• Twitter CEO Admits 'We Suck at Dealing With Abuse'
    24 replies, posted
[b]Twitter boss admits firm is failing victims of trolling[/b] Source: [url=http://www.bbc.com/news/technology-31146659?ocid=socialflow_twitter]BBC[/url] _______________ [quote][img]http://i.imgur.com/ZQlBN5W.gif[/img] [i]Trolling, or cyberbullying, on social networks appears to be a growing problem[/i] [b]Twitter's chief executive Dick Costolo has admitted that the company "sucks" when it comes to dealing with abuse and trolling on the service.[/b] In a memo to staff, leaked to tech news website the Verge, he said that bullying behaviour on the network was driving users away. He promised tougher action to deal with abusers. A series of high-profile users have quit Twitter in recent months, citing online abuse. In his memo to staff, Mr Costolo wrote: "We suck at dealing with abuse and trolls on the platform and we've sucked at it for years. "It's no secret that the rest of the world talks about it every day. We lose core user after core user by not addressing simple trolling issues that they face every day." His words echo a December blog post in which the company admitted that it "was nowhere near being done making changes in this area". It promises that, in coming months, it will bring in further user controls and improvements in the way users can report abusive accounts. [b]Abuse victims[/b] [img]http://i.imgur.com/A3AHhLW.jpg[/img] [i]Isabella Sorley was charged with Twitter abuse, following an online attack of campaigner Caroline Criado-Perez[/i] The debate over so-called internet trolls - people who use social media accounts to abuse others - has been attracting headlines for several years now. The daughter of actor Robin Williams signed off Twitter following taunts about her father's suicide. Screenwriter Jane Goldman deleted her account following abuse of her family. And Sara Payne, whose daughter Sarah was abducted and murdered in 2000, said she was leaving the social media network after years of online harassment. But increasingly victims of trolling are confronting their bullies. When a troll targeted US journalist Lindy West, setting up an account in her dead father's name, she wrote about it. After describing some of the abuse, she received an email from the troll, apologising for his behaviour. And Isabella Sorley, who was jailed after posting abusive messages on Twitter about feminist campaigner Caroline Criado-Perez, has been attempting to make amends, appearing in media interviews condemning her own words and urging other young people not to follow in her footsteps. Twitter's confession about how it deals with online abuse comes ahead of rumours that it is about to strike a deal with Google to make its 140-character updates more searchable on Google. The deal may be confirmed when the firm releases its financial results for 2014, expected on 5 February.[/quote] Yeah well, they also suck at restricting porn. Depending on who you follow, or what lists you find... you can find plenty of nasty stuff.
The first step to fixing a problem is admitting you have one in the first place, so good on them I suppose. At least they're putting together a plan of action to deal with it.
They made fun of Zelda Williams for her dad's suicide? Who the hell would do that?
[QUOTE=mcgrath618;47079799]They made fun of Zelda Williams for her dad's suicide? Who the hell would do that?[/QUOTE] Man, I know it sounds cliche, but are you [I]that [/I]new to the internet?
[QUOTE=Pretiacruento;47079612]Yeah well, they also suck at restricting porn. Depending on who you follow, or what lists you find... you can find plenty of nasty stuff.[/QUOTE] Yeah, I was randomly followed by a local legal review site's twitter feed and - out of curiosity - I looked to see who else they decided to add. I found out that twitter was also a networking system for local escort services.
[QUOTE=Major_Vice;47079888]Yeah, I was randomly followed by a local legal review site's twitter feed and - out of curiosity - I looked to see who else they decided to add. I found out that twitter was also a networking system for local escort services.[/QUOTE] One thing that pisses me off is that the "turn off retweets" feature doesn't really work on my end, I dunno what it is. At some point I was flooded with some followers constantly retweeting soft porn (other than that, they seem alright people to follow) and I wanted to clean up my tl, it didn't really work. Had to do it via Tweetdeck. WTF, Twitter. [editline]5th February 2015[/editline] Yup, plenty of camgirls and escorts in Twitter. Just follow a few hashtags in particular and you're in. :v: [editline]5th February 2015[/editline] [QUOTE=mcgrath618;47079799]They made fun of Zelda Williams for her dad's suicide? Who the hell would do that?[/QUOTE] Trolls don't really need much of an excuse to harrass people on the internet these days.
Add a reporting system and hire a couple dozen people like Craptastic and Postal to moderate via bans. In a week, Twitter would be as clean as a whistle. There isn't really any more effective way to do this as auto-bans can be exploited and dodged.
[QUOTE=Sam Za Nemesis;47081231]gl doing that with 300 million active users[/QUOTE] They can train in fast threads
Still do not get why people are offended over things said on the internet. Who the fuck cares what some random person has to say just laugh at them and tell them their going die anyways. Which is why getting offended is the dumbest thing ever. You will die and it will mean nothing at all in the end. Go team meaningless.
I think that accounts that nonstop harass users should be dealt with, but I don't think I like the idea of rules prohibiting "trolling". I don't think the internet should be treated like a schoolyard where saying naughty words or hurting someone's feelings is a punishable offense. I think the freedom to say what you want to say regardless of how painful it is to the receiving end is one of the best things about the internet. [QUOTE=DELL;47082206]Still do not get why people are offended over things said on the internet. Who the fuck cares what some random person has to say just laugh at them and tell them their going die anyways. Which is why getting offended is the dumbest thing ever. You will die and it will mean nothing at all in the end. Go team meaningless.[/QUOTE] They are all going through the newfag stages of the internet. People say what they want to say with the freedom to not worry about how offensive it is to the person or people who will see that message. People like you and me have learned the important skill of taking people's words with a grain of salt and learning to recognize bullshit when we see it.
Trolling will never totally be stopped without some insane amounts of control and censorship, at least on communities as large and diffused as twitter. At this point it's probably better to teach people how to ignore these attempts. We can't change what other people think or say, but we can change how we react.
Twitter seems to be a hard place to moderate to begin with.
[QUOTE=Sally;47082456]Twitter seems to be a hard place to moderate to begin with.[/QUOTE] Yeah, when researchers are using your service in studies to find out how [URL="http://users.humboldt.edu/mstephens/hate/hate_map.html"]bigoted people are by region using geotagged hate speech[/URL], it's going to be a tough cleanup.
[QUOTE=DELL;47082206]Still do not get why people are offended over things said on the internet. Who the fuck cares what some random person has to say just laugh at them and tell them their going die anyways. Which is why getting offended is the dumbest thing ever. You will die and it will mean nothing at all in the end. Go team meaningless.[/QUOTE] i dunno dude, random throwaway twitter accounts have sent me and my friends death threats, personal info they've dug up, and harssment, but twitter flat out refused to ban them because they "~weren't violating rules~". that's kind of a big fucking deal.
[QUOTE=DELL;47082206]Still do not get why people are offended over things said on the internet. Who the fuck cares what some random person has to say just laugh at them and tell them their going die anyways. Which is why getting offended is the dumbest thing ever. You will die and it will mean nothing at all in the end. Go team meaningless.[/QUOTE] Because some people are more sensitive than others. People should be punished for harassing other people, even if you can handle it.
I wonder what this means for Parkourdude91
[QUOTE=john_pelphre;47082619]Because some people are more sensitive than others. People should be punished for harassing other people, even if you can handle it.[/QUOTE] And if anything, claiming people are "too sensitive" in this case is the most obvious case of victim blaming if I ever saw one. Let's not make it easy for internet shitheads to do their thing, even when understanding it won't make them disappear completely.
[QUOTE=Major_Vice;47082494]Yeah, when researchers are using your service in studies to find out how [URL="http://users.humboldt.edu/mstephens/hate/hate_map.html"]bigoted people are by region using geotagged hate speech[/URL], it's going to be a tough cleanup.[/QUOTE] That fucking map is so horrifically stupid, you zoom in and suddenly all the data drops dramatically to little wisps.
[QUOTE=Mastermind of42;47081207]Add a reporting system and hire a couple dozen people like Craptastic and Postal to moderate via bans. In a week, Twitter would be as clean as a whistle. There isn't really any more effective way to do this as auto-bans can be exploited and dodged.[/QUOTE] is this a legitimate suggestion or are you brown nosing right now? seriously i want to know
[QUOTE=Pretiacruento;47079612]Yeah well, they also suck at restricting porn. Depending on who you follow, or what lists you find... you can find plenty of nasty stuff.[/QUOTE] All you need to know is a pornstar with a Twitter page. A good example is Molly Jane. Google "Molly Jane Twitter," click the first link, click "Photos and Videos" and there's a bunch of porn right there. Like you'd think they'd be able to enforce this shit.
Are we talking actual abuse, or the SJW definition of abuse (having opinions that don't fit their agenda, saying things they don't like, shooting down their arguments, being male/other 'privileged' group)? Because yeah, the actual abuse and flagrant disregard for the rules is out of control. Shit like Twitter and Facebook really disproves the entire 'Normal Person + Internet + Anonymity = Fucktard' theory, people are shitheads even when their real name is attached to their user account.
[QUOTE=Kuro.;47083611]Are we talking actual abuse, or the SJW definition of abuse (having opinions that don't fit their agenda, saying things they don't like, shooting down their arguments, being male/other 'privileged' group)? Because yeah, the actual abuse and flagrant disregard for the rules is out of control. Shit like Twitter and Facebook really disproves the entire 'Normal Person + Internet + Anonymity = Fucktard' theory, people are shitheads even when their real name is attached to their user account.[/QUOTE] People are assholes in any situation where their target can't punch them.
[QUOTE=Rents;47086613]People are assholes in any situation where their target can't punch them.[/QUOTE] We just need a device that lets people punch eachother over the internet. That will fix everything.
They should take some ideas from TB. [url]http://blueplz.blogspot.com/2014/11/practical-ways-to-reduce-online.html[/url] It's impossible to manage and filter out abuse of when there are millions of users,you're better off giving your users the means of removing abuse from their feeds rather than removing it yourself
Sorry, you need to Log In to post a reply to this thread.