• W7 x64 BSOD: 0x101 "A clock interrupt was not received..."
    10 replies, posted
Hey there, tech support. I built myself a computer about two-three months ago now, and every so often my computer will bluescreen for no apparent reason, with varying error codes. I've tried a number of things to resolve these various issues after googling them - the google solutions weren't any help. I've run prime95 for about an hour a few times, I've run memtest86+ through a full pass, I've run furmark to test my graphics card several times, no dice. The most recent crash I got about 45 minutes ago. Stop error code 0x101, "A clock interrupt was not received on a secondary processor within the allocated time interval". I've previously had stop 0xF4 and 0x124 as well. I don't know what could be causing these issues, so I updated my sound and graphics card drivers twice because I thought they may have been an issue, but that hasn't resolved it. Every time the stop error occurs, I will reboot my computer and check the error logs - but there's never anything useful in there. This time there was one saying "The following boot-start or system-start driver(s) failed to load: Avgldx64" and now AVG Resident Shield isn't running. I don't see how this could be related, but it must be because it occurred after the crash. My specs are as follows: Windows 7 x64 Ultimate (legitimate) Intel Core i7-950 Processor Gigabyte X58A-UD3R Motherboard 3x4GB Patriot Viper2-Sector7 2000MHz RAM Patriot Inferno SandForce SF-1222 60GB SSD 2x 1TB Hitachi HDD MSI ATI Radeon HD5870 Lightning GPU Corsair TX-650 PSU Any help or suggestions would be greatly appreciated.
Sounds like a hardware fault, either on your processor or motherboard And regarding drivers and AVG not loading, it sounds as though a blue screen caused a corrupted file, which is likely to happen.
Download [url=http://www.memtest.org/]Memtest86+[/url], burn it to a disc, reboot, and boot from the disc and check your memory for errors
[QUOTE=The Chef;28185400]Download [url=http://www.memtest.org/]Memtest86+[/url], burn it to a disc, reboot, and boot from the disc and check your memory for errors[/QUOTE] [QUOTE=mechanarchy;28183721]I've run memtest86+ through a full pass[/QUOTE] Have already done so. I don't think a second pass would be of any benefit, but if you think it might be worthwhile checking it again I'll do so. [editline]22nd February 2011[/editline] [QUOTE=Trumple;28185160]Sounds like a hardware fault, either on your processor or motherboard And regarding drivers and AVG not loading, it sounds as though a blue screen caused a corrupted file, which is likely to happen.[/QUOTE] It's loaded correctly this time so I don't know what caused the issue then. Is there anything I can do to isolate the issue? I'm thinking I may look for a newer BIOS version and try flashing to that, otherwise I think I've tested all the hardware that I can and it's a physical issue with the motherboard or processor. I might try unplugging everything and plugging it back in to reseat it all and check for dust but being this new I doubt dust would be an issue. Can I replace my motherboard or processor from the manufacturer in the event it is a physical fault?
[QUOTE=mechanarchy;28203376]Have already done so. I don't think a second pass would be of any benefit, but if you think it might be worthwhile checking it again I'll do so. [editline]22nd February 2011[/editline] It's loaded correctly this time so I don't know what caused the issue then. Is there anything I can do to isolate the issue? I'm thinking I may look for a newer BIOS version and try flashing to that, otherwise I think I've tested all the hardware that I can and it's a physical issue with the motherboard or processor. I might try unplugging everything and plugging it back in to reseat it all and check for dust but being this new I doubt dust would be an issue. [b]Can I replace my motherboard or processor from the manufacturer in the event it is a physical fault?[/b][/QUOTE] If it still has warranty. Judging by the specs It looks like it's no more than 2 years old, probably still has warranty. [editline]22nd February 2011[/editline] Also [url]http://www.sevenforums.com/crash-lockup-debug-how/63501-stop-0x101-clock_watchdog_timeout-troubleshtg.html[/url] Try everything it says in that post.
I do suggest updating your BIOS. Just from the sound and nature of that bluescreen.
[QUOTE=chipset;28204404]If it still has warranty. Judging by the specs It looks like it's no more than 2 years old, probably still has warranty. [editline]22nd February 2011[/editline] Also [url]http://www.sevenforums.com/crash-lockup-debug-how/63501-stop-0x101-clock_watchdog_timeout-troubleshtg.html[/url] Try everything it says in that post.[/QUOTE] The parts were all bought about 3 months ago. Some of them have a year or two warranty, but I think my RAM has a 5 year warranty and the SSD has a lifetime warranty... I still have all the boxes and receipts so I can confirm though. I'll try the stuff in that post when I get an opportunity. [QUOTE=Richard Simmons;28205096]I do suggest updating your BIOS. Just from the sound and nature of that bluescreen.[/QUOTE] AwardBIOS 6.00PG is what it is at the moment. I'll try and find a newer one but the award site is redirecting me to some shitty "BiosAgentPlus" site which is trying to extort money out of me. And, to top it all off I just got a STOP 0xF4 error - "A process or thread critical to system operation has unexpectedly exited or been terminated". :saddowns:
Did you overclock your CPU by any chance?
[QUOTE=Richard Simmons;28209009]Did you overclock your CPU by any chance?[/QUOTE] I had, yes. When I did have it overclocked, I'd run prime95 with the overclocking test to make sure it was stable, and there weren't any issues then. I've since reverted everything back to normal clock speeds after I noticed problems - but I can't recall if I experienced these issues before overclocking or not. (And by reverted everything I mean I lost all my settings because my motherboard decided me pressing the reset button was the same as me pressing the "clear CMOS" button on the back panel. When that happened I set everything to fail-safe defaults.) I am skeptical that the overclocking may have caused this issue, however, as my friend bought the exact same model of motherboard, processor, RAM and SSD at the same time, and overclocked to the same configuration - and he experienced no issues. However, he too lost his BIOS settings in a bizarre reset-button becomes clear-CMOS issue. I suspect the motherboard is to blame for this - but I don't know if it is similarly to blame for my instability. I have managed to get my BIOS version code: "08/24/2010-x58-ICH10-7A89QG0NC-00" But I can't determine if there is a newer version without using BiosAgentPlus and having to pay them.
you can check your motherboard manufacturers website. They will provide the proper BIOS update. Unless you have a factory built PC, like a Dell or HP. Then that will be on their website.
[QUOTE=Richard Simmons;28228235]you can check your motherboard manufacturers website. They will provide the proper BIOS update. Unless you have a factory built PC, like a Dell or HP. Then that will be on their website.[/QUOTE] I'll write the latest one to a USB drive and try flashing to that. I am skeptical that updating the BIOS will fix these issues, however, and I might look into getting a RMA for my CPU and\or motherboard, given I suspect one or the other is the culprit...
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