Laptop is an hp pavillion dv6700.
I just finished formatting and reinstalling Vista on a laptop that I bought about a year ago. After downloading the drivers from the Hp website and transferring them onto the laptop with a flash drive, the laptop refuses to install them. Currently need to get the audio drivers and networking drivers installed.
One, the Broadcom Wireless LAN Driver, immediately gives an error: "The operating system is not supported. The software will not be installed." Although the site says the drivers are supported by vista.
The second, Intel PRO/Wireless Drivers, completely installs, but there is still no sign of being able to connect either through cable or wireless.
And the third, hp wireless assistant, installs and works perfectly. But wouldn't expect that to fix anything really.
Also downloaded the HP Update and HP Software Update - Critical Security Update, but it seems to have done nothing.
I have no idea how to make the sound work, since I can find nothing in the BIOS on sound card and there seems to be no audio drivers. Anything I missed and need to do? Or could someone link me to where I can find the drivers needed?
Also, I got the drivers mentioned from here. [url]http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3659258&prodTypeId=321957&prodSeriesId=3632100&swLang=8&taskId=135&swEnvOID=228#78222[/url]
you have the wrong OS.
you have a 32 bit OS and they are 64 bit drivers.
Seriously? Wow, I feel like a complete moron...
Thanks, going to give this another shot.
[QUOTE=Cripple;17189406]Seriously? Wow, I feel like a complete moron...
Thanks, going to give this another shot.[/QUOTE]
no problem.
just to tell you, right where you select your OS there are two for each OS: 32 and 64 bit.
and that message ("The operating system is not supported. The software will not be installed.") comes up only when:
you have a 32 bit os and the program is 64 bit
or
you have a 64 bit os and the program is 16 bit.
so it should work now.
EDIT: dunno about the wireless intel drivers though. but you can try it again. but i think the broadcom ones are what you need.
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