A Letter from Howard Stringer; the Chairman, Chief Executive Officer and President of Sony
22 replies, posted
[INDENT][IMG]http://www.sony.com/upload/assets/stringer.jpg[/IMG] [B]
Sir Howard Stringer[/B]
Dear Friends,
I know this has been a frustrating time for all of you.
Let me assure you that the resources of this company have been focused on investigating the entire nature and impact of the cyber-attack we’ve all experienced and on fixing it. We are absolutely dedicated to restoring full and safe service as soon as possible and rewarding you for your patience. We will settle for nothing less.
To date, there is no confirmed evidence any credit card or personal information has been misused, and we continue to monitor the situation closely. We are also moving ahead with plans to help protect our customers from identity theft around the world[B]. [/B]A program for U.S. PlayStation Network and Qriocity customers that includes a [B]$1 million identity theft insurance policy per user[/B] was launched earlier today and announcements for other regions will be coming soon.
As we have announced, we will be offering a “Welcome Back” package to our customers once our PlayStation Network and Qriocity services are up and running. This will include, among other benefits, a month of free PlayStation Plus membership for all PSN customers, as well as an extension of subscriptions for PlayStation Plus and Music Unlimited customers to make up for time lost.
[B]As a company we — and I — apologize[/B] for the inconvenience and concern caused by this attack. Under the leadership of Kazuo Hirai, we have teams working around the clock and around the world to restore your access to those services as quickly, and as safely, as possible.
I know some believe we should have notified our customers earlier than we did. It’s a fair question. As soon as we discovered the potential scope of the intrusion, we shut down the PlayStation Network and Qriocity services and hired some of the best technical experts in the field to determine what happened. I wish we could have gotten the answers we needed sooner, but forensic analysis is a complex, time-consuming process. Hackers, after all, do their best to cover their tracks, and it took some time for our experts to find those tracks and begin to identify what personal information had — or had not — been taken.
As a result of what we discovered we notified you of the breach. Our investigation is ongoing, and we are upgrading our security so that if attacks like this happen again, our defenses will be even stronger.
In the last few months, Sony has faced a terrible earthquake and tsunami in Japan. But now we are facing a very man-made event – a criminal attack on us — and on you — and we are working with the FBI and other law enforcement agencies around the world to apprehend those responsible.
In the coming days, we will restore service to the networks and welcome you back to the fun. I wanted to personally reach out and let you know that we are committed to serving you to the very best of our ability, protecting your information better than ever, and getting you back to what you signed up for – all the games and great entertainment experiences that you expect from Sony.
With best regards,
[URL="http://blog.eu.playstation.com/2011/05/06/a-letter-from-howard-stringer/"]Howard Stringer[/URL]
[/INDENT]
It's okay anyway, they already gave everyone a 30-day pass to Sony Plus!
[QUOTE=Tangara;29651954]fuck sony. i hope this incident brings about the end of them[/QUOTE]
Holay shit mang', that's purdy harsh of yeh.
fuck sony. i hope this incident brings about the end of them
Just announced today: [url]http://blog.eu.playstation.com/2011/05/06/important-step-for-service-restoration/[/url]
[quote]Today our global network and security teams at Sony Network Entertainment and Sony Computer Entertainment began the final stages of internal testing of the new system, an important step towards restoring PlayStation Network and Qriocity services. As previously mentioned, we’ve been working around the clock to rebuild the network and enhance protections of your personal data. It’s our top priority to ensure your data is safe when you begin using the services again.
We understand that many of you are eager to again enjoy the PlayStation Network and Qriocity entertainment services that you love, so we wanted you to be aware of this milestone and our progress. We will provide additional updates as soon as we can.[/quote] I hope it means it'll open today, I just wanna link Portal 2.
Another attack was announced by a hackergroup over IRC scheduled to happen coming weekend. We'll see what happens.
Incidently, I've also received the SOE warning mail regarding possible stolen theft. Apparently, they've also managed to take information of the PC based Sony games.
Console war is over finally. PS3 obviously is nothing more than a grill.
[media]http://www.youtube.com/watch?v=KZO9DPPwgyw[/media]
I feel so bad for sony. What at first was sorta funny is now really upsetting.
Sucks for all the people that bought Portal 2 and can't link it to steam yet, I'm glad I made a quick decision to buy Portal 2 on steam :v:
[QUOTE=locojaws;29652689]Console war is over finally. PS3 obviously is nothing more than a grill.
[media]http://www.youtube.com/watch?v=KZO9DPPwgyw[/media][/QUOTE]
Which is why they're still in business after all these attacks
For their new system, have they consulted hacking experts, and had them try their best at cracking into the system? It would prove useful to close any security holes that future violent hackers may use.
[QUOTE=Shadowstone;29664817]For their new system, have they consulted hacking experts, and had them try their best at cracking into the system? It would prove useful to close any security holes that future violent hackers may use.[/QUOTE]
"violent hackers"
lol
[QUOTE=Zeke129;29664961]"violent hackers"
lol[/QUOTE]
Yeah that's just sil
[b]OH FUCK OH NO HELP
HE'S BEATING ME TO DEATH WITH A DDOS AND SOME SIGNING KEYS
OH GOD HE'S GOT A DECRYPTION ALGORI[/b]
[QUOTE=DarkWolf2;29652644]Another attack was announced by a hackergroup over IRC scheduled to happen coming weekend. We'll see what happens.
Incidently, I've also received the SOE warning mail regarding possible stolen theft. Apparently, they've also managed to take information of the PC based Sony games.[/QUOTE]
Given that the FBI is already involved, and has probably heard of such an upcoming attack if there really is to be one, I'd say they'll be ready to catch whomever is responsible so as to avoid what caused this particular fiasco. The other law enforcement agencies he's referring to in his letter remain somewhat of a mystery to me. I've only heard about the FBI's involvement.
OK now you can actually [U]choose[/U] two games, out of five presented.[quote]Also, look out for more information on the rest of our Welcome Back programme, including which free content you will be eligible for. We will be offering PSN users the opportunity to select two PS3 games from a list of five, as well as offering PSP users the opportunity to choose two games from a list of four. We will let you know exactly what games are available very soon.[/quote]
[QUOTE=Starpluck;29668738]OK now you can actually [U]choose[/U] two games, out of five presented.[/QUOTE]
well i was pissed at them but, hey, their loss is my sweet gain
ten bucks they choose every iteration of guitar hero just to troll us
[QUOTE=Mr. Scorpio;29668828]well i was pissed at them but, hey, their loss is my sweet gain
ten bucks they choose every iteration of guitar hero just to troll us[/QUOTE]
Fuck that shit you get some
[img]http://upload.wikimedia.org/wikipedia/en/5/52/Extreme_Pinball_Cover.jpg[/img]
PSONE CLASSICS EXTREME PINBALL
[QUOTE=Starpluck;29668738]OK now you can actually [U]choose[/U] two games, out of five presented.[/QUOTE]
Good thing I have 3 accounts. Unless its per system and not per user.
Am I the only one who read this letter in Cave Johnson's voice?
Outage hasn't affected me but I really only use my ps3 for blu-rays and exclusive games still free stuff is cool
I feel bad for them.
On unrelated note, I hope Sony can leave Geohot alone and let him continue his work.
[QUOTE=RELAXiN;29668902]Good thing I have 3 accounts. Unless its per system and not per user.[/QUOTE]
Having a 'per user' system would be really silly for any offer such as this.
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