New laptop says I need an IP adress to connect internet. Halp?
4 replies, posted
This is my niece tiffany's problem. Its asking her for an IP adress, and shes calling me like I know what the fuck I'm doing. Any ideas?
Tell her to open command prompt. Type:
ipconfig
Then press enter.
Yeah I ran her through that but she didn't get anything for some reason.
Type:
ipconfig /release
Then:
ipconfig /renew
In the command console. If nothing happens, then there's something wrong with the Ethernet adapter. She could have some sort of virus, which wouldn't be unlikely.
Or she's just doing it wrong. I find when helping someone without being there they often do things wrong even if I explain it step by step.
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