Netflix claims to use 2.3GBs/hour with HD video streaming. That would be 434 hours of streaming a month, or 14 hours a day. Also, doesn't Twitch max at around ~2.5GB/h based on its max allowed bitrate?
[QUOTE=HumanAbyss;52591198]I haven't the foggiest clue how you use that much data. I watch a LOT of netflix, youtube, and the like. I never go anywhere near that. Anywhere.[/QUOTE] I've just looked at my net usage statistics and the combined total for my household is around 8.5TB for the past 18 days :pudge:
Me and two roomates, all game and use streams and download heavily either from Steam or a console, and we're over a TB in halfway into the month. Basically have no choice but to fucking pony up the extra $50/mo to Comcast. It's fucking horseshit.
[QUOTE=LuckyLuke;52591377]I've just looked at my net usage statistics and the combined total for my household is around 8.5TB for the past 18 days :pudge:[/QUOTE] Yeah, I just don't understand how you can do that. I watch youtube for 3-4 hours a day, Netflix for 3-4, and I game a lot. My girlfriend is on Youtube pretty much all day long, and we never reach our 500 gb cap. What you people are doing to essentially flood the infrastructure is entirely beyond me
Other than P2P downloading, I can't imagine how you guys could reach those numbers.
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