• Computer help for a friend of mine (black screen on boot)
    7 replies, posted
A friend of mine is having some serious issues with her PC atm after a Windows 7 update, basically it goes through the Nvidia GPU version screen and then just goes black afterwards instead of showing the ASUS splash screen like it should. A video to show what happens: [media]http://www.youtube.com/watch?v=0w71cYJKqdg[/media] [quote=video description]I updated windows 7 and my computer shut off normally. The next day after work, I turn on my computer and was greeted to the usual NVIDIA gpu version screen, normally, there'd be an ASUS splash screen afterwards, but this time that didn't happen. The screen went black and I've tried this with several other monitors, took out everything and placed it back in, cleaned, unplugged, EVERYTHING... I don't know what to do. HELP! SPECS: Monitor: AOC (That's all I know) Motherboard: ASUS P8 H61-M LE R2.0 CPU: Intel Core i7 2600k (2nd Gen) GPU: PNY NVIDIA GEFORCE 550 ti RAM: PNY 8gb DDR3[/quote] Any help with this ASAP would be very much appreciated.
Not being able to see the ASUS screen could be a problem with the motherboard, but a Windows update shouldn't have affected that. Can you get into the BIOS?
You could try plugging the monitor into the motherboards GPU and removing the 550ti and see what happens.
[QUOTE=djjkxbox360;40010754]Not being able to see the ASUS screen could be a problem with the motherboard, but a Windows update shouldn't have affected that. Can you get into the BIOS?[/QUOTE] No, she can't. [editline]23rd March 2013[/editline] [QUOTE=rhx123;40011029]You could try plugging the monitor into the motherboards GPU and removing the 550ti and see what happens.[/QUOTE] She's tried that, doesn't make any difference.
I guess it's possible that a Windows Update could have contained an incorrect BIOS update? Never seen a BIOS update in Windows Update before, would seem to risky to me. Your best would be resetting the motherboard, if that doesn't fix it I think you're out of luck
[QUOTE=djjkxbox360;40029285]I guess it's possible that a Windows Update could have contained an incorrect BIOS update? Never seen a BIOS update in Windows Update before, would seem to risky to me. Your best would be resetting the motherboard, if that doesn't fix it I think you're out of luck[/QUOTE] She's tried resetting the motherboard as well, no luck.
Anyone have any other ideas on how this could be fixed?
New mobo I think is the only option :s
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