Started last night with some Star citizen, had some issue with my video card not letting me adjust settings in Catalyst control center, figured i'd restart and give it a go again, this is where a windows update was installed and the pain started. from this point my 7870 would crash immediately leaving me with a dark green screen that never returns to normal as well as on my desktop when I would right-click any bar item i hover over would lose its text and be unreadable until I would right click-again on the desktop, so another update seemed to fix this but then a video tear, as if the HDMI chord was loose appeared. since this point I havent been able to use my 7870. so the re-imaging starts and windows 8.1 is back on. new PC and still in the same boat.
When I DxDiag its not registered in, When I attempt to install my drivers they cant find the video card or if it skips that step it causes the same green screen crash as before.
winner gets chicken dinner and a steam game.
TL:DR version of events
>Need to turn Video card overclock settings on
>Cant until restart for unknown glitch with CCC
>Windows update causes error
>windows causes video card crash
>Windows is updated, glitch still appears,
>Windows is restored to prior date
>Glitch still appears (A video tear on the desktop that resembles a loose HDMI chord),
>PC is reimaged
>Video tear is gone, PC is now running on windows basic renderer
>Videocard isnt found on PC
>Videocard has drivers installed VIA Auto-detect which provides AMD-Catalyst-Omega-14.12-Without-DOTNet45-Win8.1-64bit
>Videocard attempts to turn on I assume and crashes instantly
>PC restarts with basic renderer on and CCC uninstalled
Alright I'm not very good at this but lets see if we can get some basics out of the way
Have you tried installing an older version of AMD catalyst rather then letting auto detect install it?
Have you double checked the connections on the cable from the card to the screen? Have you double checked to make sure the GPU hasn't somehow unseated itself in any way from the motherboard?
When you say you re-imaged Win 8.1 I take it you're using a full stock installation and not a modified image with preinstalled drivers or any sort correct?
Have you installed any mobo chipset drivers etc that may be applicable?
Was the card at any point OCed prior to this problem? Is/Has cooling on the card been adequate up until now? Did you ever have any temperature issues with the card? Have you made sure the GPU fan is still okay and not stopped in any manner?
Artifacting is a little bit worrying I have to say, the fact that it's still happening on a clean windows install even more so. I find it odd that the a CCC glitch/Windows update could suddenly wreck your card on a restart though, I'm wondering if maybe it's coincidental and something else happened to trigger this.
Have you tried installing an older version of AMD catalyst - No
Have you double checked the connections on the cable from the card to the screen? Have you double checked to make sure the GPU hasn't somehow unseated itself in any way from the motherboard?
- Yes
When you say you re-imaged Win 8.1 I take it you're using a full stock installation and not a modified image with preinstalled drivers or any sort correct? - Yes to using a full stock installation
Have you installed any mobo chipset drivers etc that may be applicable? - I have installed the chipset AMD recommended after my first attempt on my videocard.
Was the card at any point OCed prior to this problem? - Yes
Is/Has cooling on the card been adequate up until now? - Always, sitting at 28C during gameplay
AS for Artifacting, that has stopped but that is also due to the fact im not running the card at all but windows backup
Take a shot at installing an older copy of the drivers/catalyst and see if it still crashes afterwards
This is odd though, the green screen/artifacting sounds like something you'd get from an unstable vram OC/overheating RAM, but if your temps were fine before and artifacting didn't start until after the restart and windows update then I'm not sure how that could be the case
Right now im trying an older version but it stalls at Detecting Basic system configuration
Hmmm I'm not sure how to really deal with the fact that the card isn't being detected properly for some reason by the computer. Maybe something happened to the bios on the card?
Does your 7870 have a bios switch to test out?
If you have another computer on hand it might help to test the card out in another computer all together, in case there's an issue not on the card proper but relating to the motherboard or PSU or something strange like that.
This is a bit over my head though, I wonder if someone else who has more experience trouble shooting this kind of issue would be willing to pitch in
[editline]18th May 2015[/editline]
Have you tried using a different cable to connect your GPU to your monitor? You could also try switching between video output sockets, like using the VGA or DVI output instead of an HDMI output. Some googling shows that in some cases that might make the card not be detected properly by the drivers for some odd reason.
Also you should check whether the card is properly being detected in the bios, that would help narrow down at what level the issue is occurring. Resetting the mobo bios by pulling out the battery on the mobo while it's disconnected from the wall socket and pressing the power button for some 10 seconds before restarting might also help resolve some issues; sometimes settings weirdness can cause hardware to malfunction.
[editline]18th May 2015[/editline]
Also try dling/installing GPU-Z and HWiNFO and seeing if the card is being detected properly in either program
[url]http://www.hwinfo.com/download.php[/url]
[url]http://www.techpowerup.com/gpuz/[/url]
Current progress:
Managed to install CCC but it doesnt have my card, prompting me to enable it.
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I dont know about a biod switch ,
I dont have another Card to swap and try
I have tried another cable, and I have also tried sockets,
whats a mobo.
Mobo as in motherboard.
Do you have another computer you could put the 7870 in?
[img]http://i.imgur.com/tCJzQJi.jpg[/img]
If you card has a bios switch, it should look like this
[editline]18th May 2015[/editline]
Also give GPU-Z/HWInfo a shot and see if anything shows up
Also try seeing whether the card is being recognized in the bios
where can I find it in my bios, my Asus mobo ;) has a suite so its mostly fan speeds and power regulating.
GPU Z didnt come up with anything
Odd I'm not finding much on how to see your GPU in ASUS bioses, I could've sworn it was normal for a bios to list plugged in video adapters
Maybe try finding something like
[img]http://i.imgur.com/CnaoOHY.png[/img]
and seeing if it's properly set to PEG?
[editline]18th May 2015[/editline]
And have you tried HWInfo?
[img]http://i.imgur.com/kGejGk5.png[/img]
Try doing "Save Report" and uploading the result somewhere, the info in it might help
Status report, my 7870 is dead, Chris Roberts killed me.
More detail, It seems the crash brought on by my Video card helped kick my Corsair SSD in the guy for the last time. so let this be a story to you kids who want to overclock, even using recommended settings through CCC only, my GPU is dead and dragged my SSD with it.
Thx though Shogoll, without your advice I wouldnt of had an accurate diagnosis
[QUOTE=der_crow;47760107]More detail, It seems the crash brought on by my Video card helped kick my Corsair SSD in the guy for the last time. so let this be a story to you kids who want to overclock, even using recommended settings through CCC only, my GPU is dead and dragged my SSD with it.
Thx though Shogoll, without your advice I wouldnt of had an accurate diagnosis[/QUOTE]
Your video card would not have taken out your SSD with it.
Np, that's odd though, like Levelog said, your GPU going RIP shouldn't have taken your SSD with it
Are you sure your PSU didn't do something weird/die? Generally when you get multiple simultaneous hardware failures that's generally a likely cause.
PSU is 750, maybe a power flick when I juiced my card caused something. a guide by game guru [url]http://www.guru3d.com/articles-pages/radeon-hd-7870-overclock-guide,1.html[/url] said i could safely pump up to 20% additional power through CCC.
possible new root of it all?
What's the make and model of your PSU?
[url]http://www.corsair.com/en/enthusiast-series-modular-tx850m-80-plus-bronze-certified-750-watt-high-performance-modular-power-supply[/url] its the TX750m enthusiast series
[QUOTE=der_crow;47764095][url]http://www.corsair.com/en/enthusiast-series-modular-tx850m-80-plus-bronze-certified-750-watt-high-performance-modular-power-supply[/url] its the TX750m enthusiast series[/QUOTE]
Yeah that's one of the models in that line that they decided to throw a shitty Chicony unit in for absolutely no reason. It could definitely be the problem.
I find it hard to disagree with anyone at this point, part of me wants to start over with a new PC. well Im heading to brooklyn for a week guys, after that im going to take my PC for a diagnosis, $40 at Canada computers over by me doesnt sound like a bad deal, after that ill be excited to share what/how many parts are down.
[QUOTE=der_crow;47768744]I find it hard to disagree with anyone at this point, part of me wants to start over with a new PC. well Im heading to brooklyn for a week guys, after that im going to take my PC for a diagnosis, $40 at Canada computers over by me doesnt sound like a bad deal, after that ill be excited to share what/how many parts are down.[/QUOTE]
Yeah they should at least be able to pop a known good PSU in and see what works.
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