Hi,
As of late [B]a frustratingly confusing problem[/B] has popped up on my father's computer. Of course, he and technology go together like water and oil so he asks ME for help with his computer woes. Unfortunately, I'm not really tech-savy myself and when it comes to stuff on the computer I can only give bare basic advice and theories for potential solutions, using my own experience on my own computer to solve the problem.
Well, recently[B] Adobe (specifically in this case Adobe photoshop) has some how been associated with ALL executables[/B]. You start up internet explorer, Adobe starts with it. You try to get into Add/Remove programs, adobe photoshop starts up instead. You try running a game, adobe starts up instead and in some cases, both the game and adobe photoshop will open.[B] Basically, no matter what program you try to run Adobe photoshop WILL open.[/B] The worse part is that[B] if you delete or remove Adobe Photoshop, no program will be able to run[/B]. It gives some error about missing something.
At this point,[B] I have considered the possibility of a virus[/B] of some sort since there are some uncanny problems that similarly occured on my own computer at one time when I got a horrific virus (solved at the expense of losing most of my stuff). A virus is not unlikely, considering certain internet habits from my father, but I don't want to consider that just yet.
[B]Tech-savy forum-goers of Facepunch, do you have or offer any solutions to this problem?[/B] I would like to get this figured out before it gets worse since at the moment it's not causing any other problems other than this Adobe photoshop crap so I there must still be time for a solution.
This should fix it. It sounds like he right clicked on an exe file, clicked "Open With" and selected use photoshop as default. Possibly a virus though, so when this is fixed run scans, etc.
Download this to the infected desktop, move it using a usb drive if needed.
[url]http://securityresponse.symantec.com/avcenter/UnHookExec.inf[/url]
Make sure it saves as a .inf file, and then on the infected computer right click on it and click "Install". No message boxes or anything will popup but it should work.
May I ask, what is this file and what will it do?
And are there any instructions or is it simple enough to get on the spot there? As I've said, I'm not the most tech-savy individual out there and I'm afraid I might screw something over like any newb would :P
[editline]09:29AM[/editline]
Hm, no message boxes should pop up you say? Adobe pops up. I'm thinking this may be a virus afterall cause I've tried a multitude of solutions and nothing worked.
Would a roll back or even a full system restore get rid of it, you think?
System restore to before you think it started.
Thanks for the advice and help, although the solution posted did not work (like numerous others I found searching the net), I appreciate the attempt. I have solved the problem by successfully rolling back to a previous time, several months back actually just to be safe.
So far it's back to "normal". For now.
Thanks a lot!
Sorry, you need to Log In to post a reply to this thread.