Talltale Games Ruins Jurassic Park Jeep, Doesn't give a shit. - Polidicks

[url]http://www.jurassicjeep.com/jeep-18/tell-tale-games-damaged-our-jeep-and-refuses-to-pay-for-it/[/url] [QUOTE]Earlier this Summer, Boomerjinks’ Jeep #18 was loaned out to Telltale Games to promote the release of the Jurassic Park video game at Penny Arcade Expo (PAX). Telltale Games sunk thousands of dollars into the promotion of the video game and created an elaborate display at PAX with Jeep #18 as the main attraction. He had agreed to loan out the Jeep as long as they paid for insured and covered transport, hotel, airfare, passes to PAX, and travel expenses. Telltale Games agreed to the conditions, and setup a hotel and airfare. They hired a transit company to pick up the Jeep in Colorado and transport it to Seattle. The company Telltale chose was Advance Car Carrier Corp, and they picked up the Jeep a week before PAX. They sent out an open car transport, one where the Jeep would be switched from trailer to trailer until it arrived in Seattle (NOT covered transport like agreed upon). It probably made the hop from trailer to trailer several times, in fact we found this photo of the Jeep being towed on Reddit: [IMG]http://i.imgur.com/NOuoj.jpg[/IMG] Needless to say… Boomerjinks’ Jeep #18 was heavily damaged during transit. It sustained tears in the seats (from the transit company driving it on and off the trailer), and lots of damage to the paint. It was signed for by Telltale Games at the PAX Convention Center where they didn’t even look over the Jeep for damage. They signed away any possibility of an insurance claim being filed for the damages. Tell Tale flew Boomerjinks to Seattle and provided a Hotel room, but they did not pay for any other travel expenses. All time in Seattle was completely out of his own pocket, including time off from work. When he got to the PAX Convention Center, he was extremely disappointed to see the damage, and to find out that Telltale did nothing to look over it, or prevent it from happening. When the Jeep was sent back home, he got back in contact with Telltale Games about the damages to the Jeep, the promised travel expenses, covered transport and insurance on the Jeep. They had nothing to say but to contact the transport company, who claimed they were not liable since Telltale signed for the Jeep as is in Seattle. Boomerjinks is now having to file and insurance claim with his own personal insurance company who estimated the damages at around $2000. Telltale has not returned any messages with Boomerjinks since PAX in September. They did not provide any kind of reparations, and are wholly responsible for the transport, damage, and problems caused. With the new Jurassic Park video game coming out this week, we would love to see fans support Boomerjinks by letting Telltale Games know that this is absolutely unacceptable. Write on their [URL="http://www.facebook.com/telltalegames"]Facebook[/URL], send them an [URL="http://www.telltalegames.com/company/contactus"]Email[/URL], just let them know that it is unacceptable to allow for this to happen, and that something should be done. [B]Photos Before Shipping [/B][IMG]http://i.imgur.com/K9Xcd.jpg[/IMG] [IMG]http://i.imgur.com/DdgnO.jpg[/IMG] [B]Photos of the Damage[/B] [IMG]http://i.imgur.com/gqadPl.jpg[/IMG] [IMG]http://i.imgur.com/NWS7R.jpg[/IMG] [IMG]http://i.imgur.com/NUAYB.jpg[/IMG] [IMG]http://i.imgur.com/NxQK5.jpg[/IMG] [IMG]http://i.imgur.com/LOV4h.jpg[/IMG] [/QUOTE] What the fuck telltale, i thought you were cool. I can't buy Jurassic park if your going to fuck up his car like that and not pay for it. [h2]UPDATE[/h2] Telltale Responded: [QUOTE]Hello Reddit, Kevin Bruner from Telltale here. Today there has been quite the buzz about how Telltale reportedly damaged the Jurassic Park Jeep lent to us at PAX. Telltale (though not myself, personally) has in fact been in regular contact with the owner of the Jeep and the last we heard, he was in the process of completing an insurance claim. The Jeep was damaged on the way to Seattle, before anyone from Telltale ever saw or touched it. Telltale used the shipping company that the owner asked us to use. When it arrived we just saw an awesome, well loved, but also well used, Jeep. We had no way of knowing that anything had happened to the Jeep in transport, as it appeared in reasonable condition. Anyone who came by the show and took a picture with the Jeep can attest that the Jeep looked pretty damn cool, and not obviously damaged. The fact that the Jeep was damaged before we had access to it, and some dispute over the amount of damage caused in transport vs. existing damage has complicated the claim, which has made the process take a long time. But, today I wake up to find that there is a campaign the day before our game launch to discredit Telltale. Since Telltale didn't actually do anything negligent, we've been using the insurance we purchased to cover this, but it has been time consuming. Apparently too time consuming. To expedite this, I'll be writing a personal check to cover what we understand the damages to be - this way we won't need to hash this out publicly any longer. Some people seem to think that Telltale has grown into some giant corporation that doesn't care about people anymore. Nothing could be further from the truth. We started the company to make games that are about writing, acting and atmosphere and not about blowing shit up. Since we've gone out on this limb, we've had some successes (and failures) and earned the chance to work with great licenses like Monkey Island, Back to the Future, Jurassic Park and Walking Dead. All of our games are super faithful to the licenses, and lovingly crafted to make the best fan experience possible. Fans seem to enjoy them, which makes us super proud. We hate that most licensed games are a driver or a shooter with a license slapped on it, which we've never been about. So I'll fast track getting the Jeep fixed by paying for it personally, even though I don't like the circumstances this is going down in. Perhaps some of you who are hating on Telltale might be inclined to check out Jurassic Park tomorrow and give us a chance to change your mind. <edit> Since this seems to be getting a lot of attention, I'll take the opportunity to mention something that irks me to no end. Telltale != TellTale !!! [/QUOTE] And Jurrassic Jeep's Response to that: [QUOTE]UPDATE: Telltale’s CEO, Kevin Bruner has posted a response on Reddit, where he promises to pay Boomerjinks for the repairs out of his own pocket. He cites this as a misunderstanding and a third party insurance issue. Hopefully Boomerjinks will receive an amount that is able to cover the repairs to the Jeep, and to cover any other failed promises made by Telltale. While it seems like this is resolved, we would like to see Boomerjinks with reparation in hand before we dismiss this. We would like to remind everyone that Telltale did not follow through with a lot of what was agreed upon with Boomerjinks. The transport was not covered, the insurance was signed off, Telltale employees took the Jeep for a Joyride, Boomerjinks missed work and had to pay for parts of the trip out of his own pocket. These are things that do not require working it out with insurance. These are things that were neglected by Telltale. While Kevin Bruner explains that he has been in constant contact with Boomerjinks, his prior posts on Reddit indicate that he had never heard from Boomerjinks regarding this issue. Boomerjinks explains that Telltale told him to go after the transport company himself, and that’s all they ever said. (The transport company had no liability after Telltale signed for the Jeep). They never indicated that there was a third party insurance company working on the claim. We believe there never was one, and that is why Kevin Bruner is now said to be paying out of his own pocket.[/QUOTE] [h2]UPDATE 2.0[/h2] Another Point of View, Popped up by a Ex-Event Coordinator Of Telltale games (who managed the Pax Event). She Was harrassed by the internet community because the guy pissed off because of his jeep named her in the comments. [url]http://www.reddit.com/r/gaming/comments/mcy7l/today_i_received_nonstop_phone_calls_and_emails/[/url] [QUOTE]Let me start out by saying that I've been a member of reddit for over three years. During that time I've tried to be a positive member of the community. I organized the San Francisco Bay Area meetup group and have held other meetups in Boston, Kansas City and Seattle. Whenever I'm free on weekend nights I try to sit in r/suicidewatch and r/depression and help posters. Last year I hosted an "Orphan Thanksgiving" and invited all local redditors who needed a place to have dinner into my home. I've met all of my close friends through this community, including my boyfriend. I even adopted my dog through r/bayarea. I've seen some of the previous reddit outrages and generally wonder in, tell people to calm down and then downvote the thread. Obviously I'm not always perfect, I sometimes argue with people over silly things and later regret it. But for the most part I love this site and try to make everyones experience as positive as mine has been. But today I received a call where all I could hear was "Kevin" and "Jeep" before the caller hung up. Then my phone rang again, and again and again. This started in the airport when I was trying to get on a flight after a SF redditors trip to Las Vegas. I had no idea what was going on. Some of the calls were threatening- one caller even asked me if I wanted to know what it was like to be raped. I know that most internet bullies are harmless offline, but the panic created by receiving multiple threatening calls and emails is uncontrollable. As soon as I could check my email (while in line to go through security) I found multiple emails from friends linking me to the offending thread. Up until a few weeks ago I worked for Telltale Games, I was the event coordinator and the person responsible for getting the Jeep in the previously linked thread to Seattle. Boomer decided to name me directly as the person responsible in a comment that was later deleted by the admins. Because I host so many meetups all of my information was readily available by Googling my name and many redditors decided to do just that. I've always wondered how many people see low ranked comments. Although I still don't have a good answer I know that this comment only had about 20 upvotes before it was deleted and was halfway down the page when sorted by top. From it I received 83 phone calls (according to Google voice), 41 Facebook messages, and 19 emails. I was lucky enough to put most of my online accounts on the most secure privacy setting while this was happening so I don't know if it could have been worse. I was also able to contact some admins directly so the comment was deleted quickly. If you, for someone reason, feel like one sided stories with zero proof are a reason to harass someone let me explain exactly how this affected me. I was in Las Vegas for my birthday. When I turned on my phone I was trying to return my parents call to me for my birthday, I never got to talk to them. I know this sounds very /firstworldproblems but both of my parents are sick and older. I don't know how many more times I'll get birthday calls from them. That was also my first real vacation, I'm 28 now. Like I said above, I'm online more than I'm off and I know how brave people can get behind a phone or computer. But the fear and panic that sets in is horrifying. I knew that something was going on but I didn't know exactly what or how bad it was. I've never once gotten sick from fear but some of the initial calls were so bad that I became physically sick. I started to worry about everything from my job to my home to my parents. Many hours of crying followed. Even ten hours later I am afraid to turn on my phone. Beyond that it makes me think again about my involvement in any community. My information was only posted because I tried to do something positive on this site. Further more, Boomer was lying about almost everything. I feel like an awful person for posting these but maybe it will make people stop and think twice when it comes to participating in these mobs. Here are screenshots from a few emails that disprove his major points. Here and here. ( I removed the images before posting, I can't do that, but they have been sent to boomer via a reply to his threatening emails to me even after he knew I left Telltale) The dates in the top right are the from the first time he started a fake smear campaign and I had to compile emails so our lawyer could help him file claims. Even though at that point he was obviously scamming us we still tried to help him. I won't post anything else but I have hundreds of emails concerning this. Even before the event he kept demanding that we change the terms. It got so bad that I refused to talk to him and asked him to email me so there was a record. As soon as I met him at PAX I knew something was off, he started claiming damage before he got there and saw the jeep. Even now his massive exaggerations are showing through. What he calls a "joyride " was the thirty feet we had to take the car to be inspected and the gas removed. The only reason I wasn't driving it was because my license was expired by a few days and we wanted everything to be 100% legit. I know there is more than one PAX enforcer here that can confirm the distance. I won't lie, that thread crushed me in multiple ways. The only reason I took a job at Telltale was because I loved their games and they had recently acquired the rights to two of my favorite movies- Jurassic Park and BttF. I was paid just above the area minimum wage, worked around 50-60 hours a week and had a three to six hour daily commute. I was just happy to be involved in those games in any possible way. But above all I was very proud of the PAX booth and it stings to hear these things as he keeps posting them online over and over again, making me out to be an even bigger bad guy every time. TLDR: Please don't get involved in these mobs. Activism comes in many forms but harassing a single person isn't one of them. [/QUOTE]

This is stupidly exaggerated. It's just slight paint damage and a seat tear, it's not like it got crushed, jesus christ. [QUOTE]estimated the damages at around $2000.[/QUOTE] ... -Slight paint damage -Single seat tear -'$2000' What.

How is it in any way ruined? I'd actually prefer to see a crushed one, I mean that is what happened to them in the movie.

Telltale isn't cool they made boring games

Who is T[b]a[/b]lltale Games?

[QUOTE=Sgt. Lulz;33275389]This is stupidly exaggerated. It's just slight paint damage and a seat tear, it's not like it got crushed, jesus christ. ... -Slight paint damage -Single seat tear -'$2000' What.[/QUOTE] Apparently you have to redo the whole panel if it scratches like that. Edit: The article isn't even about the cost of damages, it is about how it was handled.

[QUOTE=lavacano;33275480]Who is T[b]a[/b]lltale Games?[/QUOTE] It's like Telltale Games, but with a twist!

[QUOTE=lavacano;33275480]Who is T[b]a[/b]lltale Games?[/QUOTE] they made talls of monkey island.

[QUOTE=Frek;33275488]Apparently you have to redo the whole panel if it scratches like that. Edit: The article isn't even about the cost of damages, it is about how it was handled.[/QUOTE] Excellent way to charge more money.

[QUOTE=backfoggen;33275454]Telltale isn't cool they made boring games[/QUOTE] [video=youtube;s8pGQcwL6Fw]http://www.youtube.com/watch?v=s8pGQcwL6Fw[/video]

no offense but it's just a car, I mean the game itself looks more disturbing and violent than any other games Telltale done. Plus Back to the Future was really good

[QUOTE=Sgt. Lulz;33275389] -Slight paint damage -Single seat tear -'$2000' What.[/QUOTE] That's how paintjobs work, especially for things like that jeep which is probably used for display purposes, it's not just a simple paintover on the chips, you have to strip the the paint and redo it. 2000 isn't really that much when you take that into consideration.

[QUOTE=Sgt. Lulz;33275389]This is stupidly exaggerated. It's just slight paint damage and a seat tear, it's not like it got crushed, jesus christ. ... -Slight paint damage -Single seat tear -'$2000' What.[/QUOTE] Decals like that usually cover the whole car. one rip or multiple tears like shown in pics usually requires a replacement because it's one giant sticker. High quality Decals (that are pretty much weather proof for years and arn't the usual sticker stuff that you throw on a windshield because it's custom made) like that take alot of money to make.

The guy who owns it put a lot of money and time in to that Jeep, and you guys are on the side of Telltale? He should get every cent for the damages. This is a show piece, it's not meant to have a uneven bumpy surface from a paint patch; you got to do most of it over.

[QUOTE=Jimpy;33275934]The guy who owns it put a lot of money and time in to that Jeep, and you guys are on the side of Telltale? He should get every cent for the damages. This is a show piece, it's not meant to have a uneven bumpy surface from a paint patch; you got to do most of it over.[/QUOTE] More the transit companies fault than telltale really, despite signing for it.

I guess their agreement was a [I]talltale[/I]

OH MY GOD, I am fucking laughing at you saying you wont buy the game cause some dumbass from there ruined a fucking car. Telltale will eventually give in. Telltale makes games that aren't as fun because they recently started making games. I found Sam and Max fun, and looking forward to the new Jurassic Park game. Maybe as the car was getting shipped, it got damaged along the way. It happens with alot of cars, but the seat is pretty odd. [editline]14th November 2011[/editline]

[QUOTE=Rocko's;33277251]OH MY GOD, I am fucking laughing at you saying you wont buy the game cause some dumbass from there ruined a fucking car. Telltale will eventually give in. Telltale makes games that aren't as fun because they recently started making games. I found Sam and Max fun, and looking forward to the new Jurassic Park game. Maybe as the car was getting shipped, it got damaged along the way. It happens with alot of cars, but the seat is pretty odd. [editline]14th November 2011[/editline][/QUOTE] yeah excuse people for not wanting to support a company they dont feel deserves their money

[QUOTE=Rocko's;33277251]OH MY GOD, I am fucking laughing at you saying you wont buy the game cause some dumbass from there ruined a fucking car. Telltale will eventually give in. Telltale makes games that aren't as fun because they recently started making games. I found Sam and Max fun, and looking forward to the new Jurassic Park game. Maybe as the car was getting shipped, it got damaged along the way. It happens with alot of cars, but the seat is pretty odd. [editline]14th November 2011[/editline][/QUOTE]Its indirectly Telltale's fault. Granted they didn't damage it themselves, but its their responsibility to make sure the vehicle is taken care of and deal with any damages. The fact that they didn't do that and had the gall to return it in its current condition and essentially say "not my problem". That is what makes this a dick move.

[QUOTE=Demache;33277450]Its indirectly Telltale's fault. Granted they didn't damage it themselves, but its their responsibility to make sure the vehicle is taken care of and deal with any damages. The fact that they didn't do that and had the gall to return it in its current condition. That is what makes this a dick move.[/QUOTE] Nope lets keep the jeep, hell lets drive it. The insurance claim will settle it all out. [editline]14th November 2011[/editline] [QUOTE=Valdor;33277434]yeah excuse people for not wanting to support a company they dont feel deserves their money[/QUOTE] Oh okay, damaged jeep. Or a company full of workers has to lose all support because some dipshit there doesn't wanna fix a car. I love this forum.

i dont see why Telltale is getting hate here, it was the transit companies fault, not Telltales.

Everyone, read this and shut the bloody hell up. Did Telltale make a mistake? Yes. Should the Jeep owner be compensated? Yes. Does the Jeep being damaged concern you directly? No. Does it affect the quality of the game at all? No. Was every single person at Telltale, from the CEO to the guy who restocks the vending machine, conspiring to screw this guy over? No. My guess is it's all the legal department and absolutely nobody involved with actual game design. Is it possible that this whole thing is a giant misunderstanding? Yes. Telltale will go bankrupt if you think that not supporting them is a good idea, innocent men and women who work for a living will lose their house and way of food. All over a stupid fucking car.

[QUOTE=RayvenQ;33276094]More the transit companies fault than telltale really, despite signing for it.[/QUOTE]It indirectly is, and by signing the receipt they're directly responsible to fix the mess they've created. He was promised, in good faith, that his jeep got special transport (not been done), that they paid for travel expenses and get PAX tickets for him (Neither were given). Then they proceed to ignore his plea for reperation for months.

[QUOTE=DarkWolf2;33277691]It indirectly is, and by signing the receipt they're directly responsible to fix the mess they've created. He was promised, in good faith, that his jeep got special transport (not been done), that they paid for travel expenses and get PAX tickets for him (Neither were given). Then they proceed to ignore his plea for reperation for months.[/QUOTE] Though this is true, Telltale could have gotten Pats never will we fuck up Transit For Your Car and it could still get some damage. Telltale should have just said "we fucked up, let the legal beagles handle this" and everything will be fine.

Decals for the minor details? Really? If you were going to make a replica car, you could of at least given it a proper paintjob so that it didn't look like ass after being driven less than ten accumulated kilometers.

[QUOTE=Sgt. Lulz;33275389]This is stupidly exaggerated. It's just slight paint damage and a seat tear, it's not like it got crushed, jesus christ. ... -Slight paint damage -Single seat tear -'$2000' What.[/QUOTE] If it was just a normal car then yes I would agree, but this is a rare collectible. It needs to be in pristine condition.

[QUOTE=scotland1;33277962]If it was just a normal car then yes I would agree, but this is a rare collectible. It needs to be in pristine condition.[/QUOTE] It's a custom car, not the actual one. Still, it should be fixed.

I'm amazed that it suffered that much damage. Those seats must be junk. The logo's and paint look like Aamco quality too... But then there's the spot where you can tell it hit the fender. I can't believe they have the nerve to send it back in that condition.

Wouldn't a Jeep in Jurassic Park have some chips in the paint, and maybe some tears in the seat anyways? It's a Jeep for christ sake, get over it. Not saying that giving it back in that condition is right, but still, they completely over-exaggerate the problem like a high school girl that needs a new car every week.

[QUOTE=Sgt. Lulz;33275389]This is stupidly exaggerated. It's just slight paint damage and a seat tear, it's not like it got crushed, jesus christ. ... -Slight paint damage -Single seat tear -'$2000' What.[/QUOTE] have to re make the entire seat cover, and to properly fix the scratches on not only the paint but the vinyl/decals used for the orange stripes they have to remove the ENTIRE vinyl