• HELP!!!
    35 replies, posted
I'm having a problem connecting to servers. I'm not running a mac i have windows 7 worked fine for a week, and whenever I try to connect to a server, the loading screen gets stuck on "Waiting for Character" indefinitely, only way to close it is ctrl alt tap and shut it down plus steam keep saying its running when i can see its not ive looked online and some people are having the same problems but are using a mac. Is there a way to fix this? [highlight](User was banned for this post ("all caps undescriptive thread title. read the rules sticky before posting." - postal))[/highlight]
Right click Rust in your Steam library and hit verify local files. This should fix any corrupted files in your install. It may need to re-download some files first. If that doesn't work post back here with a DxDiag.
yeah i try both of them didnt work, and how do i do that again ? lol
Instructions for attaching a dxdiag file to a post. This is often a good idea when submitting an error on this forum: -Go to the Start Menu, click Run, and type in dxdiag (in Vista type dxdiag into the search box at the bottom of the start menu) -Once in the diagnostic tool hit "Save All Information", select a folder to save it in, and save this file as a simple text document. -Then go to your forum post and copy-paste the contents of the text file. ------------------------ The above copy-pasta explains it :)
System Information ------------------ Time of this report: 2/3/2014, 03:15:35 Machine name: ALLEN_FAMILY_1 Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532) Language: English (Regional Setting: English) System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O.E.M. BIOS: BIOS Date: 02/24/12 18:10:23 Ver: 04.06.05 Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz Memory: 16384MB RAM Available OS Memory: 16276MB RAM Page File: 3320MB used, 29231MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: 120 DPI (125 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode DxDiag Previously: Crashed in DirectShow (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: AMD Radeon HD 7800 Series Manufacturer: Advanced Micro Devices, Inc. Chip type: AMD Radeon Graphics Processor (0x6818) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_6818&SUBSYS_32521682&REV_00 Display Memory: 4095 MB Dedicated Memory: 2021 MB Shared Memory: 2074 MB Current Mode: 1680 x 1050 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: AL2002W Monitor Id: ACRADA3 Native Mode: 1680 x 1050(p) (59.954Hz) Output Type: DVI Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.17.0010.1172 (English) Driver Version: 9.12.0.0 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 12/19/2012 13:08:04, 1151488 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a Device Identifier: {D7B71EE2-2B58-11CF-A671-5812BEC2C535} Vendor ID: 0x1002 Device ID: 0x6818 SubSys ID: 0x32521682 Revision ID: 0x0000 Driver Strong Name: oem19.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575B:9.12.0.0:pci\ven_1002&dev_6818 Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_18491898&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6559 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 1/31/2012 04:14:04, 4739304 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0 Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Microphone (Logitech Mic (Pro 5000)) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: USBAUDIO.sys Driver Version: 6.01.7601.18208 (English) Driver Attributes: Final Retail Date and Size: 7/12/2013 03:40:58, 109824 bytes Cap Flags: 0x0 Format Flags: 0x0 Description: FrontMic (Realtek High Definition Audio) Default Sound Capture: No Default Voice Capture: No Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6559 (English) Driver Attributes: Final Retail Date and Size: 1/31/2012 04:14
Update your graphics driver from here: [url]http://support.amd.com/en-us/download[/url] There is an auto-detect tool so you don't have to worry about getting the wrong one. Also, is there any reason why you're running at 1680x1050? I'm just curious as it's not a resolution a lot of people use. If the graphics driver update doesn't help. We'll try something else. If anyone else can spot something I've missed, jump in :D [editline]3rd February 2014[/editline] Also, try a different server. Some people have said it could be a whitelisting issue. When you get stuck on that screen, press F1 and see if it mentions anything about you not being whitelisted on the server. The other fix people were saying were to start the game in a lower resolution than usual. In the options reduce the render level down to lowest and retry connecting to the server. Hope one of these works for you!
is there a resin its not giving a time and how much to download on the AMD auto detect ?
I've not personally used it and I'm at work so can't test for you, sorry. Give it a few minutes and if you're still stuck with it I'll remotely log in at home and test on my machine for you.
ive tryed all of that lol was looking for info all day trying to get this game to work again.
If none of the above has helped, even after the graphics driver update, it might be worth re-installing. It's not a big game and shouldn't take too long. Post back if it works for others to see :)
will do thank you for the help btw, im still updating the divers atm.
No worries :) Hopefully they will fix it. Have you tried overclocking anything like the gfx card? Also is it just for Rust or does this happen on other games?
just rust, and i didn't think of doing that because every game ive plays on this computer can work great on max setting.
Hmm ok, then a re-install should fix it. I'm not aware of people having to open up ports to get Rust to work but that could be something. After the driver update, if it still doesn't work when you try to lower the settings. Re-install. If it's still not working from there, we'll have another think.
Ok so that didnt work still stop at Waiting for Character...tryd different server too. [editline]3rd February 2014[/editline] going to re install it again
Ok cool. The re-install shouldn't take long. I'll keep checking here to see how it went.
know im running into this where its saying the game is still running but i cant see it at all onyl place i see it is in the processes [editline]3rd February 2014[/editline] even when i close it down from there i have to restart my computer to even get rust to play from the start
After the next reboot, open steam instead of Rust itself first. It may need to perform an update.
ok ill be back them should be no longer then 2mins [editline]3rd February 2014[/editline] Well still a no go.... [editline]3rd February 2014[/editline] Jewelazn13 and jiggyjinjo are you both having the same problem ?
Does it hang at the same point? Is there anything unusual written if you press F1 at the point where it hangs? Try disabling your firewall then re-running Rust to see if that is what is blocking the connection. I'll have a search around regarding ports etc. to see if there might be something that needs opening. [editline]3rd February 2014[/editline] Also, can you think of anything that has changed with your hardware/software since it was working before and when it stopped working?
ok [editline]3rd February 2014[/editline] Nope got on this morning worked fine then died loged off for no more then a hr1 and then this started happing.
If disabling the firewall doesn't work I'm out of ideas :( It might be a case for Steam Support. They should be able to help you.
lol ill try them but im sure they will just point me to the ppl who make rust to fix my problem
Restart steam..
[QUOTE=Magik;43770312]Restart steam..[/QUOTE] He's tried that :) He's been rebooting his system.
nope......:suicide:
Dunno then buy new pc , install windows 8..
[QUOTE=Magik;43770356]Dunno then buy new pc , install windows 8..[/QUOTE] Have you considered a career in tech support? You seem to have a gift.
yes spend all that money just for one game....get out of here with that lol. [editline]3rd February 2014[/editline] Well thanks anyways een im at a lose....u have been a lot of help.
Sorry I couldn't help you more. Someone might still jump in with a stroke of genius but I think your best option now is to contact steam support, maybe even linking them to this thread so they can see what you've already tried. Good luck :) [editline]3rd February 2014[/editline] FYI there is an update rolling out at the moment in some regions/servers so that might be part of the problem! Might be worth trying again in a couple of hours, make sure to restart steam to try trigger any downloads properly :D
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