80% of Windows Phone's US users have left the platform in the last two years
48 replies, posted
[IMG]http://windowsphonebrasil.com.br/wp-content/uploads/2012/10/Windows-Phone-8-vs-iOS-6-vs-Android-4.1.jpg[/IMG]
[url]http://wmpoweruser.com/in-usa-more-than-80-of-windows-phone-user-abandon-the-os/[/url]
[QUOTE]Analyst company Consumer Intelligence Research Partners has posted some data which has revealed that a torrent of Windows Phone users in USA are abandoning the platform for iOS and Android.
Their data shows that over the last 2 years Windows Phone has retained only 19% of their users, with the vast majority abandoning the platform for iOS and Android.
During this period Android loyalty actually increased from 77% to 86% while iOS retention dipped slightly from 79 to 78%.
“The reasons why users select Android or iOS, and when and how users switch between them, are unclear,” said Mike Levin, Partner and Co-Founder of CIRP. “Unlike almost every other product in technology, users cannot easily articulate why they like one or another operating system..."
45% of ex-Windows Phone users went to Android, 35% to iOS and 1% to Blackberry. Conversely 2% of Android users went to Windows Phone, 1% of iOS users chose to move to Windows Phone and 7% of ex-Blackberry users chose our OS, while 4% of basic smartphone users chose to upgrade to Windows Phone, and 5% of first time smartphone owners.
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The reason: no apps
[QUOTE=BusinessRed;48455859]The reason: no apps[/QUOTE]
Hopefully Windows 10 fixes this...
I can tell you why. Microsoft likes to retain too much control (Just look at Xbox and especially the Xbox One before it came out, and now Windows10 with forced auto-updates). Because of such tight restrictions the apps are on the lackluster side.
The best analogy I can use is, Apps for Android/iOS is like using Wordpress to create a blog, while Windows phone is like using Blogspot. One has almost total freedom while the other has templates and only a few built in features for you to make use of
Other than that, there's nothing wrong with Windows phones, they're actually quite nice, smooth and easy to use. But what your phone comes with isn't what sells it, it's what you can put on it and do with it
I much prefer the metro-tile style of the Windows phone, but as said by BusinessRed, the lack of apps was what turned me away from my Lumia 1020 and back to an iPhone.
Quite sad, but hopefuly it changes when WinMobile 10 comes out somewhere in november.
Also some users change to android because they want costumization. For example my mother likes to change her keyboard to some obnoxious ugly shit, but hey if that's what she likes I don't care.
I literally just swapped out my lumia 920 for a galaxy s6, while it was a damn good phone the AppStore was literally just £0.99 flashlights and barely functional GPS/Speedometer apps, along with a few poor freeware imitations of popular mobile games.
I'm still on my WP and I'd honestly switch to iPhone if I could afford it. Still, it's a great budget system.
I really most of the design for Windows Phone, but I'm really tempted to just get another platform since it barely has anything. That and all the forced Microsoft software integration.
[QUOTE=Adsone;48455893]GPS/Speedometer[/QUOTE]
only waze matters
[QUOTE=BusinessRed;48455859]The reason: no apps[/QUOTE]
Actually really true, there's next to no official app support. Even when the apps exist, they're super out of date.
No official apps for Snapchat, Tinder, Google Maps, Gmail, Pandora, or Airbnb.
Instagram hasn't been updated since 2014 - it's still in Beta. YouTube hasn't been updated since 2013. LinkedIn since 2013. Hulu Plus hasn't been updated in over a year. Vine hasn't since 2013.
There's no support for FitBit or almost any other fitness tracker. No apps to support a lot of Internet of Things devices like Nest or lightswitches or things like that.
Chase Bank pulled their app. Pinterest pulled theirs. Yahoo Mail pulled theirs, too.
Windows Phone was DOA and it'll probably never recover. It doesn't have any support from app developers.
I have to rely on a thirdparty Steam app on my Windows Phone. On the bright side it doesn't break as much as the official Android one.
Couldn't find any decent Youtube app either, so I just had to make a bookmark in the browser. :V
[QUOTE=Sir Whoopsalot;48455894]I'm still on my WP and I'd honestly switch to iPhone if I could afford it. Still, it's a great budget system.[/QUOTE]
Why would you pay a premium price for a device running objectively inferior software?
I've used all three and I got to say the design of the Windows Phone OS is what i liked the most out of all of them. But unfortunately, it just has no apps and it's really frustrating to wait for even the most basic apps to get first party support that the two others have had for years.
[QUOTE=Velocet;48455953]Why would you pay a premium price for a device running objectively inferior software?[/QUOTE]
Because it's good software and it's easy to use and it has actual apps.
I am definitely keen to try out Windows phone but just like everyone has said... no apps
I've recently jumped the wagon from Android (I've been an android user since 1.6, so actually the beginning so to speak) to Windows, I bought a Lumia 640XL and I must say, the user experience is actually a Little better and since I don't need a lot of Apps, I've found it to be better really.
I have my Basic apps for day to day so I can't really say much (Whatsapp, Twitter, Skype and Calender / Mail).
Looks like Nokia really made a steal when they sold WP to microsoft for like a bajillion dollars (cant remember how much it was but it was a lot).
Especially since I' hear rumors that nokia is thinking about starting again with a new line of their own phones.
[QUOTE=TheTalon;48455867]I can tell you why. Microsoft likes to retain too much control (Just look at Xbox and especially the Xbox One before it came out, and now Windows10 with forced auto-updates). Because of such tight restrictions the apps are on the lackluster side.
The best analogy I can use is, Apps for Android/iOS is like using Wordpress to create a blog, while Windows phone is like using Blogspot. One has almost total freedom while the other has templates and only a few built in features for you to make use of
Other than that, there's nothing wrong with Windows phones, they're actually quite nice, smooth and easy to use. But what your phone comes with isn't what sells it, it's what you can put on it and do with it[/QUOTE]
Definitely this. I can see why microsoft wants to do it, they want to make it so all apps look relatively similar to make it easy for the user. But that's not quite the kind of thing developers are into.
When I had my lumia I really enjoyed it, except for the apps and lack of customization. The phones are very well built, and fast, but otherwise they're not that good. I prefer going nuts on my android with the ricing.
[quote=the article]“The reasons why users select Android or iOS, and when and how users switch between them, are unclear,” said Mike Levin, Partner and Co-Founder of CIRP.[/quote]
Uh hello? It should be bindingly obvious that a significant percentage of people jump ship because of the app gap.
Sure there's Windows Bridge for Android, but too little, too late?
I really like the metro ui and stuff of the windows phones. There it's actually in it's place.
[editline]14th August 2015[/editline]
[QUOTE=Velocet;48455953]Why would you pay a premium price for a device running objectively inferior software?[/QUOTE]
Elaborate?
[QUOTE=BusinessRed;48455859]The reason: no apps[/QUOTE]
The only real complaint I have about my Lumia 1020. I love the thing, but the lack of apps is really annoying. :(
Not that it completely ruined the phone's entire experience for me but I got one crack in my lumia 520's screen and I couldn't use the touch screen.
I've seen iphones that look like spiderwebs and they'd still work good.
I honestly wouldn't care less about the lack of some apps on Windows Phone. It has all the features i need, and it's [I]actually[/I] smooth when you use it. I had an android phone and an iphone, both started to lag in some situations.
MS didn't realize that pushing what people don't want won't prove good for business. WP needs to be open and customizeable like windows. We already have closed mobile os, it's iOS. Now if WP was open from the start and free as in freedom, it would be a lot more popular, if at least among device hacking communities. It's ok but in its current state it doesn't offer anything marginally more than what competitors got.
I concur with most users of the windows phone, as I have a Lumia 1020. It's been always the lack of apps & app support for WP, since WP ever came to fruition. The user experience is good, but the aforementioned reasons are what is making me consider moving back to iOS or even jumping ship to Android.
I've been using a Windows smartphone for about 3 years now and yeah the app situation went from poor to dire over the last few months. Lots of apps have been pulled, or never updated and there is a pretty obvious quality gap in a lot of apps too. As much as I like the platform and my phone I'm considering switching to Android or iOS for my next phone. I really don't see how WP recovers from something like this, Windows 10 isn't suddenly going to bring in big name apps.
I just got my microsoft phone a few weeks ago, the app store is terrible, but its nice to use the phone, I have also tried windows 10 for phones and it is so much better, also has a flashlight option built in to the swipe down menu, so you can say goodbye to all those shit paid flashlight apps.
Why would anyone pay for an app that literally just toggles your LED light?
As much as I love my Lumia 920 the "no apps" thing is painfully obvious. As much as Android allows customization and having an app for literally everything under the sun, the WPs are a sharp, sharp contrast with having next to none on both departments. Still, it's fairly enjoyable.
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