• Verizon To Charge “Convenience” Fee For Payments Made Online Or Via Phone Starting January 15th
    60 replies, posted
[quote]Good ol’ Verizon, always passing the savings onto its customers. If you didn’t catch the sarcasm in that last statement, prepare yourselves for disappointment. Verizon apparently believes you should be charged a “convenience” fee for paying your bill. Yea, I know — what a convenience it is to shell out hundreds of dollars to a company that has [URL="http://www.cultofandroid.com/1415/another-nationwide-4g-lte-outage-for-verizon-three-in-one-month/"]three outages in one month[/URL]. Okay, so the “convenience” fee really only applies to anyone trying to pay their bill online or over the phone with any method other than electronic check. You’re also safe from being charged a fee if you are enrolled in AutoPay. When these types of stunts are pulled by companies, I always call bullshit — and that’s not going to change here. This is nothing more than Verizon passing down charges they should be paying. Sort of like the whole “go paperless and save a tree” BS. It’s always about the company saving money at the expense of the consumer. We give them the “convenience” of not having to spend money on paper, ink, and shipping by going paperless, but where’s our savings? Think is works the other way around — nope! Well folk, starting January 15th, if you plan on paying your bill online or over the phone with any method other than electronic check, be prepared for a $2 “convenience” fee. That’s right, you now have to pay to use the “convenience” of a credit card; the same card the system requires you to have in order to build credit. Try spending your life paying cash or check for stuff you can afford and you will find yourself denied by every loan department in the U.S. when trying to get a mortgage. Catch 22 for sure. It’s ironic that when you try to first sign up for service through Verizon you must pass a credit check or pay an ungodly deposit. Basically they don’t trust you unless you have good credit, but if you try to use that credit to pay your bills, it’s a convenience that they think should cost you extra. Makes sense — right? I’d say fight back by switching to paper billing and mailing in your payment — that way Verizon’s payment processing costs go through the roof — but I’m sure in the end, they’ll find a way to pass that cost back down to you (perhaps a $5 outage fee to restore their networks when they fail.) I know I’m pissing and moaning but I have Verizon and have been dealing with this crap for years (and I don’t even get service at my house). Next you’ll tell me to switch carriers, well — it’s sort of like why I stay with Comcast: there’s no better option. That’s my rant and I’m sticking to it. Call me whiny, call me spoiled, call me whatever you want — it’s my money and I’ll cry if I want to.[/quote] [url]http://www.cultofandroid.com/1439/verizon-to-charge-convenience-fee-for-payments-made-online-or-via-phone-starting-january-15th-rant/[/url] [img]http://cultofandroid.cultofmaccom.netdna-cdn.com/wp-content/uploads/2011/12/vconfee.jpg[/img]
That's not very convenient.
Thats just terrible.
Change.org to the rescue.
What a huge load of shit. Although I don't buy anything from my phone, I'm not just going to let them fuck over everyone else I am going to sign a petition
So who gets the 2$ convenience fee then? It's not going to be the poor fuckers answering the phones I can guarantee that.
didnt they learn anything by watching what Bank of America did to piss off customers?
Shaw here does the opposite for home services I believe. They charge extra for paper billing
how long until every telecom merges together and the resulting monopoly proceeds to say "we're charging whatever we want and there's nothing you can do about it"
I hope people switch provider if they can as that is a horrible idea.
AT&T Master race
Boycott Verizon, like everyone did to GoDaddy
[QUOTE=Emz;33953081]I hope people switch provider if they can as that is a horrible idea.[/QUOTE] Two dollarsa a month, shut down everything. Jesus christ it sucks but that's business for you.
[QUOTE=Emz;33953081]I hope people switch provider if they can as that is a horrible idea.[/QUOTE] It's this or a $350 termination fee
Like Elecbullet said, it's business. Two bucks barely makes a difference in my monthly bill.
[QUOTE=redBadger;33953263]Like Elecbullet said, it's business. Two bucks barely makes a difference in my monthly bill.[/QUOTE]You're not a clever man are you? Two bucks is nothing. When every service adds 2 bucks for no reason it stacks up. Later when they can get away with it, they increase it to 3 bucks, then 5. Soon enough you will need a monthly subscription just to use phone to pay. Stop the problem while it's still small.
So, still no charge for mailing a damn check? You would think they'd rather you pay electronically than to send in mail...
It's 2 goddamn dollars, calm down.
[QUOTE=A B.A. Survivor;33953372]It's 2 goddamn dollars, calm down.[/QUOTE] It's $2 for absolutely nothing.
The word fee means money for no reason.
[QUOTE=A B.A. Survivor;33953372]It's 2 goddamn dollars, calm down.[/QUOTE] Problem is, if on-one complains then the competition will also add small bullshit fee's or Verizon will add more of them themselves. And then we'll end up with a money grubbing farce that'll be alike to Activision's shenanigans since MW2's DLC release.
[QUOTE=AJisAwesome15;33953098]AT&T Master race[/QUOTE] That's cute, who needs proper coverage anyway
This is retarded, submitting monetary data is no different to any other sort of data, they shouldn't be legally allowed to do this.
Bunch of cunts
[QUOTE=A B.A. Survivor;33953372]It's 2 goddamn dollars, calm down.[/QUOTE] [quote]You're not a clever man are you? Two bucks is nothing. When every service adds 2 bucks for no reason it stacks up. Later when they can get away with it, they increase it to 3 bucks, then 5. Soon enough you will need a monthly subscription just to use phone to pay. Stop the problem while it's still small. [/quote] Do you really want them to pass this and every other company adapting this too? Because when that happens it will be too late to go back. Stop it while there still is a chance. You americans complain about lack of jobs and low wages but then you are ok with companies adding fees for NO REASON!
What's so convenient about paying extra money?
[QUOTE=AceOfDivine;33953695]Do you really want them to pass this and every other company adapting this too? Because when that happens it will be too late to go back. Stop it while there still is a chance. You americans complain about lack of jobs and low wages but then you are ok with companies adding fees for NO REASON![/QUOTE] Like I said, it's business. It's business because the company is applying a fee to an obviously popular service to bring them more cash. If people accept it and pay the small fee, then sure, they [i]might[/i] increase the fee, but only to a very small degree. It's not a problem when it's business. Plenty of other companies get away with it all the time. Luckily for me, I am a clever man, because I send in my bills the old fashioned way and it's not my problem, nor my concern. And there is a reason why they are adding a fees. It's obvious lots of people pay their bills online, therefore, to rack in a few extra bucks, they charge that large amount of people some a little big of dough. Ta-da, business strategy at its finest.
And since Verizon has a third of a fucking monopoly on mobile connections in the US, switching is that much more of a non-option. And you know the other companies would do this in a heartbeat if they thought they could get away with it.
[QUOTE=tepholman;33953727]What's so convenient about paying extra money?[/QUOTE] Seems to be a charge for anyone using personell assisted payments. So if you just pay online without assistance you shouldn't get charged it.
[QUOTE=AceOfDivine;33953695] You americans complain about lack of jobs and low wages but then you are ok with companies adding fees for NO REASON![/QUOTE] This guy clearly knows something about america. [img]http://flagdog.facepunchstudios.com/img/16x11/LV.png[/img]
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