iTunes won't install on Windows Vista. Please help.
6 replies, posted
(Posting here because Technical Support is empty at the moment, please leave open mods, fairly urgent.)
Morning Facepunch.
My mam's cousin brought me over one of the new iPods shuffles, the third generation ones and I wanted to get it working on my iTunes-less laptop.
Normally I hate iTunes, always have, I'm a Creative man myself, but anyway, I thought I'd try and install it.
Basically it won't install and I keep getting the error message [code]there is a problem with this windows installer package[/code]
I've tried everything to get it working, I completely removed iTunes and Quicktime (and Bonjour too) and cleaned up my registry and what not, but ANY version of iTunes I try to install just doesn't work, so I'm fairly sure it's something to do with my laptop.
Specs now
[code]
System
--------------------------------------------------------------------------------
Manufacturer Acer
Model Aspire 6935
Total amount of system memory 3.00 GB RAM
System type 32-bit operating system
Number of processor cores 2
64-bit capable Yes
Storage
--------------------------------------------------------------------------------
Total size of hard disk(s) 682 GB
Disk partition (C:) 19 GB Free (111 GB Total)
Disk partition (D:) 40 GB Free (105 GB Total)
Media drive (F:) CD/DVD
Disk partition (H:) 153 GB Free (466 GB Total)
Graphics
--------------------------------------------------------------------------------
Display adapter type NVIDIA GeForce 9600M GS
Total available graphics memory 1790 MB
Dedicated graphics memory 512 MB
Dedicated system memory 0 MB
Shared system memory 1278 MB
Display adapter driver version 8.15.11.8603
Primary monitor resolution 1366x768
DirectX version DirectX 10
[/code]
I'm running Vista Home Premium with UAC off.
Any help or suggestions appreciated.
Have you tried re-downloading the installer?
Yeah :(
I tried about 4 older versions of iTunes too.
You might be able to use a third-party program such as Yamipod to manage it.
But I need to have iTunes first to install drivers for the Shuffle :confused:
Do you have UAC on? Try turning it off, also make sure you have administrator rights.
Yep UAC is off, said that in the OP and I'm the admin
Funny thing is, it works on my home PC, just not on my laptop :confused:
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