• Nitrous Networks Forcing Server Wipes
    49 replies, posted
Nitrous Networks are enforcing a compulsory server re-installation with full map reset after the last patch. Non-negotiable. Is this happening with all the approved hosting companies?
Welcome to alpha. Wipes with patches are often a fact of life. People have encountered problems with restoring from backup, and major changes occurred with mobs and the resource nodes.
Multiplay is recommending a server wipe, but it is not required yet.
I don't see what the big deal is. Admins can rebuild whatever they feel like. Everyone else can deal with it.
Hey guys, Harry from Nitrous Networks here; Unfortunately due to the 6th of Feb Rust update, we have had to enforce this. Rust servers that had been updated and were using old world files had been pushing 15% CPU of the entire node, after a reset, it was between 1 and 5. Right after the update, 80% of our nodes went to 100% CPU and we had a real problem restoring them all. elixwhitetail is 100% correct, with an Alpha game, you just need to expect it. Regards, Harry
[QUOTE=HarryBeasant;43827264]Hey guys, Harry from Nitrous Networks here; Unfortunately due to the 6th of Feb Rust update, we have had to enforce this. Rust servers that had been updated and were using old world files had been pushing 15% CPU of the entire node, after a reset, it was between 1 and 5. Right after the update, 80% of our nodes went to 100% CPU and we had a real problem restoring them all. elixwhitetail is 100% correct, with an Alpha game, you just need to expect it. Regards, Harry[/QUOTE] Dont worry :) We fully understand the situation and we can expect things like this. This update and problably the next one is going to have a lot of focus on server updates and i guess we can expect another wipe <3. Honestly most of the servers always wipe on update anyway. But thanks for explaining everything to us. A happy client.
Well nothing to be shattered about, takes a dedicated 2-4 player group about a day and a half to build a house that is pretty much raid proof for the first 5 days at least and get every gun in the game atm So everyone i suggest adapting to an easy come, easy gone lifestyle in rust take it as it comes, adapt and enjoy it.
Wasn't required on our server.
Looks like hfb is doing it too. Just got the email below from them [QUOTE]The most recent Rust update released by the developers have caused severe performance issues when using old saves. To correct this issue, we will need to wipe the server’s save data folder “myserverdata”. Our control panel will go into maintenance mode at 6:30 EST. During the maintenance, all Rust services will be restarted. We apologize for any inconvenience this has caused.[/QUOTE]
[QUOTE=duto;43828296]Looks like hfb is doing it too. Just got the email below from them[/QUOTE] Hmm, I am with HFB and am still awaiting this email. I will wait until this is confirmed by them before wiping.
Nitrous told me I had to wipe but they didn't say I couldn't backup my server and then wipe, reinstall and load my backup files. I did this and no one lost a damn thing. Beautiful.
I generally have a wipe schedule that initiates a countdown of 6-8 weeks. If an update is released, I'll wipe and then the countdown starts. If no update occurs, the wipe will occur in 6-8 weeks. The prior save files and world data aren't compatible with the future versions. So as a result, like NitrousNetworks said, the server performance is degraded as a whole. The game itself at this point is also too unstable to handle the bases and buildings of 150 people after 2 months of accumulation.
Is it just a terrain wipe?
[QUOTE=Amish;43828525]Nitrous told me I had to wipe but they didn't say I couldn't backup my server and then wipe, reinstall and load my backup files. I did this and no one lost a damn thing. Beautiful.[/QUOTE] This is unfortunately not a thing you should be doing. If a member of our technical staff find your server on a routine checkup, then will remove pre-6th Feb saves, as I said before, we cannot run older saves on the new update
[QUOTE=duto;43828296]Looks like hfb is doing it too. Just got the email below from them[/QUOTE] I just got this. Are they really going to give me only 10 minutes to warn my f'ing players?
[QUOTE=HarryBeasant;43828691]This is unfortunately not a thing you should be doing. If a member of our technical staff find your server on a routine checkup, then will remove pre-6th Feb saves, as I said before, we cannot run older saves on the new update[/QUOTE] I find that pretty funny since people are running on older saves, and so am I on HFB and yet the CPU usage hasn't even breached 12%. HFB is also absolute shit, and Nitrous is retardedly overpriced for 200 people. I find it outrageous you cant allow people to back up their data. This is doubtful that it's the recent updates' fault, but it's typical that server companies are fast to blame the devs instead of analyze their own hardware. I got 20 says this will happen even after the wipes you guys force.
[QUOTE=aNtiPatt3rN;43828760]I find that pretty funny since people are running on older saves, and so am I on HFB and yet the CPU usage hasn't even breached 12%. HFB is also absolute shit, and Nitrous is retardedly overpriced for 200 people. I find it outrageous you cant allow people to back up their data. This is doubtful that it's the recent updates' fault, but it's typical that server companies are fast to blame the devs instead of analyze their own hardware. I got 20 says this will happen even after the wipes you guys force.[/QUOTE] Well considering that both hfb and nitrous are requiring the wipe, and multiplay is telling people to wipe (only a matter of time before forced) Im pretty sure there is an issue...
[QUOTE=aNtiPatt3rN;43828760]I find that pretty funny since people are running on older saves, and so am I on HFB and yet the CPU usage hasn't even breached 12%. HFB is also absolute shit, and Nitrous is retardedly overpriced for 200 people. I find it outrageous you cant allow people to back up their data. This is doubtful that it's the recent updates' fault, but it's typical that server companies are fast to blame the devs instead of analyze their own hardware. I got 20 says this will happen even after the wipes you guys force.[/QUOTE] Even though the same guy said earlier in the thread that the change did indeed reduce load down to 5% from 15% when using old saves? You'd think someone who can afford and maintain a server would know that he's supposed to wipe it with every new update that radically changes the game and therefore can conflict with old save data
Hi All, There is a problem, we're giving 6 hours notice to our customers to allow them to communicate it out to their place base. Just one of those things I'm afraid. Kind Regards Sean M, General Manager FPSplayers.com
HFB blindly wipes every server. We already wiped after the update. It's not hard to check the created date on a file and determine whether a wipe is even necessary. Never even received an email about it, just a bunch of confusion and pissed off players.
[QUOTE=Peak;43828922]HFB blindly wipes every server. We already wiped after the update. It's not hard to check the created date on a file and determine whether a wipe is even necessary. Never even received an email about it, just a bunch of confusion and pissed off players.[/QUOTE] Ive had my hfb server for about a week, never been wiped unless I wiped it. well till now
[QUOTE=latin_geek;43828901]Even though the same guy said earlier in the thread that the change did indeed reduce load down to 5% from 15% when using old saves? You'd think someone who can afford and maintain a server would know that he's supposed to wipe it with every new update that radically changes the game and therefore can conflict with old save data[/QUOTE] CPU usage for our server is at 20-50% and that's having wiped after the update. [QUOTE=duto;43828948]Ive had my hfb server for about a week, never been wiped unless I wiped it. well till now[/QUOTE] I've had it for over a month. Despite all the typical HFB rage, I haven't had much to complain about until now. This is just idiotic. Not that a wipe is necessary, but that servers which were ALREADY wiped are being wiped again.
[QUOTE=Peak;43828922]HFB blindly wipes every server. We already wiped after the update. It's not hard to check the created date on a file and determine whether a wipe is even necessary. Never even received an email about it, just a bunch of confusion and pissed off players.[/QUOTE] I agree, our server was already wiped and it was just forced wiped again, seriously pissed off because our server is a modded survival server and shit takes forever to get anywhere and to have to start over again it fucking bullshit, fuck you Nitrous
[QUOTE=Peak;43828953]CPU usage for our server is at 20-50% and that's having wiped after the update.[/QUOTE] Nitrous hfb multiplay fps? who is your provider
[QUOTE=duto;43828967]Nitrous hfb multiplay fps? who is your provider[/QUOTE] Sorry, HFB.
It could be other issues at hand between the developers and service providers are aware of and aren't going into full details. For all we know they could be uploading new server config files or codes which could be overwritten by old saves. And that's why a mandatory wipe is required and action will be taken against those who reinstall old saved files.
It could be due to some plugins aswell.. But just wiping everything is just disrespectful, alpha or not.. If there's an issue it can be corrected.. Save files can be converted to the new format with a simple tool if that is the problem.. (If you make such changes to save file structure, you usually implement an automatic conversion into the server program).. Alpha schmalpha.. We have still paid for the game, to help its development etc, not to mention we also have to pay for alpha servers... Some respect back should be expected..! There goes another 2 servers canceled by me.. Already canceled one but that was because of shit support from the hosting company.. I would be less pissed off by these things if I could run the server on my own dedicated box.. I guess I will have to wait until that is released until I have a Rust server again, these things are EXACTLY why I hate being FORCED to rent slotted servers from hosting companies that charge more for a slot game server than a dedicated server that can run 5-10 of them on the same box for the same price... Not to mention running your own TS server with free 500-user license instead of having to pay for that aswell... So long Rust.. See you when I see you.... :/
[QUOTE=Peak;43828972]Sorry, HFB.[/QUOTE] well considering their control panel is not up and redirects you to their annoucement, I do not belive you. EDIT I should add i dont see how you could possibly see your cpu usage while their cp is down
[QUOTE=duto;43828988]well considering their control panel is not up and redirects you to their annoucement, I do not belive you[/QUOTE] That's fine. I did not mean the CPU usage at this very second, I meant throughout the day today, since we had already wiped before this forced wipe. I have no way of proving it since I didn't think taking a screenshot was necessary. I assume the CPU measurement is for our individual server, but I could be mistaken.
[QUOTE=Peak;43828953]CPU usage for our server is at 20-50% and that's having wiped after the update.[/QUOTE] ROFLMAO So.. Seriously... The world/character save files wasnt the problem with the performance? Care to guess of the hosting companies bothered making backups before they wiped? 100% no, they are too stupid and retarted to even consider using backup systems for their customers.. I mean.. Backup systems cost resources/money... It's like this other game server I had.. They assured me they ran backups of the server data daily.. But when shit hit the fan and the server got corrupted it was "We're very sorry but the backups were lost".. (IE There were no backups)
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