• Hard drive faliure?
    1 replies, posted
Just the other day my Dad was using Norton Ghost 12.0 to copy his hard drive over to his spare hard drive just in case something happened. Always good to have a fresh backup. Well after it finished and it was completed successfully, he decided to browse the web. He went to a few sites and then his computer just shut down and auto-restarted itself. It wasn't a power issue as we have battery backups that cut on when the power goes off. So his computer restarts, almost gets to the Windows XP loading screen with the bad across the bottom, and it just gets to a black screen with a flashing cursor. (By Cursor I mean like the typing one that flashes constantly) It sits there and will not get past that. So no big deal right? We just got a successful backup, we should just be able to unplug the C drive and plug in the backup. That works fine, loads windows fine, doesn't get stuck on any flashing cursor screen or anything (So that rules out the possibility of a Virus, otherwise the second drive would be having the same problem as we just copied it over.) and seems to work fine, until it gets to the blue screen just before the WELCOME screen and then your desktop. The screen that normally only lasts a second. The one right before this one: [IMG]http://gallery.techarena.in/data/519/Windows-XP-welcome-screen.gif[/IMG] It just gets stuck there. It will not move past that screen and go to the welcome screen or the desktop. (Note this is on the backup drive, not C.) We've tried everything we can think of. Starting from the Windows CD all kinds of shit, and yet neither of the drives will work. Any help from anyone? This is quite an urgent issue,as my father runs a business on his computer, and needs his working quite badly. TL;DR: Hard Drive quit working, Backup freezes right before welcome screen. Feel free to ask more questions if I didn't cover something in here I should have.
Have you tried testing the HDs on other computers? It might be something with the computer you were using that was causing the problem. You've tried to format and reinstall? And you say that a virus is ruled out; well something must have caused Windows to shut down. It may be down to a single significant file. If you've not, test them on another computer.
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