Canadian ISP uses Facebook to shame non-paying customers by posting names and debt owed - Polidicks

[quote] A Canadian internet service provider (ISP) has received a public backlash after posting a list on its Facebook page of 25 subscriber names who had not paid their overdue bills, in order to publicly shame them into paying. On 30 November, Senga Service Cable Company posted a list of names of subscribers who were to have their internet disconnected on 2 December, together with the exact amounts they owed the company, to its Facebook page, and then shared the list with a number of related community Facebook pages. [/quote] Disgusting. It amazes me that this is not illegal. Screenshot in article. [url]http://www.ibtimes.co.uk/canadian-isp-uses-facebook-shame-non-paying-customers-by-posting-names-debt-owed-1532595[/url] (CBC: [url]http://www.cbc.ca/news/canada/north/fort-simpson-cable-company-1.3346363[/url])

The threat of having to file for bankruptcy would be far more worse than just getting picked on.

[QUOTE]"The [Personal Information Protection and Electronic Documents Act] allows organisations to use or disclose people's personal information only for the purpose for which they gave consent," said Tobi Cohen, a senior communications adviser at the office.[/QUOTE] Praise the government. Imagine a society where all corporations did stuff like this.

How exactly is this not illegal? They're disclosing someone's personal information without consent. I'd say it's equal to posting about who's vising what porn sites, but infact I think it's worse as it involves the customers' financial situation.

[QUOTE=Tools;49289708]How exactly is this not illegal? They're disclosing someone's personal information without consent. I'd say it's equal to posting about who's vising what porn sites, but infact I think it's worse as it involves the customers' financial situation.[/QUOTE] You'd have to read through their contract first before you claim "without consent" but if they have that in there that's really shitty.

[QUOTE=wickedplayer494;49289582]The threat of having to file for bankruptcy would be far more worse than just getting picked on.[/QUOTE] Actually public shaming is much more effective. Had a friend working for a collector's office. People who were completely uncaring were suddenly able to bring up money if there was a threat of their misdeeds showing up on facebook.

[QUOTE=Levelog;49289736]You'd have to read through their contract first before you claim "without consent" but if they have that in there that's really shitty.[/QUOTE] The contracts can be like 200 pages so they can sneak in anything.

This is like, the least Canadian thing guys. Damn it

[QUOTE=The golden;49290761]Canadian communications companies and the laws that govern them are horribly shit and have been for a long time. This is actually very Canadian.[/QUOTE] We really do need to fix our communications laws. It's gotten to the point that no small companies can make any profit because the networks are owned by the big telecoms companies, so they can stop any possible competition form and jack their rates sky high [editline]10th December 2015[/editline] I'm paying 20$ a month so I can fucking send text messages to people, and that doesn't include any calling or data

[QUOTE=Liem;49290812]We really do need to fix our communications laws. It's gotten to the point that no small companies can make any profit because the networks are owned by the big telecoms companies, so they can stop any possible competition form and jack their rates sky high[/QUOTE] A local ISP opened up and began offering service in my area a few years(?) ago. They rented out Shaw's lines and offered unlimited service for nearly half Shaw's prices. Momentum picked up and they started getting a reasonable amount of customers. [i]And then Shaw appealed to the CRTC to jack up the rates on all of their lines about 200%.[/i] In some cases, they outright provided services that was straight up slower despite the price hike. [url]https://openmedia.org/en/guest-blog-how-shaw%E2%80%99s-artificial-price-hike-could-devastate-indie-isps[/url] I'm so fucking sick of the climate in the telecom industry here. What a joke. [editline]10th December 2015[/editline] I have my fingers crossed that Trudeau's government MIGHT do something about this blatant fucking injustice that the CRTC has been willfully ignorant to for the past 20 years but I don't really have my hopes that high. Doesn't seem to be part of his plans.

I walked into a local garage the other day and they had done the same thing pretty much by having a list of names with their debts outstanding. Good on them I say, why should customers be able to jerk businesses over like that and get away with it. I would publicly name and shame someone if they owed me money.

This would be the most illegal in the US.

Why are all ISPs run by assholes?

[QUOTE=wraithcat;49290428]Actually public shaming is much more effective. Had a friend working for a collector's office. People who were completely uncaring were suddenly able to bring up money if there was a threat of their misdeeds showing up on facebook.[/QUOTE] Loan sharks love to use public humiliation. Though gangs go a little further and rape you, take pictures and threaten to publish them to everyone if they don't get the money.

Imagine having a $1400 overdue bill and still having service...

[QUOTE=Tools;49289708]How exactly is this not illegal? They're disclosing someone's personal information without consent. I'd say it's equal to posting about who's vising what porn sites, but infact I think it's worse as it involves the customers' financial situation.[/QUOTE] I'm fairly certain its not legal

[QUOTE=MightyLOLZOR;49310910]Why are all ISPs run by assholes?[/QUOTE] They purposely don't compete to keep prices up. Its like flies to garbage.