My sister gave me her notebook to fix her virus problem BUT this is the worst case of virus i've ever seen on a computer. Apparently, she downloaded something called 'Windows system defender' (yeah i know, sometimes i wonder who falls for this stuff and then i see my sister and mother... ). This virus has disabled EVERYTHING on her windows, and i when i say everything i mean absolutely everything, no task manager, no internet, can't run any .exe applications and all of the themes except windows classic theme are gone. Heck, you can't even copy/paste a simple file. I tired installing AVG, spybot search & destroy, HijackThis, Microsoft Security Essentials but install process failed for all of them. I was able to install avast and Malwarebytes Anti-Malware (which was suggested for this particular virus) but i couldn't run any of them because apparently i don't have the permission to run them, i also tried changing the account type to administrator (her account is supposed to be the administrator since it's the only account on her computer) but the page for account types in control panel is empty and by empty mean, it's really empty, it's just white, there's nothing there. I tried manually removing its start up process and reg keys, i was able to remove its start up process but i'm also locked out of regedit window!! Also i have tried booting up in safe mode but i can't even boot up in safe mode!!! I know, that's a bad sign, it means that the virus has messed up essential windows components. So i was thinking of a clean format/install but it's a netbook which means no dvd drive.
Sorry about the wall of text guys, i'm really out of ideas guys and don't know what else i can do... Any help is appreciated...
She's a woman.
You know what to do.
[highlight](User was banned for this post ("Troll" - Lithifold))[/highlight]
[QUOTE=EpicPokingStick;18348902]She's a woman.
You know what to do.[/QUOTE]
What a splendid post. Will read again.
At this point it is best to nuke the drive and reinstall windows, far to much damage has been done by this particular virus, also tell your sister to watch her bank accounts and credit cards to for any expenditures she didn't make, these type of fake anti-virus deals usually try to get you to enter your card info and they start billing your account for random amounts of money, anywhere from a couple cents to a couple hundred dollars. Remember though with a new install of Windows, delete the old partition and make a new one.
Ok, so i'm trying to reinstall windows xp from a flash memory but i keep getting BSOD...!!
Reasons why because your BIOS isn't set up to read from it.
Change First boot to USB VIA Cmos.
[QUOTE=~Kiwi~;18370677]Reasons why because your BIOS isn't set up to read from it.
Change First boot to USB VIA Cmos.[/QUOTE]
I've actually done that. When I try to format the HDD, i get BSOD.
Then I'm clueless now.
Post the laptop manufacturer and model name/number.
I doubt the BSOD in the installation has anything to do with the virus, as there isn't anything a virus can do to physically damage the disk, a blue screen in the install proccess is most likely caused by driver issues, not a virus, the disk loads generic drivers for the essential components, some new hardware isn't compatible with the generic ones Windows XP has for installing.
Best option is slipstreaming Service Pack 3 to the Windows XP install disk.
[url]http://lifehacker.com/386526/slipstream-service-pack-3-into-your-windows-xp-installation-cd[/url]
You'll need to do this on a functional computer.
It's a 10" acer aspire one and that might be it because my windows xp dvd is sp2.
Ahhh, a netbook. Yep, thats probably it, it has SATA SSD.
When you're done slipstreaming SP3, follow this article to slipstream the extra drivers as well:
[url]http://www.msfn.org/board/integration-intels-sata-ahci-and-raid-drivers-t107504.html[/url]
Boot it in safemode and run malwarebytes.
[QUOTE=GetOutOfBox;18378487]Ahhh, a netbook. Yep, thats probably it, it has SATA SSD.
When you're done slipstreaming SP3, follow this article to slipstream the extra drivers as well:
[url]http://www.msfn.org/board/integration-intels-sata-ahci-and-raid-drivers-t107504.html[/url][/QUOTE]
Thanks man, appreciate it. I'll try it tomorrow.
[QUOTE=McSanchez;18378522]Boot it in safemode and run malwarebytes.[/QUOTE]
Did you even read the first post? I CANNOT boot in safemode or run any .exe files.
Kill the process in task manager. While it's dead, search for it's exe and delete it. Afterwards, run combofix and get that shit out of there.
[QUOTE=Diet Kane;18380829]Kill the process in task manager. While it's dead, search for it's exe and delete it. Afterwards, run combofix and get that shit out of there.[/QUOTE]
Wow, read the op before posting. I cannot open the task manager, i cannot run any .exe files, i cannot boot into safemode, i cannot even copy/paste a file, the start button is gone, i cannot delete anything, etc.
Install linux.
[QUOTE=RichardNixon;18383121]Install linux.[/QUOTE]
Way to troll.
[QUOTE=:smug:;18383138]Way to troll.[/QUOTE]
It's what I'd do.
[QUOTE=Bloodypalace;18381532]Wow, read the op before posting. I cannot open the task manager, i cannot run any .exe files, i cannot boot into safemode, i cannot even copy/paste a file, the start button is gone, i cannot delete anything, etc.[/QUOTE]
You're pretty much fucked then. Try booting into command prompt and reformat your HDD, then reinstall whatever OS you use.
[QUOTE=Diet Kane;18390095]You're pretty much fucked then. Try booting into command prompt and reformat your HDD, then reinstall whatever OS you use.[/QUOTE]
Dude, he just said he was having trouble reinstalling, did you even read the whole thread?
Just use a live CD to make a new partition or to delete the virus... The only way to make things work now is to format .... If all else fail, use ubuntu live cd and boot with it then use the "Install" shortcut on the desktop to install ubuntu on the partition... After that you can just install windows.
[editline]11:14PM[/editline]
Btw : I know he gets BSOD but you wont get a bsod when you try to install ubuntu with ubuntu live cd booted up.
[QUOTE=Zarfa;18390416]Just use a live CD to make a new partition or to delete the virus... The only way to make things work now is to format .... If all else fail, use ubuntu live cd and boot with it then use the "Install" shortcut on the desktop to install ubuntu on the partition... After that you can just install windows.
[editline]11:14PM[/editline]
Btw : I know he gets BSOD but you wont get a bsod when you try to install ubuntu with ubuntu live cd booted up.[/QUOTE]
Ok the problem does not lie with the partition, its the fact that the Windows XP SP2 cd lacks appropriate SATA drivers, causing some computers to BSOD in the middle of installing. Ubuntu won't experience this, because as always, linux is ahead of the game and has had SATA drivers as early as a year after the draft release. But he is looking to install Windows XP, and Ubuntu will not help him in doing so.
[QUOTE=GetOutOfBox;18390504]Ok the problem does not lie with the partition, its the fact that the Windows XP SP2 cd lacks appropriate SATA drivers, causing some computers to BSOD in the middle of installing. Ubuntu won't experience this, because as always, linux is ahead of the game and has had SATA drivers as early as a year after the draft release. But he is looking to install Windows XP, and Ubuntu will not help him in doing so.[/QUOTE]
Oh I see ...
Tip : Use the live cd to save documents and pics you dont want to lose.
[QUOTE=Bloodypalace;18348457]My sister gave me her notebook to fix her virus problem BUT this is the worst case of virus i've ever seen on a computer. Apparently, she downloaded something called 'Windows system defender' (yeah i know, sometimes i wonder who falls for this stuff and then i see my sister and mother... ). This virus has disabled EVERYTHING on her windows, and i when i say everything i mean absolutely everything, no task manager, no internet, can't run any .exe applications and all of the themes except windows classic theme are gone. Heck, you can't even copy/paste a simple file. I tired installing AVG, spybot search & destroy, HijackThis, Microsoft Security Essentials but install process failed for all of them. I was able to install avast and Malwarebytes Anti-Malware (which was suggested for this particular virus) but i couldn't run any of them because apparently i don't have the permission to run them, i also tried changing the account type to administrator (her account is supposed to be the administrator since it's the only account on her computer) but the page for account types in control panel is empty and by empty mean, it's really empty, it's just white, there's nothing there. I tried manually removing its start up process and reg keys, i was able to remove its start up process but i'm also locked out of regedit window!! Also i have tried booting up in safe mode but i can't even boot up in safe mode!!! I know, that's a bad sign, it means that the virus has messed up essential windows components. So i was thinking of a clean format/install but it's a netbook which means no dvd drive.
Sorry about the wall of text guys, i'm really out of ideas guys and don't know what else i can do... Any help is appreciated...[/QUOTE]
Install Ubuntu on her computer via USB flashdrive. Done. Or PCLinuxOS.
Anyhow, keep her on linux and in an account where she can't fuck things up. If she complains, tell her that the reason why you set it that way is because of her computer retardation and that she can't tell a keyboard from a monitor.
[QUOTE=Hunt3r.j2;18390699]Install Ubuntu on her computer via USB flashdrive. Done.[/QUOTE]
Are you serious? Read the entire thread before posting, or you'll look like a troll.
[QUOTE=GetOutOfBox;18390740]Are you serious? Read the entire thread before posting, or you'll look like a troll.[/QUOTE]
Not a troll. PCLinuxOS is relatively easy to use and hard to fuck up. Menus make sense. Unless she tries to act like a 1337 hax0r, which I doubt she will, there's nothing to screw up. Once you configure it and install everything she wants, it's not hard. Virus-makers have bigger fish to catch then linux users, and linux distros are more secure and updated more often to cover security holes.
[QUOTE=Hunt3r.j2;18392048]Not a troll. PCLinuxOS is relatively easy to use and hard to fuck up. Menus make sense. Unless she tries to act like a 1337 hax0r, which I doubt she will, there's nothing to screw up. Once you configure it and install everything she wants, it's not hard. Virus-makers have bigger fish to catch then linux users, and linux distros are more secure and updated more often to cover security holes.[/QUOTE]
For the last time, he wants Windows XP. Sure linux is great, but you can't play half the games windows can play, and sure Wine is great as well, but it's not perfect. I personally use linux as well as windows, but I'm talking from this guys perspective. The point of this thread is he wants to fix a windows PC, not what alternative os should he use. So you are being a troll, and anyways, 2 people posted the same thing before you, so why post at all? Just use the Agree rating.
...When a troll's advice turns out to be the best...
[QUOTE=GetOutOfBox;18392350]For the last time, he wants Windows XP. Sure linux is great, but you can't play half the games windows can play, and sure Wine is great as well, but it's not perfect. I personally use linux as well as windows, but I'm talking from this guys perspective. The point of this thread is he wants to fix a windows PC, not what alternative os should he use. So you are being a troll, and anyways, 2 people posted the same thing before you, so why post at all? Just use the Agree rating.[/QUOTE]
I realize that you can't play as many games as you can on Windows, but it seems like the person to be using this computer won't be doing so. It's a netbook.
And for the last time, this isn't a troll.
Ok, whatever, but the thing still remains, the guy wants to repair a windows xp computer, he doesn't want linux or else he would have said so. Sure, linux is far superior to Windows in almost every way, but the fact remains, he's not asking for a seperate linux os.
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