Horrific internet speeds - Hardware & Software

My ISP is VirginMedia, and the broadband package is "Up to 10mb". Now I know that I'm not always going to get this, but I also know that by law they must give me at least half the speed they advertise. I'm currently getting this: [URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/710357351.png[/IMG][/URL] My speeds were fine a few weeks ago, only recently have they begun to drop. And no, I haven't exceeded the download quota (FYI, if you download more than 800mb during peak times your internet is cut to 2.5mb for 5 hours.) Does anyone have any solutions, and if it is my ISP's fault, what are my options?

key word is UP TO. Also: [URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/710365923.png[/IMG][/URL] We got it in late 06 and my parents can't be bothered to upgrade/change ISP. [editline]09:49PM[/editline] Also are you on a copper line or fiber optic?

[QUOTE=lemongrapes;20106035]key word is UP TO. Also: [URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/710365923.png[/IMG][/URL] We got it in late 06 and my parents can't be bothered to upgrade/change ISP. [editline]09:49PM[/editline] Also are you on a copper line or fiber optic?[/QUOTE] Key words: Must provide 50% of advertised speed [b]by law[/b] Also yes, I'm on fiber.

[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/710398079.png[/IMG][/URL] Haha how does that happen. [editline]04:25PM[/editline] also used to be that low. You probably just got capped for a short while. Are you experiencing any bad weather?

[QUOTE=DainBramageStudios;20105967]My ISP is VirginMedia, and the broadband package is "Up to 10mb". Now I know that I'm not always going to get this, but I also know that by law they must give me at least half the speed they advertise. I'm currently getting this: [URL="http://www.speedtest.net"][IMG]http://www.speedtest.net/result/710357351.png[/IMG][/URL] My speeds were fine a few weeks ago, only recently have they begun to drop. And no, I haven't exceeded the download quota (FYI, if you download more than 800mb during peak times your internet is cut to 2.5mb for 5 hours.) Does anyone have any solutions, and if it is my ISP's fault, what are my options?[/QUOTE] Have you, you know, called your ISP about it? They should help you with your problem.

[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/710438955.png[/IMG][/URL] From almost middle of Canada, I have the best speed and ping of all my friends. I usually get 50ms. It could be worse op.

[QUOTE=DainBramageStudios;20106569]Key words: Must provide 50% of advertised speed [B]by law[/B] .[/QUOTE] Proof

Mines up to 3mbps pretty close to max my up load is up to 256kbps. Zappin my automerge.

[QUOTE=DainBramageStudios;20105967]My ISP is VirginMedia, and the broadband package is "Up to 10mb". Now I know that I'm not always going to get this, but I also know that by law they must give me at least half the speed they advertise. I'm currently getting this: [URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/710357351.png[/IMG][/URL] My speeds were fine a few weeks ago, only recently have they begun to drop. And no, I haven't exceeded the download quota (FYI, if you download more than 800mb during peak times your internet is cut to 2.5mb for 5 hours.) Does anyone have any solutions, and if it is my ISP's fault, what are my options?[/QUOTE] By law? I don't think so. My plan is up to 24MBit and I get this: [URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/707664200.png[/IMG][/URL] [editline]11:21PM[/editline] Ring your ISP. We don't have access to your network hardware, surprisingly.

By law they DO have to give you at least 50% in the US. I'm on a 1.5mbps plan, rarely see more then .75mbps. Whenever I call to threaten to switch I always wind up just agreeing to wait for them to sort out whatever problem they claim to have :sigh:

[QUOTE=J0E_SpRaY;20106623]Are you experiencing any bad weather?[/QUOTE] [img]http://weareallinthegutter.files.wordpress.com/2010/01/cold.jpg[/img] This was a few weeks ago, which is when the slowdown started, roughly. All the snow's melted since then, so that can't be the problem.