Apple allegedly deleted songs from users' iPods that were downloaded from rival services
25 replies, posted
[url]http://pitchfork.com/news/57710-apple-allegedly-deleted-songs-from-your-ipod-that-were-downloaded-from-rival-services/[/url]
[quote]A class-action antitrust lawsuit alleges that between 2007 and 2009, Apple intentionally deleted songs purchased through rival services from its users' iPods without informing them, The Wall Street Journal reports. The plaintiffs of the case are seeking $350 million in damages, contending that they were subsequently forced to pay more for Apple's services.
Attorney Patrick Coughlin, speaking in U.S. District Court in Oakland, California, stated that when a user attempted to sync an iPod containing music purchased from a rival service, an error message would be displayed. The user would then be directed to restore factory settings, but when that step was fulfilled, the rival songs would be deleted.
"You guys decided to give them the worst possible experience," Coughlin said. He also said Apple intentionally built its system to avoid telling users that these songs would be deleted.
In response, Apple said the system was built to guard against hackers, and that the non-Apple files were deleted to protect users. In his testimony, Apple security director Augustin Farrugia said users weren't given more information to avoid confusing them. "The system was totally hacked," he said, and the prompt to restore factory settings was meant as a shield against hackers.[/quote]
[QUOTE]In response, Apple said the system was built to guard against hackers, and that the non-Apple files were deleted to protect users. In his testimony, Apple security director Augustin Farrugia said users weren't given more information to avoid confusing them. "The system was totally hacked," he said, and the prompt to restore factory settings was meant as a shield against hackers.[/QUOTE]
That's the phoniest excuse I've heard in a while.
Can't have users using those "non-Apple" files now, can we?
[QUOTE=Durrsly;46637886]That's the phoniest excuse I've heard in a while.[/QUOTE]
sorry that was my little brother on my account
If this is so apple are pretty fucking scummy.
It's like being a very bad loser.
Big fucking wow their service was better, suck it up and make yours better.
That's pretty bullshit that they could just delete files off people's devices without letting them know.
[QUOTE=prinner;46637989]sorry that was my little brother on my account[/QUOTE]
I should have had my PR department deal with this statement
I've noticed that my shitpod had to get a factory reset every time i wanted to synchronize it back then.
It ended up in the trash.
I stopped using iTunes and my iPod a few years ago because a bunch of songs would randomly disappear from my library. Also, iTunes did a poor job of organizing my music and could not play flac files.
So that's what keeps happening to my deep purple and Human Heat
[QUOTE=Durrsly;46637886]That's the phoniest excuse I've heard in a while.[/QUOTE]
[QUOTE]Apple security director Augustin Farrugia said users weren't given more information to avoid confusing them. [/QUOTE]
I can't tell if I'm living in a satire or real life.
unsurprising. apple tends to stay in control with underhand methods like these, instead of, you know, being good
This is the kind of stuff i was trying to avoid when i bought a Zune HD back then, and you know it was so much better it's amazing. Build quality, UI, etc. Shame it died because it wasn't steve jobs. Marketing is OP we need a patch this is ridiculous.
Watch apple win the lawsuit anyway because they've got money.
[QUOTE=archangel125;46639849]Watch apple win the lawsuit anyway because they've got money.[/QUOTE]But what matters is that they look bad as people spread word of this.
[QUOTE=RoboChimp2;46639887]But what matters is that they look bad as people spread word of this.[/QUOTE]
you really think any apple consumers are going to care?
[QUOTE=.Lain;46639990]you really think any apple consumers are going to care?[/QUOTE]In the end all the things they've done add up. May be not to ignorant fan boys though.
i think you should wait until there is a final hearing before making accusations
[editline]4th December 2014[/editline]
it's not like most consumers care about legal shit like this. to the huge majority of people, how good the product service is, is all that matters
I've read a couple of articles about this that are leaving details out, specifically that the other stores were using a reverse engineered implementation of the iTunes DRM scheme as a way to get their music onto iPods (Because they wouldn't sell it without DRM, and Apple didn't want to use PlaysForSure) DRM free music has always worked, it's not like they locked it down to iTunes purchased music only.
I've read conflicting reports of how exactly the music gets deleted, some articles say it was specifically the fake DRM songs that got deleted, others say it was a factory reset that wiped the entire iPod, iTMS music and non iTMS music equally got wiped.
[QUOTE=TheDecryptor;46640313]I've read a couple of articles about this that are leaving details out, specifically that the other stores were using a reverse engineered implementation of the iTunes DRM scheme as a way to get their music onto iPods (Because they wouldn't sell it without DRM, and Apple didn't want to use PlaysForSure) DRM free music has always worked, it's not like they locked it down to iTunes purchased music only.
I've read conflicting reports of how exactly the music gets deleted, some articles say it was specifically the fake DRM songs that got deleted, others say it was a factory reset that wiped the entire iPod, iTMS music and non iTMS music equally got wiped.[/QUOTE]
Most of the reporting about this has been very inaccurate, and most of the people commenting here are just jumping on the bandwagon instead of doing any sort of critical thinking. Like you said, this has nothing to do with other stores' music files, it has to do with DRM.
[quote]
From Daringfireball:
Apple:
Only ever supported one DRM format: FairPlay. They never licensed FairPlay to other device makers or music stores, and never supported any other DRM format in iTunes or on iPods.
Always supported non-DRM music — in MP3 and AAC formats — on both iTunes and iPods.
Included DRM on iTunes Music Store tracks at the insistence of the record labels. As famously made clear in Steve Jobs’s “Thoughts on Music” open letter in 2007, Apple wanted to sell DRM-free music tracks, and, once the record labels allowed them to, they did just that.
The thing with Real Networks is that they backwards-engineered FairPlay in 2004, and Apple responded by closing the loopholes Real exploited. If Real had sold DRM-free MP3 files, Apple wouldn't have done anything. Amazon’s music store has always sold music in plain no-DRM MP3 format, and those files have always worked perfectly with iTunes and iPods.[/quote]
[editline]5th December 2014[/editline]
Like sorry but this lawsuit is going to fail because it has no basis. There's no monopoly here, because the iPod was not and is not the only MP3 player, and Apple isn't required to support other DRM schemes. They're also completely legally allowed to stop other companies from reverse engineering their DRM scheme, and the consequence of that is that the files were prevented from working with iPods. None of this even would have been an issue if:
A. Real Networks had sold DRM-free music, or
B. If the record industry didn't impose this DRM bullshit in the first place.
Honestly this is stupid, but they could've handled this better.
Apple II plus was the best product they made. Apple is the first letter of the alphabet. 2 + 1 = 3. Triangles have 3 sides, illuminati has 3 sides, illuminati wiped your ipod confirmed.
also this was like 5 years ago lol
I never noticed it.
Then again, I'm running a fourth gen iPod and iTunes 10.6.1.
[QUOTE=Cornish;46640605]Honestly this is stupid, but they could've handled this better.
Apple II plus was the best product they made. [/QUOTE]
You could of left it at that and I would completely agree with you.
Always amazed me how a hippie could found such an authoritarian company.
[QUOTE=Propman;46645945]Always amazed me how a hippie could found such an authoritarian company.[/QUOTE]
Blame Ronald Wayne and Mike Markkula for listening to Steve.
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