I've just bought an MSI R6850 Cyclone 1GD5 Power Edition/OC graphics card. The manual says the required power supply is 500W but currently I've only got a 420W one. I know that's probably the problem but first I'd like to make sure buying a new PSU will solve the issue.
I've tried reinstalling different official drivers a lot of times, both from MSI's and AMD's and of course from the CD I've got with the card. I'd like to know if it's normal for the games to crash before even getting into the menu due to this 420W PSU. If it's perfectly normal I'll just buy the new power supply but I want to make sure there's nothing else that causes this issue.
My specs:
CPU: AMD Phenom II X4 955 BE
Mainboard: MSI 760GM-P23 (FX)
Memory: 4 GB Kingmax 1333 MHz DDR3
And the GFX card I'm currently using is AMD Radeon 3650
[B]Update:[/B]
I'll just try and send the card back. Thanks for everyone's help.
[B]Update 2:[/B]
They gave my money back and now I'm using a Sapphire HD 6850 which works just fine.
does it crash the whole PC or just the game? if it's the whole PC, it's the PSU most likely. If it's just the game it might be drivers.
Also, what PSU exactly?
[QUOTE=Shadaez;34859984]does it crash the whole PC or just the game? if it's the whole PC, it's the PSU most likely. If it's just the game it might be drivers.
Also, what PSU exactly?[/QUOTE]
Thanks for the reply.
It says "the driver stopped working and then recovered" or something similar continuously while I'm running any game. The screen goes black for 5 seconds then comes back for 1 sec.
As I said I've tried all drivers.
There is no 6 pin PCI-E connector on my current PSU. I've tried both a 350W and a 420W PSU and I used a connector I've got with the card which converts 2 molex plugs into 1 PCI-E 6 pin plug.
Then again the minimum recommendation seems to be a 500W PSU with a PCI-E 6pin plug for the R6850.
Basically the card was working with those insufficient power supplies until it needed more juice.
I plan to buy a Chieftec GPA-500S PSU today hoping it would fix the crash issue.
Buy a proper quality PSU. Chieftec is not that good AFAIK.
[QUOTE=tratzzz;34861982]Buy a proper quality PSU. Chieftec is not that good AFAIK.[/QUOTE]
This. If you go with a terrible PSU you may lose your whole system, instead of just buying a good, quality PSU for a bit more.
I've just tried it with a 500W PSU, still the same thing. Are you sure it can only be the PSU and nothing else? What if there's some other problem with my configuration? And if it can only be the PSU, can you suggest me a relatively cheap one with the proper amps?
RMA the GPU then.
What 500W PSU.
[QUOTE=SataniX;34863139]What 500W PSU.[/QUOTE]
CHIEFTEC iArena 500W GPA-500S
[URL="http://www.chieftec.eu/en/psus/iarena-series/gpa-500s.html"][Specs here][/URL]
Yeah I did actually buy it before I saw the newer posts. Naive me :suicide:
Anyway, thank you all for the help I got so far. I'm still investigating the problem. To me it would seem strange if an insufficient PSU (now I have 500W but still the same problem) would cause such problems. The GPU does work after all. It just seems to crash under load.
Who did you buy the parts from?
[QUOTE=tom1029;34864807]Who did you buy the parts from?[/QUOTE]
The GFX card is from a webshop in Hungary called iPon. The PSU which I bought today is from AQUA Computer, another webshop here but this time I went directly to the shop. I've got some news about this topic, expect an update soon.
Okay so a month after starting this thread here are the final news:
After 3 weeks of waiting the shop gave my money back and now I'm using a Sapphire HD 6850 which works just fine :)
The PSU I bought is fine as well, I'm currently using it.
Again, thanks for all the support.
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