So uhm, we've lost 2 routers (each $120+) to storms. And yes, the router is on a surge protector. We just had another storm and the internet doesn't work (thank the lord, Android + Wifi Tethering). I did the whole unplug modem, wait 5 minutes, plug back in deal. According to Windows I'm connected to the internet, but no websites load. Same situation when phone uses Wifi and another Windows computer in the house.
We have cable through the same company (hey Comcast), so I really doubt that we only lost internet. But hey, I don't really know anything about this...opinions?
Surge protectors only protect against certain types of power surges, not everything. And the mains isn't the only way that lightning surges can travel through to damage your equipment. You have to consider the other routes too (which often times are the vector for damage and not the mains.)
Power surges can come in through the coax cable for cable modems, and propagate through the modem into the Cat5 Ethernet network. It can also come in through phone lines, and in some cases if you have a long run of Cat5, it can cause a tension on the wire from EMF which will discharge into whatever computer or device it's attached to.
If you power cycle the router, and do the factory reset and aren't able to connect to it, it's probably fried. You can try to ping the router over the network to check, but that's not a real definitive test.
Is your modem working? Can your computers see the other computers on the network?
[QUOTE=bohb;30402623]Surge protectors only protect against certain types of power surges, not everything. And the mains isn't the only way that lightning surges can travel through to damage your equipment. You have to consider the other routes too (which often times are the vector for damage and not the mains.)
Power surges can come in through the coax cable for cable modems, and propagate through the modem into the Cat5 Ethernet network. It can also come in through phone lines, and in some cases if you have a long run of Cat5, it can cause a tension on the wire from EMF which will discharge into whatever computer or device it's attached to.
If you power cycle the router, and do the factory reset and aren't able to connect to it, it's probably fried. You can try to ping the router over the network to check, but that's not a real definitive test.[/QUOTE]
Thank you, will report back soon
[editline]12th June 2011[/editline]
[QUOTE=LordCrypto;30402735]Is your modem working? Can your computers see the other computers on the network?[/QUOTE]
Sorry, forgot to add, my modem is a little black box with cable input and 1 ethernet output, no built in wireless. Even plugging the ethernet into the computer directly never worked, always needed a router
Sorry, you need to Log In to post a reply to this thread.