Hi! I'm actually at work right now. I'm doing some factory restores on a few laptops, so I've got time to jack around online. If you have any questions on how a Computer Service Technicians job works or how a computer store handles your machines behind the curtain, just ask.
PLEASE NO COMPUTER ISSUE QUESTIONS. DON'T ASK ME HOW TO FIX YOUR COMPUTER.
Whats your pay per hour.
What is the wierdest file name you've seen?
How often do you get a machine with norton on it?
Do you deliberately look for funny/dodgy files when fixing problems? Such as internet cache and whatever?
How much porn have you stolen from other people?
[QUOTE=ManningQB18;24886002]Whats your pay per hour.[/QUOTE]
A quarter over minimum wage for right now. But that's also probably because I'm the only high school student working here, so they know that they don't have to pay me as much.
[editline]06:12PM[/editline]
[QUOTE=Gmod guy;24886157]How often do you get a machine with norton on it?[/QUOTE]
60% of the time.
[editline]06:13PM[/editline]
[QUOTE=Neddix;24886175]Do you deliberately look for funny/dodgy files when fixing problems? Such as internet cache and whatever?[/QUOTE]
I usually briefly look around for porn. I don't find stuff most of the time, but I've never looked at their cache. I'll probably start now.
[editline]06:24PM[/editline]
[QUOTE=Anti Christ;24886227]How much porn have you stolen from other people?[/QUOTE]
None. Our customer demographics are something like this:
Average age: 40~
Average gender: Female
[editline]06:28PM[/editline]
[QUOTE=ManningQB18;24886002]Whats your pay per hour.[/QUOTE]
Average for us is about $10-$20 an hour.
Have you ever answered any bizarre phone calls?
Can you relate to the guys on Rinkworks computer stupidities section?
[url]http://www.rinkworks.com/stupid/[/url]
i actually plan on doing this shit later
do you enjoy your work?
How often do you get very simple problems?
[QUOTE=Tezzanator92;24887313]Have you ever answered any bizarre phone calls?[/QUOTE]
Not really bizarre as to what the problem is but to how they explain the problem. "The innernet coming to the screen is comin up all wrong and aint lettin me in."
[editline]07:58PM[/editline]
[QUOTE=Dysplasia;24887470]i actually plan on doing this shit later
do you enjoy your work?[/QUOTE]
It's fucking awesome, but this is based a lot by who I work with. Everyone is really laid back, and we joke around a lot. It's a small store, and I can slack off a lot.
[editline]07:59PM[/editline]
I never have to fix hard problems. Any severe software problem results in reinstalling the OS, which is easy as fuck. Any hardware problem is obvious and we just order a part and replace it. Simple as that.
[editline]07:59PM[/editline]
Data back-ups are just copying the My Documents folder and pasting it on a thumb drive we sold them.
[editline]08:01PM[/editline]
[QUOTE=sonictrey;24887486]How often do you get very simple problems?[/QUOTE]
There all very easy problems. It's usually just a OS reinstall, or an LCD screen replace. Almost EVERYTHING we fix is laptops. Before I started working I didn't expect this, but seriously 95% of our service orders are laptops, not desktops.
Have you ever cleaned laptop which had Vodka bottle fallen over it ?
(It smells good i can tell ;) )
I share your profession... full time.
HOW DO YOU COPE?!?!? Most the time here it's "how does MS Word work?"
[QUOTE=SGNinja101;24888467]I share your profession... full time.
HOW DO YOU COPE?!?!? Most the time here it's "how does MS Word work?"[/QUOTE]
I don't deal with the customers as much as the salesmen do. It's not my job. My job is to creep around in the back and fix the shit that goes in.
how many times have you come across a problem that made you think "how the fuck did he manage that?"
if any then share
did you have any prior experience in the business world before you got your job or did the manager just let you on as a trial thing or something
have you found porn saved to the desktop yet?
[QUOTE=Odellus;24888936]did you have any prior experience in the business world before you got your job or did the manager just let you on as a trial thing or something[/QUOTE]
I was brand new to retail. The manager and in fact everyone there is in college or under 30. He said he saw a bit of himself in me, that's how I got the job as a high school student.
[editline]09:00PM[/editline]
[QUOTE=ButtsexV2;24889094]have you found porn saved to the desktop yet?[/QUOTE]
None on the desktop but some on the root of the C: drive.
- Have you encountered anyone (specifically illiterates) using Linux?
- What was the most difficult problem you've had to fix so far?
- Have you encountered computers with warez on them?
- Have you been asked to fix a computer with severe physical damage?
Have you ever opened a desktop that hasn't been opened for a decade? Describe the experience.
whats the nastiest porn you've found
What's the shortest fix (or what are some of the shortest) you've done? How much did the customer get charged?
[QUOTE=Sonicfan574;24889792]- Have you encountered anyone (specifically illiterates) using Linux?
- What was the most difficult problem you've had to fix so far?
- Have you encountered computers with warez on them?
- Have you been asked to fix a computer with severe physical damage?[/QUOTE]
I encountered a lady today with a netbook that had a Linux operation system on it. She said her website wouldn't let her work with it on Linux and asked if she could use our display computers to do a few things on her site. Customers are free to use displays to browse or do what ever so we didn't have a problem with it.
Most stupid description of a problem by a customer? I remember my practical training at a network company, and on my first day, the guy who showed me everything got a ticket, which just said "Hey, our fax doesn't work.". Turned out the cable wasn't even plugged in at all...
Whats life like as a bench tech nowadays?
Have you ever had to serve a (stereotypical) Mac user?
What is the most amount of viruses you found on a computer?
[QUOTE='[EG] Pepper;24888670']how many times have you come across a problem that made you think "how the fuck did he manage that?"
if any then share[/QUOTE]
I have had someone set their default gateway to 127.0.0.1
"I was trying to fix it!"
how the fuck do you know the loop back and not know what a dg does?!?!?
I knew what loopback was long before dg
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