Excellent Technical Support Chat - Games

So, our server has been down for a bit, and was told it was being DDoS'd. [code]System is getting started. [Thu Nov 24 2011 16:08:45 GMT-0600] A representative will be connected, please be patient. Christopher T enters the chatroom. Christopher T 16:09:18 Hello Ecarus, my name is Christopher T, how may I help you? Ecarus 16:09:21 wondering the server status, server has been down since last night Christopher T 16:09:39 Sorry, I don't know about it. I will ask, and post it on our Website Ecarus 16:10:10 iw as told the servers were being ddosed last night Christopher T 16:10:30 Oh, Told by who? Ecarus 16:10:41 someone on the chat Christopher T 16:10:58 Fuck, Well then I will go unplug the boxes. I will catch you later System 16:11:06 The representative has left the conversation. If you have further questions please Leave message. Thank you! [/code] After that conversation, the server came up. I mean, this is not how you treat your paying customers, or let alone talk to them in that way. I laughed, quite a bit.

Then the server worked, guess he really unplugged the box.

[QUOTE=Raven-Rave;33422041]So, our server has been down for a bit, and was told it was being DDoS'd. [code]System is getting started. [Thu Nov 24 2011 16:08:45 GMT-0600] A representative will be connected, please be patient. Christopher T enters the chatroom. Christopher T 16:09:18 Hello Ecarus, my name is Christopher T, how may I help you? Ecarus 16:09:21 wondering the server status, server has been down since last night Christopher T 16:09:39 Sorry, I don't know about it. I will ask, and post it on our Website Ecarus 16:10:10 iw as told the servers were being ddosed last night Christopher T 16:10:30 Oh, Told by who? Ecarus 16:10:41 someone on the chat Christopher T 16:10:58 Fuck, Well then I will go unplug the boxes. I will catch you later System 16:11:06 The representative has left the conversation. If you have further questions please Leave message. Thank you! [/code] After that conversation, the server came up. I mean, this is not how you treat your paying customers, or let alone talk to them in that way. I laughed, quite a bit.[/QUOTE] At least he solved your problem, quit your bitching.

Professional

Nothing irks me more than being sworn at when I am paying for a service, or about to spend money in a shop. Like I went to get a haircut the other day. $26 right.. expensive, even in NZ. But the girl is all F this and S that, and while I don't really care about the swears, I was paying money to sit in a chair while some woman whinges about her day and cusses out her room mate. And then there are the guys in gameshops who feel the need to tell me the game I am buying is shit or whatever. They don't speak like that to people over 30. One more year to go.

I doubt he was swearing at you also grow up

You are 26? What career path have you chosen that makes it okay to swear at customers?

[QUOTE=Lukasaurus;33425357]You are 26? What career path have you chosen that makes it okay to swear at customers?[/QUOTE] Tech support obviously. Hell, if I was in tech support I'd feel the need to swear occasionally.

Clarkson County police department, what's your fuckin' problem today?

[QUOTE=johnlukeg;33425884]Clarkson County police department, what's your fuckin' problem today?[/QUOTE] lol'd so hard