• Windows 10 Store crashes only when "buying" Forza 6: Apex
    7 replies, posted
I've been trying to start the download for Forza 6: Apex, but for whatever reason it's the only thing on the store that doesn't work, crashes when I click on the "Get It" button after staying on "Working..." for a couple of seconds. I've tried resetting my date and time, uninstalling and reinstalling Store and downloading other free games. It's literally just Forza 6 that's crashing the store, was hoping I could try this before shelling out for Forza Horizon.
Could be a number of issues, since UWP is still pretty broken. Easiest thing I could recommend is Contacting support (just type that into search), which will hopefully be able to resolve the issue [t]https://jii.moe/NJ8vjk_Jf.png[/t]
Well I just got off chat with with windows support. After 2 hours of basic troubleshooting and 2 attempts to fix the problem directly with command prompt they decided that my issue was far too complex and tried to get me to pay for "premium support". Guess I'm screwed for now, I haven't seen anyone else with this particular issue. It's the storefront that's causing the problem that's for sure, but I've got no solution.
[QUOTE=Lucien1337;51257443]Well I just got off chat with with windows support. After 2 hours of basic troubleshooting and 2 attempts to fix the problem directly with command prompt they decided that my issue was far too complex and tried to get me to pay for "premium support". Guess I'm screwed for now, I haven't seen anyone else with this particular issue. It's the storefront that's causing the problem that's for sure, but I've got no solution.[/QUOTE] 2hrs? Sounds fucked up, Was using a alternate user on the computer suggested?
Yeah, support sent an email with some other suggestions on it including that, just trying them now
UWP platform is highly dependent on windows firewall for some reason. Make sure firewall service is not stopped or disabled in service manager. (services.msc) Also try resetting firewall settings via administrator command line: [QUOTE]netsh advfirewall reset[/QUOTE]
Nothing. Oh well, I've wasted enough time on this anyway, guess I'll have to try buying something (EDIT: in the distant future) to see if it's just a problem with Forza or an overall problem with first party titles. EDIT EDIT: Yeah I made sure to change the app install location when I thought it could be an issue, still crashes with plenty of space available. Gears of War Ultimate is pretty cheap so I'll wait until I have the time and see if that works.
I don't know if it's the problem, but have you checked the space on your main driver? (C:) Because that's where it default installs everything from store. And if it runs out of space, it could end up in this kind of Working... loop maybe? It's pretty easy to change install locations before installing I think. I found out how to change it's location the hard way afterwards back when you couldn't do it easily, and now I can't uninstall the game, so it's basically a ghost on my computer. Still runs though.
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