• Woman Gets Profane E-Mail From Theater Co.'s VP
    14 replies, posted
[release] When a Minnesota woman complained about her experience at a movie theater in St. Croix Falls, Wis., the response she got stunned her. An e-mail from the vice president of the company that owns the theater started with an expletive and didn't let up. Sarah Kohl-Leif and her husband had problems from the start of their night. The theater only accepts cash or checks, no debit or credit cards, and the ATM in the lobby was out of cash. Her friend Kathy Garrison and her husband lent them the money to get in. "Five minutes into it, a staff member came in and announced that there were eight people that were not supposed to be in that movie," said Kohl-Leif. Kohl Leif says for close to 20 minutes, theater staff used flashlights to check ticket stubs. She was so upset she wrote an e-mail to the company that owns the theater, Evergreen Entertainment. "Explaining the situation with the ATM not working, not accepting check cards," said Kohl-Leif. "I also mentioned the interruptions in the movie." She ended the e-mail saying she planned to take her business elsewhere, to a theater in White Bear Lake. Thirty minutes later, she got a response from the company's vice president, Steven Payne. "Sarah, drive to White Bear Lake and also go *&*% yourself," Kohl-Leif read from the e-mail. "This e-mail is an absolute joke. We don't care to have a customer like you," she continued. Eighteen hours later, another response from Payne. Payne wrote "I sincerely apologize for my inappropriate response to your e-mail yesterday. As vice president I should never have reacted that way, no matter how I felt about your e-mail." "I think it's not sincere. I think his first response shows more of his personality than his PR response," said Kohl-Leif. Kohl Leif said she wants Payne fired. Payne didn't want to talk to WCCO Reporter Reg Chapman Monday. When Chapman went to the theater, the manager asked him to leave.[/release] Source: [url]http://wcco.com/local/theater.e.mail.2.1512386.html[/url] [img]http://img521.imageshack.us/img521/3917/schmollenu.jpg[/img]
[quote]Payne wrote "I sincerely apologize for my inappropriate response to your e-mail yesterday. As vice president I should never have reacted that way, no matter how I felt about your e-mail." [/quote] Mind telling us why you wrote that email in the first place then?
I like how he worded his apology. It basically says he still thinks she should go fuck herself but he is sorry that he wrote it in that email.
[QUOTE=dutchah;20379017]Mind telling us why you wrote that email in the first place then?[/QUOTE] Everyone has bad days from time to time, maybe he was just caught at a bad moment? Of course he shouldn't have sent it, but sometimes you just need to let off some steam.
[b][I]PAYNE[/I][/b]? [img_thumb]http://britishgaijin.files.wordpress.com/2008/11/max_payne3_rumor.jpg[/img_thumb] No wonder he's so mad. After all, they did kill his wife and baby.
[QUOTE=Johnnsen;20378993] [IMG]http://img521.imageshack.us/img521/3917/schmollenu.jpg[/IMG][/QUOTE] Seriously stop postin pics of kids becose it makes me puke.
What a crappy theater. I wouldn't go there again either. I don't even bother carrying cash anymore either. Plastic only.
Deal with it
I'd be really pissed off if I was her aswell. VP of the company is a massive asshat.
She's told him she won't be going to his cinema anymore, he's told her he didn't want her there anyway, I don't see the problem.
VP was probably drunk when he sent the e-mail.
They seriously stop the movie to check ticket stubs? Over here they just look at everybody and if you seem nervous or too young if it's rated R they come over to you.
[QUOTE=Johnnsen;20378993] [B] St. Croix Falls[/B][/QUOTE] :smug: Anyway, I really hope that bitch gets fired.
It was probably a drunken mistake. He shouldn't lose his job over it.
They actually bother to send the goon squad in with flashlights to check ticket stubs? WTF?
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