[GMod] Cannot join any server ("Retrieving server info...")
6 replies, posted
Hello everyone
Until today, I never had any problems joining any servers on GMod.
But since today, whenever I try to join a server, I can't get past [B]"Retrieving server info..."[/B] and can't play on any server anymore. I tried to join several different servers. It gets stuck at "Retrieving server info..." for a while (maybe 10 - 15 minutes?) and then disconnects, saying I timed out.
Now the thing is that my ISP changed yesterday.
GMod was working with the old router yesterday (while already connected to the new ISP), but I got a new router today from the new ISP and it stopped working after switching out the old router with the new one. I set up port forwarding for my new router (a [I]Fritz!Box 7490[/I]), but it doesn't work.
I also disabled my firewall and tried to verify game cache. Additonally, I downloaded and installed Garry's Mod on my laptop today to check whether it's a problem with my desktop, but the problem occurs on both computers. Maybe I should also mention that I'm now using a wireless connection while previously (until yesterday), it wasn't wireless.
Other Steam games work perfectly fine in mulitplayer, it's just GMod where I can't join servers anymore.
Here's my desktop's specs just in case:
[I]Windows 8.1
i7 4770k
16 GB
2x GTX 770[/I]
I would be very glad if someone has any advice for what I could do to fix this or to help me find out the cause of the problem. Thanks a lot.
Can you try wired connection?
[QUOTE=Robotboy655;49657235]Can you try wired connection?[/QUOTE]
Unfortunately not.
The router is at a new location and the old wire is too short to reach it, although I'm planning to buy a longer wire to connect my computer. But I don't know if that would fix the problem.
[editline]2nd February 2016[/editline]
Edit: I will try to plug in my laptop and see if it changes anything.
[editline]2nd February 2016[/editline]
Edit2: Okay, I tried using an ethernet cable for my laptop and it works, so there seems to be a problem with the wireless connection.
Any suggestions on how to fix it?
Your wireless connection can't handle it then.
[QUOTE=Robotboy655;49658134]Your wireless connection can't handle it then.[/QUOTE]
[QUOTE=Tsumugii;49657214] Other Steam games work perfectly fine in mulitplayer, it's just GMod where I can't join servers anymore. [/QUOTE]
[QUOTE=http://www.fritzbox.com.au/product-fritz-wlan7490.html#1] Wireless LAN Functions:
Wireless radio networks according to 802.11ac (up to 1300 Mbit/s*, 5 GHz band), and 802.11n (up to 450 Mbit/s*, 2.4 GHz), downward compatible to wireless standards 802.11g, b and a [/QUOTE]
Considering this is a relatively decent router and connecting to servers in other games, I don't think that it's the wireless connection per say. I could be wrong.
[QUOTE=Tsumugii;49657214]Now the thing is that my ISP changed yesterday.[/QUOTE]
This is key.
Can you post your port forwarding configuration?
[QUOTE=Tsumugii;49657282]Unfortunately not.
The router is at a new location and the old wire is too short to reach it, although I'm planning to buy a longer wire to connect my computer. But I don't know if that would fix the problem.
[editline]2nd February 2016[/editline]
Edit: I will try to plug in my laptop and see if it changes anything.
[editline]2nd February 2016[/editline]
Edit2: Okay, I tried using an ethernet cable for my laptop and it works, so there seems to be a problem with the wireless connection.
Any suggestions on how to fix it?[/QUOTE]
In my router dhcp over wifi was fucked up and constantly disconnecting so I ended up setting static IP to everything. You could try that, if you need help on how to do it just ask me.
Oh sorry for the late reply, I should have posted earlier that my problem is solved now and I can join servers again. Thanks a lot for your replies.
What helped was plugging in a wire for my connection permanently because apparently, the WLAN in my home isn't strong enough for playing GMod (but strong enough to access the internet for other things weirdly). 4 out of 5 signal bars.
[QUOTE=Samg381;49672956]
This is key.
Can you post your port forwarding configuration?[/QUOTE]
I don't have to set up any port forwarding to play GMod anymore, so currently I don't have a port forwarding configuration (I deleted all the configurations I set up before).
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