This may be unrelated but the other day I started Steam and my computer crashed and rebooted (assuming BSoD but I was looking away at the moment), but it worked fine after the reboot.
Last night however I decided to download some music and while copying to my phone the HDD suddenly disappeared out of "Computer" and required me to restart to get it back. This has happened before and I'm not sure why. I decided to run some tests to see if anything was wrong, this is all I've come up with and I'd like some help analyzing the information.
My Specs:
Phenom II x4 955 BE OC'd @ 3.8GHz
4x2 GB of RAM
Asus GTX 660
Hitachi GST Deskstar 7K160 (160GB)
Seagate Barracuda 7200.11 ST31500341AS (1500GB) *This one is the one having issues*
I'd like to keep apart that fact that both those company's (or at least Seagate :v:) are not necessarily known for good HDD's.
(can't post write test because of my partition or something)
Read:
[t]http://puu.sh/7wMvc/982a0ab52a.png[/t]
Health:
[t]http://puu.sh/7wMB9/3dd890ae49.png[/t]
Error Scan:
[t]http://puu.sh/7wNOu/98fb1350d3.png[/t]
Extra's:
[t]http://puu.sh/7wO7j/d112bf89ed.png[/t]
Seagate is actually top notch. Doing better than WD in desktop drives. Hitachi on the other end is not very good. Try Seatools. It's a program you have to boot to. It may come up with something.
[QUOTE=Levelog;44248790]Seagate is actually top notch. Doing better than WD in desktop drives. Hitachi on the other end is not very good. Try Seatools. It's a program you have to boot to. It may come up with something.[/QUOTE]
I couldn't get the bootable version of Seatools to work, but I got Seatools for Windows to work and ran every test; they all passed.
You probably weren't switching from AHCI to IDE in the bios. It almost looks like it has some power or mechanical problem. Perhaps something with the motor. I'd suggest to get it backed up.
[QUOTE=Levelog;44249347]You probably weren't switching from AHCI to IDE in the bios. It almost looks like it has some power or mechanical problem. Perhaps something with the motor. I'd suggest to get it backed up.[/QUOTE]
I backed everything up the other day in case of something. Thanks for your analysis, though.
Going bump this since I still don't have a solid answer on how the health of the drive looks from those stats.
"Reallocated Sector Count" are sectors which the drive has trouble reading, so it remaps the data from those sectors to spare sectors on the end of the platters. You can usually determine where the reallocated sectors are by looking at the performance chart, there will be a sudden dip in read speed since the heads have to fly to the end of the platter to pick up the reallocated sector and fly back to where it was before.
While it says the threshold is 36, you can generally go up to 100 remapped sectors before you need to start worrying.
"Spin Retry Count" is a bit more worrying. It means for whatever reason, the drive had to try more than once to start the platters spinning. It could mean there's a problem with the motor, control circuitry or the power supply in the computer.
I'd recommend checking your power supply to make sure it isn't failing and can supply enough amperage to the drive (ie. it isn't overloaded.) I'd also check the power connector to the drive to make sure it's on properly.
"Interface CRC Error Count" usually means there's a problem with the data cables going to the drive. Either the cable is bad, coming loose or the connector pins on each end are oxidized and causing communication issues.
[QUOTE=GiGaBiTe;44393191]"Reallocated Sector Count" are sectors which the drive has trouble reading, so it remaps the data from those sectors to spare sectors on the end of the platters. You can usually determine where the reallocated sectors are by looking at the performance chart, there will be a sudden dip in read speed since the heads have to fly to the end of the platter to pick up the reallocated sector and fly back to where it was before.
While it says the threshold is 36, you can generally go up to 100 remapped sectors before you need to start worrying.
"Spin Retry Count" is a bit more worrying. It means for whatever reason, the drive had to try more than once to start the platters spinning. It could mean there's a problem with the motor, control circuitry or the power supply in the computer.
I'd recommend checking your power supply to make sure it isn't failing and can supply enough amperage to the drive (ie. it isn't overloaded.) I'd also check the power connector to the drive to make sure it's on properly.
"Interface CRC Error Count" usually means there's a problem with the data cables going to the drive. Either the cable is bad, coming loose or the connector pins on each end are oxidized and causing communication issues.[/QUOTE]
Thanks for the solid information!
As for my power supply, it's pretty new (just this past Christmas), Corsair 650TX (650w), so I don't think it'd be that considering Corsair is pretty well known for solid PSU's as far as I know. I could order some new SATA cable's, but I think that since you say the "Spin Retry Count" is worrying, that'd be my main focus.
I think I can mark this as solved now, however. Thanks again! :smile:
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