Valve introduces Steam Refunds - Polidicks

[url]http://store.steampowered.com/steam_refunds[/url] [QUOTE]You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. It doesn't matter. Valve will, upon request via help.steampowered.com, issue a refund for any reason, [B]if the request is made within fourteen days of purchase, and the title has been played for less than two hours. There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.[/B] You will be issued a full refund of your purchase within a week of approval. [B]You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount.[/B] (Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method. Click here for a full list.)[/QUOTE] [QUOTE]Abuse Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you. [B]We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.[/B][/QUOTE] rest at the link there are also these: [url]https://support.steampowered.com/[/url] [url]https://help.steampowered.com/#Login?redir=%23Home%3Fsessionid%3D825ff134b70b28aa96ee36a1[/url]

ABOUT. FUCKING. TIME.

In other news: Pigs have spontaneously grown wings and have taken to the air.

Today is a good day, first fallout 4, then Sepp Blatter, and now this.

[quote]We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.[/quote] People love to hate on Valve, but while they certainly aren't perfect, this is a [B]really[/B] nice gesture.

Credit where it's due, great news. Shame it had to take so long though.

June is stepping up to be the best fucking month. What next, ISIS announces a full moderate alliance with all Middle Eastern countries with full separation of church and state?

It's a good gesture, but remember, it took them 11 years to add. Don't start sucking their dick again because they added a feature that any half-decent marketplace, online or not, should have over a decade after launch.

They finally listened to one of the harshest complains this is absolutely fantastic because this means bad greenlit games can't shake money out of people

Still doesn't help me refund my fucking starforge purchase

[QUOTE]VAC Bans If you have been banned by VAC (the Valve Anti-Cheat system) on a game, you lose the right to refund that game.[/QUOTE] As a vac banned user good, fuck cheaters that would try that now if only they thought of this being a problem with family sharing sooner.

[QUOTE]You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase.[/QUOTE] Wow, I expected it to be Steam Wallet only. Thanks Valve for doing something right for once.

So guess I still can't refund all these management games I bought in the summer of 2010 that I've never installed or played.

Only thing they should change in my opinion now is the wallet funds being non-refundable after 14 days. If you haven't spent it you should be allowed a refund no matter when you paid for it.

Also this means you can now pre-order a game with zero risk, that's interesting.

[QUOTE=Hamaflavian;47861875]So guess I still can't refund all these management games I bought in the summer of 2010 that I've never installed or played.[/QUOTE] Why did you buy them in the first place then.

[QUOTE]VAC Bans If you have been banned by VAC (the Valve Anti-Cheat system) on a game, you lose the right to refund that game.[/QUOTE] this kills the rust cheater

don't forget this quote [quote]but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.[/quote]

[QUOTE=Kljunas;47861908]Also this means you can now pre-order a game with zero risk, that's interesting.[/QUOTE] Only if you pre-order within 14 days of release.

Yay, finally an overhaul to match Origin somewhat more closely.

[QUOTE=wickedplayer494;47861932]Yay, finally an overhaul to match Origin somewhat more closely.[/QUOTE] This is way better than what Origin has, Origin only has this for it's own games, this is for [I]everything[/I].

[QUOTE=dgg;47861927]Only if you pre-order within 14 days of release.[/QUOTE] Nope. [quote]When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. [B]The standard 14-day/two-hour refund period also applies, starting on the game’s release date.[/B][/quote]

[QUOTE=dgg;47861927]Only if you pre-order within 14 days of release.[/QUOTE] No, you can request a refund at any time before the games release, and 14 days after the games release. It says that clearly on the refund page.

They say if it doesn't fit under their listed conditions you can try it either way, but I doubt it is retroactive. I wan't refunds on Watch Dogs and Advanced Warfare, barely played either for any amount of time, got caught by their hype trains and false advertising.

[QUOTE=Limed00d;47861916]this kills the rust cheater[/QUOTE] refunds still work for cheaters, all you have to do is file for a chargeback! works 100% of the time

[QUOTE=dgg;47861927]Only if you pre-order within 14 days of release.[/QUOTE] You can still get a refund, it's just very unlikely. Depends on your reasoning.

[QUOTE=dgg;47861927]Only if you pre-order within 14 days of release.[/QUOTE] that is probably the most reasonable time to preorder anyways

Wish I could refund all of the sandbox zombie shooter simulators.

[QUOTE=dgg;47861927]Only if you pre-order within 14 days of release.[/QUOTE] This makes it sound like you can get a refund 14 days after release no matter what: [QUOTE]When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. The standard 14-day/two-hour refund period also applies, starting on the game’s release date.[/QUOTE] But even if it doesn't there's no reason to pre-order earlier than that anyway. Unless you're without internet access for two weeks or something.

This is actually fantastic. Would I be wrong to say this is the first pro-consumer thing Valve has done in a long, long time? Recent Triple A release like Mortal Kombat X and Dead or Alive V have been absolutely fucked broken on PC, but now the consumer actually has the option to not be totally screwed out of their hard-earned cash. I am positively giddy.