Laptop won't turn on... - Hardware & Software

So the family laptop (Acer Aspire 5535) froze up for 1 minute, so my sister decided to force it off. We turned it back on, but only the power light and battery light come on, caps lock, WiFi, etc. do nothing. You can faintly hear the fan. Diagnosis, Dr. Facepunch?

Do you want to open it up?

Is the laptop still warm? If it is, wait for it to cool down.

I think your processor bit the bullet. If you're willing to open it up you could get a replacement.

We have opened it and cleaned it out in case it overheated, but to no avail. Ah well, if it's broken, guess I can call dibs on the HDD! :wink:

Try reseating the RAM.

[QUOTE=benjgvps;28935318]Try reseating the RAM.[/QUOTE] I've already tried that I'm afraid. Also just realized this is in the wrong section. :doh:

[QUOTE=brandonsh;28937206]I've already tried that I'm afraid. Also just realized this is in the wrong section. :doh:[/QUOTE] The computer powering on but only the fans working is a sign of three things, bad RAM, a bad processor, and a bad video card. You've ruled out bad RAM and your laptop has integrated video which makes the processor the most suspect. Your laptop model supports several processors, here is the specification list: [url]http://support.acer.com/acerpanam/notebook/0000/Acer/Aspire5535/Aspire5535sp2.shtml[/url] You can use google's shopping search to find a reputable seller for a replacement, the safest I could find was this: [url]http://www.impactcomputers.com/498465-001.html[/url] But there are plenty of cheap alternatives on eBay and other sites, I just chose the store with the best rating. There is also this: [url]http://compare.ebay.com/like/250752968605?var=lv&ltyp=AllFixedPriceItemTypes&var=sbar&rvr_id=222512204482&crlp=1_263602_309572&UA=%3F*F%3F&GUID=21853f8312e0a0e1e4e43fe4ffc69355&itemid=250752968605&ff4=263602_309572[/url] If you're willing to buy used parts. There is also the AMD Turion X2 Ultra ZM-82, ZM-84, ZM-86, and ZM-88. You'd have to search a while to find one that you think is reasonable.

[QUOTE=Monomiro;28938642]The computer powering on but only the fans working is a sign of three things, bad RAM, a bad processor, and a bad video card. You've ruled out bad RAM and your laptop has integrated video which makes the processor the most suspect.[/QUOTE] What about the motherboard? if the it was the video card it should give you a beep code if i remember correctly.

[QUOTE=raceingdemon;28940046]What about the motherboard? if the it was the video card it should give you a beep code if i remember correctly.[/QUOTE] Then that only leaves the processor. The bios doesn't give a beep code when it doesn't detect a processor, the fans just spin up and nothing more happens. That's been the case 90% of the time in my years of experience. If it was the motherboard the computer wouldn't respond at all.

[QUOTE=Monomiro;28940178]Then that only leaves the processor. The bios doesn't give a beep code when it doesn't detect a processor, the fans just spin up and nothing more happens. That's been the case 90% of the time in my years of experience. If it was the motherboard the computer wouldn't respond at all.[/QUOTE] I just fixed a HP that had a bad mobo and the fans spun up and the power light came on but that was it the HDD would not spin up. tried the Pentium dual core a different computer and worked fine so got a new motherboard for it and worked fine. I have a slim Hp that does that same things and am going to order a new mobo soon.

[QUOTE=Monomiro;28938642]The computer powering on but only the fans working is a sign of three things, bad RAM, a bad processor, and a bad video card. You've ruled out bad RAM and your laptop has integrated video which makes the processor the most suspect. Your laptop model supports several processors, here is the specification list: [url]http://support.acer.com/acerpanam/notebook/0000/Acer/Aspire5535/Aspire5535sp2.shtml[/url] You can use google's shopping search to find a reputable seller for a replacement, the safest I could find was this: [url]http://www.impactcomputers.com/498465-001.html[/url] But there are plenty of cheap alternatives on eBay and other sites, I just chose the store with the best rating. There is also this: [url]http://compare.ebay.com/like/250752968605?var=lv&ltyp=AllFixedPriceItemTypes&var=sbar&rvr_id=222512204482&crlp=1_263602_309572&UA=%3F*F%3F&GUID=21853f8312e0a0e1e4e43fe4ffc69355&itemid=250752968605&ff4=263602_309572[/url] If you're willing to buy used parts. There is also the AMD Turion X2 Ultra ZM-82, ZM-84, ZM-86, and ZM-88. You'd have to search a while to find one that you think is reasonable.[/QUOTE] Uh no what are you doing? First off re-seating the RAM doesn't rule out the possibility that the RAM is bad. Second you've come to the conclusion that the processor is faulty as opposed to the GPU or motherboard on the basis of... [i]what?[/i] If anything the motherboard/GPU are more prone to failures in laptops than the CPU itself. Not to mention you posted this - [quote]Then that only leaves the processor. The bios doesn't give a beep code when it doesn't detect a processor, the fans just spin up and nothing more happens. That's been the case 90% of the time in my years of experience. If it was the motherboard the computer wouldn't respond at all.[/quote] Again this is incorrect. A bad motherboard/onboard GPU wouldn't give a beepcode either. Now I don't know about your years of experience but I know from my years of experience working in retail and government as a systems technician that this kind of problem is almost always a result of hardware failure related to the motherboard/GPU and not the CPU. There's no point in having the OP waste his money on a new CPU when the problem can still be a number of different things.

[QUOTE=M2k3;28950677]Uh no what are you doing? First off re-seating the RAM doesn't rule out the possibility that the RAM is bad. Second you've come to the conclusion that the processor is faulty as opposed to the GPU or motherboard on the basis of... [i]what?[/i] If anything the motherboard/GPU are more prone to failures in laptops than the CPU itself. Not to mention you posted this - Again this is incorrect. A bad motherboard/onboard GPU wouldn't give a beepcode either. Now I don't know about your years of experience but I know from my years of experience working in retail and government as a systems technician that this kind of problem is almost always a result of hardware failure related to the motherboard/GPU and not the CPU. There's no point in having the OP waste his money on a new CPU when the problem can still be a number of different things.[/QUOTE] Take the processor out of your system and try to turn it on. The exact same thing that the OP is describing is what happens. It could be any number of things and I'm just stating what I suspect the most. Why are you trying so hard to rule out his processor? What if you're wrong and he wastes money on something else? These kind of problems do take trial and error to fix and there could be a number of issues. I've been building and fixing computers for over six years now and I'm pretty sure I'm right. I've had a GPU die on me before, and when it died the entire system didn't go into distress. He said that only the power and battery light came on. The system would still boot (there would be a HDD activity light, he'd still be able to use his keys, etc.) He just wouldn't see anything on screen.

Never mind, it just mystically started working this morning. :iiam: [editline]2nd April 2011[/editline] Okay now the keyboard isn't working so we restarted it and it won't come on again.

[QUOTE=brandonsh;28951578]Never mind, it just mystically started working this morning. :iiam: [editline]2nd April 2011[/editline] Okay now the keyboard isn't working so we restarted it and it won't come on again.[/QUOTE] Do the fans and LEDs still start up? If not then it's more likely to be a dead motherboard than what I believed before. Was the mouse working before you restarted it?

[QUOTE=Monomiro;28951420]Take the processor out of your system and try to turn it on. The exact same thing that the OP is describing is what happens. It could be any number of things and I'm just stating what I suspect the most. Why are you trying so hard to rule out his processor? What if you're wrong and he wastes money on something else? These kind of problems do take trial and error to fix and there could be a number of issues. I doubt you've had much experience if you think that a faulty processor couldn't possibly be an issue.[/QUOTE] I didn't say that the processor shouldn't be ruled out I'm saying you're skipping a lot of troubleshooting steps. For example instead of spending money on a new component he should confirm the current component is actually the problem. Pulling out the CPU and bringing it to a small computer shop or laptop specialist for them to test it in a confirmed working system would easily prove if it is faulty or not. It only takes them a few minutes to pop it in, chances are they'd do it for free.

[QUOTE=Monomiro;28934185]I think your processor bit the bullet. If you're willing to open it up you could get a replacement.[/QUOTE] You have no idea what 'Bite the bullet' means.

[QUOTE=Dog;28959262]You have no idea what 'Bite the bullet' means.[/QUOTE] Your point..? Why even post? Are you trying to get banned? I'd expect you to at least have the intelligence to understand what I meant instead of deliberately posting to be a smartass. What the OP described is a glaring sign of a faulty processor.

[QUOTE=Monomiro;28966435]Your point..? Why even post? Are you trying to get banned? I'd expect you to at least have the intelligence to understand what I meant instead of deliberately posting to be a smartass. What the OP described is a glaring sign of a faulty processor.[/QUOTE] Cool down bro. you don't have to blow up at him. yes a dead processor would do that but there are a few others that also cause that and fail more often than the processor. I have never had a processor go on me but plenty of motherboards go on me, but thats just me and why I think that its a mobo problem. you had lots of processors go on you?

I've had a processor survive 3-4 failed motherboards. It's probably the motherboard.

[QUOTE=Monomiro;28934185]I think your processor bit the bullet. If you're willing to open it up you could get a replacement.[/QUOTE] You have no way of knowing this without troubleshooting. [QUOTE=M2k3;28950677]Uh no what are you doing? First off re-seating the RAM doesn't rule out the possibility that the RAM is bad. Second you've come to the conclusion that the processor is faulty as opposed to the GPU or motherboard on the basis of... [I]what?[/I] If anything the motherboard/GPU are more prone to failures in laptops than the CPU itself. Not to mention you posted this - Again this is incorrect. A bad motherboard/onboard GPU wouldn't give a beepcode either. Now I don't know about your years of experience but I know from my years of experience working in retail and government as a systems technician that this kind of problem is almost always a result of hardware failure related to the motherboard/GPU and not the CPU. There's no point in having the OP waste his money on a new CPU when the problem can still be a number of different things.[/QUOTE] This guy is right. There are also alot more parts in a pc then a cpu, gpu, ram and Mobo. My own Acer laptop died due to a broken screen phase inverter. No beepcode or annything, just no post and no image. [QUOTE=Protocol7;28979528]I've had a processor survive 3-4 failed motherboards. It's probably the motherboard.[/QUOTE] Still to little troubleshooting to know. Just because it happened to you doesnt mean it is the same problem elswere.