The last week was to be my Disney vacation. I paid for a month of T-Mobile's data plan so that I could monitor FileSmelt on the road, swam a bit at Daytona beach, and got incredibly sunburned. When I returned my car, I checked the cell to make sure that FileSmelt was doing okay.
Account Suspended: Abuse / Spam.
At the time, FileSmelt's primary server was a VPS (oooh... foreshadowing!) and as a result its ability to continue running was at the whim of the provider. After 2 days of arguing, they finally brought the VPS back up, which I promptly migrated to Fanatical VPS to prevent this from happening again.
Everything was running smoothly, and the migration had seemed to go on with almost no hitch or downtime. Two days later in the middle of the night, my phone goes off with its "Hey! Link! Listen!" notification sound, telling me that my shiny new VPS was down. After days of troubleshooting the unstable up-and-down FileSmelt and being shot down and unhelped by Fanatical VPS. who originally claimed it was my fault and has since learned that their node was faulty, I made the difficult decision to move back to the previous host. Hopefully that would save my vacation.
This all went smoothly for a few days and I got to actually enjoy Disney with my family; until this morning, that is. I wake up to the familiar sound of FileSmelt crashing at 5 AM and boot the server, then fall back asleep. Later, at say, 10 AM, it goes down and is unable the boot. I open a ticket with my previous host, they eventually get it back up, then within minutes re-suspend the account. It's still suspended.
As some of you may know, FileSmelt has a dedicated server for long-term file storage. It's a 3 GHz Pentium 4, 1 GiB of RAM machine with lots of hard drives and a 100 Mbit connection. Virtually never goes down. The hardware isn't much, but I migrated FileSmelt to it in its entirety a few hours ago and it seems to be working okay so far. Here's to a stable FileSmelt from here on out.
I intend to begin renting more server(s) from Hetzner, Wholesale Internet and/or other datacenters to expand infrastructure as profits are increasing and redundancy and disk space are becoming tight commodities with the growing traffic and adoption by citizens of the Middle East (!).
[B]
tl;dr Server blows up. Replacement server blows up. Third time should hopefully and will most likely be a charm. Sorry for the downtime.[/B]
thx for the update
[editline]05:23PM[/editline]
appreciate it
So [i]that's[/i] why all my images keep breaking.
Thanks for the info man
Yeah, some of the data is currently being held hostage by the locked VPS', but as soon as I can regain access I will move the data over to the dedicated server and it will be accessible again. The vast majority of the data is already on the server.
The host is Wholesale Internet in Kansas city, who replies to my emails within 5 minutes even on Sundays in the middle of the night, and is willing to help with virtually anything, so it should be fine now. They even will go out and buy hardware and install it for me within an hour if I ask them to with no additional charge.
Is this like photobucket for porn and shit then?
[QUOTE=Antijr;23810765]The host is Wholesale Internet in Kansas city, who replies to my emails within 5 minutes even on Sundays in the middle of the night, and is willing to help with virtually anything, so it should be fine now. They even will go out and buy hardware and install it for me within an hour if I ask them to with no additional charge.[/QUOTE]
That sounds like pretty kickass customer service
I wish other companies would do that, like if a pizza kitchen popped to Tesco to buy me some napkins on the way to my house to deliver a pizza
[QUOTE=Ali Legend;23810909]Is this like photobucket for porn and shit then?[/QUOTE]
Considering the sheer amount of referrals that seem to come from OIFY, I would say that is one of its purposes, yes.
Sweet! I love Filesmelt, for hosting images from those no-host sites
P.S. Rated hearts
@Fanatical VPS comments, we firstly believed it was an issue with your VPS, simply because the host node wasn't down at the times you stated. It turns out the downtime was 'scattered' amongst IP's rather than a 'set' times as it were. We did our best we could at the time.
Anyway, it's all fixed now.
[QUOTE=Fizzadar;23812931]@Fanatical VPS comments, we firstly believed it was an issue with your VPS, simply because the host node wasn't down at the times you stated. It turns out the downtime was 'scattered' amongst IP's rather than a 'set' times as it were. We did our best we could at the time.
Anyway, it's all fixed now.[/QUOTE]
Understood, and I may distribute load with the VPS sometime. Right now, just want to stick with dedicated servers. Both Fanatical and my previous host used SolusVM and OpenVZ which would go down at random intervals for seemingly no reason, so I am kind of turned off to them at the moment. I will keep the VPS and trial it privately for now until I am ready to put it back into the loop.
The support from you guys was much better than from my previous host, though. They take at LEAST a day to respond, and suspend at the drop of a hat. Terrible.
What was the problem, by the way?
i love filesmelt
[QUOTE=Antijr;23810999]Considering the sheer amount of referrals that seem to come from OIFY, I would say that is one of its purposes, yes.[/QUOTE]
heh
Filesmelt is great. Ain't that good for big files but for pics/music/ and small files it is kick ass.
I love filesmelt. I use it all the time. Thanks!
[QUOTE=>VLN<;23814318]Filesmelt is great. Ain't that good for big files but for pics/music/ and small files it is kick ass.[/QUOTE]
[QUOTE=Tahrok;23814587]I love filesmelt. I use it all the time. Thanks![/QUOTE]
Thanks, guys.
Always nice for you to post updates like this here, I always use filesmelt as my first image host.
I loved Filesmelt, but you kinda lost me while the server was going up and down a couple months ago. I use OOFT now. I love Facepunch Image uploaders.
Get good cloud hosting. If a single node goes down, filesmelt won't.
I stopped using filesmelt recently because of the lack of a file manager, which I get on d2k5.com
I love filesmelt. Although I miss the old theme more :sigh:
[QUOTE=CoolCorky;23810966]That sounds like pretty kickass customer service
I wish other companies would do that, like if a pizza kitchen popped to Tesco to buy me some napkins on the way to my house to deliver a pizza[/QUOTE]
If you're a good tipper, often the pizza guy will skip other pizzas and put yours in earlier. I've been tipping pretty well lately (15-20%) and I've noticed my pizzas have gone from taking 45 minutes to like... 10 minutes to get here.
:smug:
[QUOTE=codenamecueball;23825764]Get good cloud hosting. If a single node goes down, filesmelt won't.[/QUOTE]
I'd love to do this, but it costs way way more than FileSmelt brings in.
So is this file lost forever
[url]http://filesmelt.com/dl/dealwithit12.gif[/url]
[QUOTE=Antijr;23828585]I'd love to do this, but it costs way way more than FileSmelt brings in.[/QUOTE]
Ah. Ask Facepunch "do you want filesmelt to go down again?" and when they say "no" say "my paypal address is XXX"
[QUOTE=backfoggen;23828613]So is this file lost forever
[URL]http://filesmelt.com/dl/dealwithit12.gif[/URL][/QUOTE]
No, once my old host finally stops holding the data hostage and I can get access to the ~12 hours worth of files I will push them on over to the dedicated one and all will be well.
[QUOTE=codenamecueball;23828620]Ah. Ask Facepunch "do you want filesmelt to go down again?" and when they say "no" say "my paypal address is XXX"[/QUOTE]
I'd hate to beg for money... Last month ads brought in about $116. I've been making some progress on a FileSmelt premium service that uses Amazon S3 for storage, but between schoolwork, another significant programming project, and making sure everything runs smoothly, I haven't had much time left. If I'm lucky, I might have a chance to get some help from an ex-VMWare employee in the near future.
You're the best man!
guess its time to use [url=http://www.nooooooooooooooo.com/]this[/url]
How does Filesmelt generate any income anyway?
[QUOTE=Killuah;23829141]How does Filesmelt generate any income anyway?[/QUOTE]
Whenever you download a file that isn't .jpg, .gif, .png, .bmp, .swf, etc (files that are generally hotlinked), a splash page appears showing the FileSmelt logo, an ad, and a link to download the file. It then sets a cookie to make sure it doesn't display again within the next 30 minutes.
If someone clicks that ad, or the ad displayed on all of the primary FileSmelt pages, I make money. Most of it comes from the splash page.
I wouldn't imagine many people clicking it... Also I feel bad for using Adblock now.
[QUOTE=Killuah;23829406]I wouldn't imagine many people clicking it... Also I feel bad for using Adblock now.[/QUOTE]
This one of the primary reasons I don't use ad blockers, I want to support smaller and useful sites such as FS.
Sorry, you need to Log In to post a reply to this thread.