• need help getting rid of viruses
    10 replies, posted
Ive got some viruses that i cannot get rid of, ive scanned with avast, Ive used Malwarebytes, and im not sure what else to do. Can someone help me out? Can no one help me out with this? i have no idea what to do :C
You need to be more descriptive: [list] [*]How many viruses do you [i] think[/i] you have? [*]Can you print-screen your Avast scan log and/or quarantine? [*]Can you print-screen your active processes? [/list] Virus removal is possible, though tedious. You could pay to have a local shop check it out if you're not comfortable with the methods you've performed. From experience, I usually spend 10 to 20 minutes on a client machine before I recommend a reformat. It's difficult for a third party to verify that all of your problems have been fixed and that your machine is completely clean.
I am not sure how many viruses i have, And i can do the other two, gimme a sec would you mind recommending a good image hosting site? I cannot remember my photo bucket account right now [editline]05:14AM[/editline] [URL=http://img402.imageshack.us/i/77676705.png/][IMG]http://img402.imageshack.us/img402/358/77676705.th.png[/IMG][/URL] [URL=http://img130.imageshack.us/i/81341540.png/][IMG]http://img130.imageshack.us/img130/9954/81341540.th.png[/IMG][/URL] [URL=http://img132.imageshack.us/i/98125409.png/][IMG]http://img132.imageshack.us/img132/8492/98125409.th.png[/IMG][/URL] [URL=http://img695.imageshack.us/i/92708022.png/][IMG]http://img695.imageshack.us/img695/886/92708022.th.png[/IMG][/URL]
Check the 'Show processes from all users' box and repost it. ImageShack is fine for now. [editline]12:23AM[/editline] Scroll to the bottom half? [editline]12:28AM[/editline] Everything looks quite normal. Upload an image of your Startup processes: Start > Run > msconfig > Startup [editline]12:36AM[/editline] Looks fine. Do you have the Avast/Malware logs?
not anymore, But they always come up with nothing. Im scanning with avast one last time , a thorough scan.
[QUOTE=sycoraz;18956710]Ive got some viruses that i cannot get rid of, ive scanned with avast, Ive used Malwarebytes, and im not sure what else to do. [/QUOTE] [QUOTE=sycoraz;18957812]But they always come up with nothing. [/QUOTE] You have viruses you can't get rid of, your processes look normal, your startup entries are fine, and your virus scanner shows no threats? Did I miss something?
[QUOTE=Mallow;18957842]You have viruses you can't get rid of, your processes look normal, your startup entries are fine, and your virus scanner shows no threats? Did I miss something?[/QUOTE] I also forgot to mention that before i posted this, avast was going crazy, popping up every second saying it has detected a virus, the screen then turned blue, and now i can only boot into safe mode. Whenever i try to boot up into regular windows, it loads up, says explorer.exe has stopped working, And i cant do anything after that. Just a black screen
Avast going crazy doesn't tell me much. It seems like you're slightly up in the air when it comes to basic troubleshooting, so my friendly recommendation would be to reformat your computer, or attempt to restore Windows to a previous state.
[QUOTE=Mallow;18957919]Avast going crazy doesn't tell me much. It seems like you're slightly up in the air when it comes to basic troubleshooting, so my friendly recommendation would be to reformat your computer, or attempt to restore Windows to a previous state.[/QUOTE] How would i restore windows to a previous state? If you dont mind explaining to me
I do mind. Google it. If you're still unsure, reformat your computer.
Alright thanks for your help
Sorry, you need to Log In to post a reply to this thread.