When I get home today I get a notification from my university-mandated Cisco Clean Access Agent, telling me Windows is out of date or something, naturally. So, I go to update.microsoft.com, and every time I tell it to download and install the updates, it shoots itself in the eye and says it can't continue. Something to the tune of, "Files required to use Windows Update are no longer registered or installed"
So I manually download two updates, both of which tell me that my service pack is newer than the update, so it's unnecessary to install them.
At this point, I get this:
[img]http://img685.imageshack.us/img685/3198/wtf1q.jpg[/img]
When I click "Update", I receive this:
[img]http://img192.imageshack.us/img192/5552/wtf3h.jpg[/img]
Which does nothing.
The best part? Automatic Updates have been on for weeks.
[img]http://img706.imageshack.us/img706/1723/wtf4.jpg[/img]
Any idea what the hell this is about? Until it's satisfied I can only get online in 90-minute chunks.
The issue seems to be that Clean Access thinks Windows Update isn't set to automatically download and install updates, even when it is, and [I]even when I change it to something else and let Clean Access change it back to download and install updates.[/I] So, even when Clean Access itself has set it up like it wants, it does not accept that it has been set up that way. I have already tried reinstalling Clean Access, the same thing occurs.
I investigated the error I received from the update site, it's apparently a DLL issue. I've re-registered all the relevant DLLs, and the same problem is still occurring. I can't update Windows, and Clean Access has no idea Windows Update is set to update automatically, which is at least ostensibly what it's bitching about.
Any ideas?
If this is a problem with a bad DLL, run this:
[code]sfc /scannow[/code]
This will scan all the system files and prompt to replace bad ones.
EDIT: There are some tools to bypass older versions of clean access agent, if you're lucky they might work.
EDIT2: Make sure the windows update service is set to automatic.
[QUOTE=IpHa;18983482]If this is a problem with a bad DLL, run this:
[code]sfc /scannow[/code]
This will scan all the system files and prompt to replace bad ones.
[/QUOTE]
sfc /scannow completed without any notifications aside from the thousand times it asked me to insert my XP CD, which was (guess where) in the CD drive the whole time.
After finally convincing Internet Explorer to (gasp) [B]navigate to a page on the internet[/B] after only twelve minutes, I get to the Windows Update page and see that the notifier to turn on Automatic Updates has changed from "Turn on Automatic Updates!" with the red shield to "Automatic Updates turned ON" with a green shield, so I think, "improvement".
[IMG]http://img34.imageshack.us/img34/2776/updatetj.jpg[/IMG]
However, as soon as I try to install an update or the Microsoft Update client or whatever they offer there at the top, I get the same "Files required to use Windows Update are no longer registered or installed on your computer. To continue:
Register or reinstall the files for me now (Recommended)" error.
[IMG]http://img268.imageshack.us/img268/2552/update2l.jpg[/IMG]
[QUOTE=IpHa;18983482]
EDIT2: Make sure the windows update service is set to automatic.[/QUOTE]
Which service is it that controls this? I'm at the Services panel but I don't see anything that references Windows Update specifically.
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