Okay, I'm not even sure if this is the correct thread to post in. I've read trough and can't find it. Sorry if it's the wrong one.
I purchased a server with GTXGaming, actually two. I had some problems so I contacted customer support. All they did was give me no advise on how to fix things. They didn't have a clue what they was saying.
There customer support sucks, they've banned me from there website because I asked for a refund after telling me to read there T&C. How can I read there fucking T&C when I'm banned?
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I got so much more, too much to really post.
Why did you join just to tell us this
[QUOTE=CoolCorky;36696782]Why did you join just to tell us this[/QUOTE]
I saw a thread about this site a few weeks back after purchasing a few servers. Thought you guys might of liked it. I guess not...
[quote]My problem is your services. Don't make me show you what actual abuse is dude :/[/quote]
What a badass.
[QUOTE=_jesterk;36696793]What a badass.[/QUOTE] Didn't say I was a badass. I had enough of there constant abuse, that's all I could find as I am banned to show any tickets. I saw a post on this forum a while ago about there crap services. I wanted to let you guys know that they're still crap. Just a heads up -_-
Maybe, instead of contacting them through their personal Skype accounts, you should have just reported a ticket and waited it out?
[QUOTE=slayer20;36696838]Maybe, instead of contacting them through their personal Skype accounts, you should have just reported a ticket and waited it out?[/QUOTE]
I did, that's the funny thing. I posted a ticket two weeks ago, they asked me to wait until last Friday which I did. Tuesday morning and I had no reply and I was told too post another ticket. I did post another, then I was instantly banned.
you could have called them ¯\(ツ)/¯
While I agree that GTX can quite often seem like a bunch of slimebags, you're not in the right.
1) "You have skype listed on your page, you have to provide support over skype"
Skype isn't ideal for support for many, many reasons. Just because it's listed as a contact method [b]does not[/b] mean anyone should provide support over it. Personally I wouldn't.
2) You only posted their responses to your tickets. Without seeing what you said to them in the first place, how are we meant to judge if they are in the wrong or not?
If you're going to try and degrade whatever reputation they have, back up your claims with solid facts, not half-arsed half-the-story screenshots.
[QUOTE=Not Flapadar;36697448]While I agree that GTX can quite often seem like a bunch of slimebags, you're not in the right.
1) "You have skype listed on your page, you have to provide support over skype"
Skype isn't ideal for support for many, many reasons. Just because it's listed as a contact method [b]does not[/b] mean anyone should provide support over it. Personally I wouldn't.
2) You only posted their responses to your tickets. Without seeing what you said to them in the first place, how are we meant to judge if they are in the wrong or not?
If you're going to try and degrade whatever reputation they have, back up your claims with solid facts, not half-arsed half-the-story screenshots.[/QUOTE]
They have Skype on there contact us page which says if you need support you may contact us via Skype, submitting a ticket, phoning us or writting us a letter. I can't remember exactly but I'm sure it's along those lines. I can't show any support tickets as I'm banned. I shown the part storys I written back. That was basically everything, unless you want too see the parts where Matt first started to "try" and help me.
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[editline]10th July 2012[/editline]
[QUOTE=audun;36697403]you could have called them ¯\(ツ)/¯[/QUOTE]
I can't find there phone number as I'm banned. I don't have an eidetic memory xD
[QUOTE=chucky3379;36697597]They have Skype on there contact us page which says if you need support you may contact us via Skype, submitting a ticket, phoning us or writting us a letter. I can't remember exactly but I'm sure it's along those lines. I can't show any support tickets as I'm banned. I shown the part storys I written back. That was basically everything, unless you want too see the parts where Matt first started to "try" and help me.[/QUOTE]
You've clearly posted screenshots of you saying "Don't make me show you what abuse is"
If someone said that to me, as a support operator at an unrelated company, I wouldn't take that. Nor would I let any of my co-workers take it. It would be immediate service suspension and forced end-of-cycle termination.
If a support operator isn't being as helpful as you would like, there's a simple solution: Go to another company. [b]Never[/b] take it out on them personally, you'll only dig yourself deeper into shit.
First issue was Skype.
Second one is talking down to them
Third issue is making a thread about it on here
I see everyone is going to relate to the one bad comment I've said to them. I've had nearly two months of crap from them, all I said was one thing back to them. Fuck it, it doesn't matter. Enjoy getting ripped if anyone ever goes with them.
[QUOTE=chucky3379;36701433]I see everyone is going to relate to the one bad comment I've said to them. I've had nearly two months of crap from them, all I said was one thing back to them. Fuck it, it doesn't matter. Enjoy getting ripped if anyone ever goes with them.[/QUOTE]
Calm down. We're pointing out the obvious.
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That comment sums it all up.
"Its not our hosting." aka - not their problem.
What is this and why do I care what some instigating asshole does to some poor company?
[QUOTE=areolop;36701598]Calm down. We're pointing out the obvious.
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That comment sums it all up. Actually, in there support page, it was there problem. The server was down for 5 days i.e there problem.
"Its not our hosting." aka - not their problem.[/QUOTE]
It was there problem. The server was down for 5 days. I.e, there dedi.
[QUOTE=Clementine;36701625]What is this and why do I care what some instigating asshole does to some poor company?[/QUOTE]
Insigating asshole, lol. You mad bro?
Lukeo - 28th May 2012
lol your parents are on 100k to 200k?
working class scum
Foxconn - 3 Weeks Ago
"What the fuck? You're a fucking sociopathic freak, go wallow in your own loneliness you disgusting husk of a man."
Jack Trades - 1 Minute Ago
Huge pseudo-moralistic douche.
Like I'd want advise or a rant with someone who's hated so much?
GTXGaming is known for being the worst host. It's run by that one guy. Anyone else you speak to is fake accounts "Jason Orange" that he uses to make the company look bigger. He acts like a child and I told him that. He sent me his facebook page to prove he wasn't.
I shall not buy from there ever again.
[QUOTE=First 12er;36703320]GTXGaming is known for being the worst host. It's run by that one guy. Anyone else you speak to is fake accounts "Jason Orange" that he uses to make the company look bigger. He acts like a child and I told him that. He sent me his facebook page to prove he wasn't.
I shall not buy from there ever again.[/QUOTE]
Lol, it's funny. he did the same to me the other day. I called him childish and said I'm most probably older than him, he sent me he's facebook page and said I don't think you are. Well, okay I was wrong, he's 2 years older than me. He acts like he's 15.
Make a thread bitching about them on another forum! That'll show em!
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