[url]http://www.thelocal.se/20150220/shot-teenager-not-believed-in-emergency-call[/url]
[QUOTE]A 16-year-old boy says he feared he would die when he made an emergency call to report he'd been shot, but wasn't believed by the operator.
The teenager, who hasn't been named by Swedish media, says he was seriously injured in the shooting and managed to crawl to a bus stop before calling Sweden's emergency services.
He dialed the emergency number 112 several times but was cut off. After then trying the general number for police in Sweden, 114 14, he says the operator did not believe his story.
"I was frustrated and yelled that I was dying. Yet she did not believe me," he said of the woman who picked up the call in an interview with local Sveriges Radio network P4 Jönköping.
The attack on the boy took place last October during a shootout in Norrahammar just outside Jönköping in southern Sweden. He was also stabbed during the incident in which his friend, 17, died.[/QUOTE]
Shit
Isn't it like, not allowed for emergency operators to deny like that?
was she fired?
She better have been fired for that.
With emergency services, you really need to give the benefit of the doubt and believe the (apparent) victim. You can just sue jokesters. People could die like this.
[editline]21st February 2015[/editline]
[quote]According to the surviving teenager, the phone operator thought he was lying, because he could not tell her is exact location.[/quote]
That's a really shit and frightening reason.
[QUOTE=Darkwater124;47181904]With emergency services, you really need to give the benefit of the doubt and believe the (apparent) victim. You can just sue jokesters. People could die like this.[/QUOTE]
his friend [I]did[/I] die so rip
This isnt the first time this happends, SOS alarm will never learn.
[quote]When he told the operator that he had been shot in the head, the woman answered: "But where in the head? How can it be that you are able to call if you have been shot".[/quote]
...
I heard the call on the news, it was pretty bad. He kept saying his location, and she repeated it wrongly. Apparently he even dragged himself to a bus shelter just to be able to give a specific location.
Dispatcher =/= lawyer. What a cunt of an operator. You can't do that shit and play runaround when it comes to an emergency
So what if his story sounded unlikely, if hes claiming to have been shot in the head Why even take the risk of doubting him?
what the fuck were they thinking? surely its worth looking like an ass falling for a prank call when the alternative is letting a possible shooting victim die.
[QUOTE=kidkiller745;47181868]Isn't it like, not allowed for emergency operators to deny like that?[/QUOTE]
No, it isn't. It's law here in the US that [i]every[/i] 911 call is responded to in a timely manner.
[QUOTE=TestECull;47182804]No, it isn't. It's law here in the US that [I]every[/I] 911 call is responded to in a timely manner.[/QUOTE]
Which means still believing into the story, and sending out help.
Even if the arrival time for help to arrive is slow, or slamming the gas pedal to the floor to get there, they're still going to were the call was made.
[QUOTE=kidkiller745;47181868]Isn't it like, not allowed for emergency operators to deny like that?[/QUOTE]
apparently not in sweden
[QUOTE=Jund;47182027]...[/QUOTE]
I feel I need a "holy... shit" rating.
IIRC Emergency Operators are legally bound to have to respond to all calls regardless if it's believable or not.
She is not in a position to judge if the person needs help or not. What she did was a criminal offence by Refusing to offer help to a person making use of the emergency service.
Idk how it's in Sweden, but here you get backlisted for getting a future job what involves anything related to Emergency Services.
That's a mistake you only do once in your life.
Source: Civil Protection Services + Training at the Emergency Services Headquarters.
She's still at the same job
[url]http://www.aftonbladet.se/nyheter/article20347457.ab[/url]
Here's the recorded call
[url]https://www.youtube.com/watch?v=vBAmKgkYru0[/url]
I hope I don't have to use SOS if that is the help you get
I've called the police emergency number maybe 3 times in my life, 2 of those have been no answer on first try (One going for literal 5 minutes), then a pickup after about two minutes into the second call.
[editline]21st February 2015[/editline]
So yeah, running for the phone and calling for help as the killer drags you away won't save you, probably.
[QUOTE=lintz;47181912]his friend [I]did[/I] die so rip[/QUOTE]
Well I just wanted to clarify this by saying that his friend didn't die because of the operator(even though she could have been the reason) but he died "instantly" according to the police.
Also tbh I had trouble hearing the name of the location too, it sounded like he said Hallhammar instead of Tallhammar. Sorry I don't want to defend the operator but just wanted to say that.
[QUOTE=SEKCobra;47184579]I've called the police emergency number maybe 3 times in my life, 2 of those have been no answer on first try (One going for literal 5 minutes), then a pickup after about two minutes into the second call.
[editline]21st February 2015[/editline]
So yeah, running for the phone and calling for help as the killer drags you away won't save you, probably.[/QUOTE]
Even if they connect you instantly, if the killer is dragging you away you're fucked anyway.
There was once a robbery about to take place in my neighbors house so I decided to call the general police number. They didn't pick up, so in the end I had to call 911 (and to their credit they responded quickly). An officer showed up and chased they guy away before they could break in.
The way she responds with "mhm" and shit like that makes my blood boil
Stupid bitch.
[QUOTE=Hyzo;47184589]Well I just wanted to clarify this by saying that his friend didn't die because of the operator(even though she could have been the reason) but he died "instantly" according to the police.
Also tbh I had trouble hearing the name of the location too, it sounded like he said Hallhammar instead of Tallhammar. Sorry I don't want to defend the operator but just wanted to say that.[/QUOTE]
Idk about Sweden but usually 911/emergency systems can tack where a call originates from in case one is incapacitated or unable to tell a location. Unless he had a cell that had no GPS I guess
Don't the police have like some way to trace the location of the call.
Because I have friends serving in the police here, picking up calls, and as soon as the calls comes through, it gives them the location.
[QUOTE=Ignhelper;47184794]Don't the police have like some way to trace the location of the call.
Because I have friends serving in the police here, picking up calls, and as soon as the calls comes through, it gives them the location.[/QUOTE]Isn't it just the approximation of nearest tower?
[QUOTE=itisjuly;47184943]Isn't it just the approximation of nearest tower?[/QUOTE]
You can approximate location pretty well from the distances/signal strengths to various towers.
[QUOTE=kidkiller745;47181868]Isn't it like, not allowed for emergency operators to deny like that?[/QUOTE]
Happened to me too when I was young. (I removed my age here due to privacy reasons)
I had a birth heart-defect as it turns out. I never noticed though. I could play sports no problem.
However, during the night one of my heart chambers started leaking.
I woke up, heart going at 200 beats per minute. I freaked out, ran to my parents, and lost conciousness the moment I got there. Probably a mix of stress and the actual heart condition.
My parents called 112, and told what was going on and that they wanted an ambulance.
The young woman said that I had probably used drugs, and that that was whats causing it. My mother told the woman I didn't use drugs, and that we had had a birthdayparty from 20:00 till 00:00 and that I was in her immediate vacinity all the night so it wasn't drugs. All this whilst panicking ofcourse.
The woman said "Well teens are very crafty at using drugs sneakily"
My mom and dad panicked and pleaded for 4 minutes and the woman still refused to send an ambulance.
My mom and dad had to drag me down the stairs and drive me to the hospital themselves, where the staff immediately saw my ECG wasn't good, and that normal blood flow was disrupted. I was rushed into surgery.
I was unconcious during all of this, and only woke up the next morning after the surgery.
Now I got a nice scar on my chest, to remind me.
We ofcourse made a complaint against the woman. We didnt sue, but we received an handwritten apologyletter and a declaration that her employment was being terminated after listening to the recordings of our 112 call.
When I got home from the hospital 5 days after the night things went wrong, the manager of the callfloor as they call it was at our house with a Gamecube with 4 games as an apology present. I'm still in contact with him once in a while. Very nice guy.
Also, the GameCube was pretty a brand new release back then so it was an awesome present.
So yes. Even in developed countries, sometimes stupid people are put in life / death decisionmaking places. Sometimes with (almost) disastrous results.
Good fucking job operator
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