After recent updates, I've ran into a strange issue. If Firefox is open, Steam will hang constantly until I force kill it. If Steam is open, attempting to open Firefox will result in a "Couldn't load XPCOM" crash.
I've tried googling it, but came up empty. I've attempted the clean install method for Firefox, it did not help whatsoever. Any help would be greatly appreciated.
You may try a clean install for Steam as well. I have both Steam and Firefox opened at the same time whenever my computer's on and I have no issues between them like that.
[QUOTE=Alice3173;47508705]You may try a clean install for Steam as well. I have both Steam and Firefox opened at the same time whenever my computer's on and I have no issues between them like that.[/QUOTE]
Clean install as in remove all games clean install? Or just simply the client? Because if it's the first, I'd rather just use Chrome.
[QUOTE=nagachief;47508754]Clean install as in remove all games clean install? Or just simply the client? Because if it's the first, I'd rather just use Chrome.[/QUOTE]
You can do a clean install without losing your games if you back up your SteamApps folder first. (Or moving it outside your Steam folder before uninstalling it then reinstall it and put the folder back before starting up Steam.)
[QUOTE=Alice3173;47508806]You can do a clean install without losing your games if you back up your SteamApps folder first. (Or moving it outside your Steam folder before uninstalling it then reinstall it and put the folder back before starting up Steam.)[/QUOTE]
Probably not as effective, but you can remove everything in the steam folder besider steamapps and steam.exe
steam will just redownload the client fresh
If other things like registry or whatever that's outside the program file need cleaning, then of course other things will need to be done
You can just uninstall steam and reinstall and it won't touch your games, unless they've changed it since I last had to do that. It's been a while.
Ok finally got around to trying the suggestions, did a clean reinstall of steam and firefox (again). No change, they still hate each other. Checked resource manager to see if it would give me more insight. It seems the web module of Steam is directly conflicting with Firefox. Any time the separate web process for steam is forcefully terminated, it causes steam to go into a hang as it tries to endlessly keep running the module.
It appears I may have to go to Chrome after all if I can't find a solution...
[QUOTE=nagachief;47511045]Ok finally got around to trying the suggestions, did a clean reinstall of steam and firefox (again). No change, they still hate each other. Checked resource manager to see if it would give me more insight. It seems the web module of Steam is directly conflicting with Firefox. Any time the separate web process for steam is forcefully terminated, it causes steam to go into a hang as it tries to endlessly keep running the module.
It appears I may have to go to Chrome after all if I can't find a solution...[/QUOTE]
Chromium hates the Firefox, for some reason this doesn't surprise me, tried a fork of Firefox at least, that's an option if you're willing to put that much if am effort t
Ok, Steam itself is the culprit.
It must be opened first, otherwise it's web module will crash the main client, however non-graceful programs will not function/crash/fail to open if Steam is open. Chrome gracefully recovers from this error, but if Chrome is opened first Steam fails to function. Same behavior for Spotify, except it fails to open if Steam is open.
No, the culprit is something specific to your system. Steam and Firefox don't even touch the same files, there's no way in hell they're directly conflicting with each other.
Have you run virus scans yet? What with?
[editline]12th April 2015[/editline]
incidentally Steam and Chrom* don't conflict either for the same reason
Since I've run out of options I'm running full scan instead of a quick one this time. If it still doesn't find/fix I'll just nuke the problem away with a full reinstall of windows. I honestly don't have the time to deal with this shit between my job and trying not to strangle people out of frustration. Kinda just wish stuff would just, work. Fixing computer problems aren't fun anymore.
Also, it honestly does seem steamwebhelper and chromium misbehaving on a systemwide level. If anything chromium is active (Chrome or SteamWebHelper.exe), anything that relies on XPCOM or uses web browsers simply fails to run properly.
UPDATE:
Welp, looks like I've exhausted all options. Malware and Avast have failed to find anything, attempted SFC with no luck. Only remaining option is to nuke windows.
Sorry, you need to Log In to post a reply to this thread.
