Warner Bros. is suspending sales of Batman: Arkham Knight for PC

[Grimhound]

[url]http://www.pcgamer.com/warner-bros-is-suspending-sales-of-batman-arkham-knight-for-pc/[/url]

[quote]We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.

Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: [url]http://store.steampowered.com/steam_refunds[/url]) or the retail location where you purchased the game.

The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.[/quote]

[t]http://i.imgur.com/ErvhMOH.png[/t]

EDIT: GreenManGaming earlier said they'd refund those who bought codes through them if the game's first patch didn't fix it. Since it would appear the first patch isn't coming, you can probably get a refund if you so desire one.

[Banhfunbags]

At least they recognize it.

[Mericet]

If they're in talks to take down the page, I wonder if the 70% negative review rate everybody who clicked on the NOW AVAILABLE banner was graced with will still be on the new page when it comes back?

[Fangz]

[QUOTE=Banhfunbags;48045235]At least they recognize it.[/QUOTE]

I wouldn't be surprised if a huge amount of Steam Refunds played a part in that.

[Dippeggs]

[url]http://steamcommunity.com/games/208650/announcements/detail/145587678167685991[/url]

[quote]We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall. [/quote]

I'm enjoying the game, but only cause I have SLI and etc. I can see why people are angry.

[mr hobo]

I'm not having too many issues with it with my GTX 970. Every once in a while I get a stutter, but nothing to crazy! I guess I'm pretty lucky. At least they are taking it seriously.

[Grimhound]

"This is how the Batman died." was the trailer tagline for this game, right?

Isn't that actually an example of irony?

But yeah. I've heard that the PC port was a rush job. Saw this on my Twitter feed and had to take a moment to pause. Wonder if they'll rerelease Fall 2015 after it's been fixed or not.

[fancy ghost ☂]

at least they're going a step further than all the other companies that push out PC ports without any playtesting whatsoever

hopefully, now with steam refunds, we never have to deal with shit like this again

[PieClock]

Thank you, Steam refunds.

See how much developers are going to care now that their cash is sinking down the drain.

That said, I also haven't had much issues personally, but I also have a 970 and i'm guessing a lot of the port focus made was towards making it work on popular cards like it.

[Rocko's]

Glad they did so. Honestly wonder if it was due to the majority of refunds, especially from Steam's new refund policy, that they caught notice of what was going on. Because if so, I'm really glad that the refund policy might have an affect on developers that release games that aren't properly tested to make sure they work.

[Sableye]

[QUOTE=Grimhound;48045343]"This is how the Batman died." was the trailer tagline for this game, right?

Isn't that actually an example of irony?

But yeah. I've heard that the PC port was a rush job. Saw this on my Twitter feed and had to take a moment to pause. Wonder if they'll rerelease Fall 2015 after it's been fixed or not.[/QUOTE]

I heard it was shit on the giant bombcast and that was them describing the game 4-5 weeks ago before it was even released, they were hoping they would fix those fps drops before it shipped

[editline]24th June 2015[/editline]

This is the first AAA title to feel the sting of steam refunds, now you can't just ship shit and expect people to be patient that it could work eventually

[3221drdew]

i'm glad because i thought this game woulda been good atleast i did not pre ordered

but just watching a few streams of it the game looks fun outside of the batmobile which is most of the game.

[Jaguar]

I hope they can make it run on my toaster

Not that I have high hopes for that, but at least they're trying to amend it

[redBadger]

Give me the fucking dlc I had when I got this shit for free ya cunts

[redBadger]

Give everone the season pass as comp

[JerryK]

i wonder why so many companies still don't want to take the smart route and just make a good game

[Curls]

[QUOTE=cccritical;48045346]at least they're going a step further than all the other companies that push out PC ports without any playtesting whatsoever

hopefully, now with steam refunds, we never have to deal with shit like this again[/QUOTE]

hopefully with steam refunds, this forces devs to make good games or go bankrupt

before devs were able to make shit games and got away with it. All they had to do, was pay for the marketing, not the game.

[sYnced]

does it really come down to poor coding in situations like these? and why is this frequent in today's PC games?

[Grimhound]

[QUOTE=sYnced;48045744]does it really come down to poor coding in situations like these? and why is this frequent in today's PC games?[/QUOTE]

With Arkham Knight? Apparently they tossed the PC port to another studio to develop a few weeks prior to release and Rocksteady was able to give them minimal help because they were busy working on the DLC. So the studio working on PC port tried to hurry to make it work. And when they were done they had a nice big pile of the game left over that they had picked out because they couldn't figure out how to implement it properly. High resolution textures, graphical features such as ambient occlusion, and various other things. And what did work only worked on recent or brand new NVidia cards. I've heard reports of 5-15 second random periods of stutter in the game. Random loads that pause the game to happen.

[AntonioR]

What's the point of all the engines(in this case Unreal) supporting all the possible platforms when the ports suck ass ?

[patq911]

Refunds have already changed things so much, I am so glad they implemented them.

[caseytube]

[QUOTE=sYnced;48045744]does it really come down to poor coding in situations like these? and why is this frequent in today's PC games?[/QUOTE]

because when people say "these games were developed on pcs" they mean "these games were written on pcs and were then uploaded to the consoles after each build, then tested on that hardware." yes, it is poor coding, but even more so in a case like this poor optimization. remember, this is the unreal engine, so it has the ability to be ported to different engines. but to consumers, we don't see how different the heirarchy and mechanics are to each system, and how much work actually goes into ports.

tl;dr: pc doesn't usually come first for console-centric and it's difficult to make a perfect game on pc without investing a hella load of time on it.

[TheTalon]

[QUOTE=Rocko's;48045401]Glad they did so. Honestly wonder if it was due to the majority of refunds, especially from Steam's new refund policy, that they caught notice of what was going on. Because if so, I'm really glad that the refund policy might have an affect on developers that release games that aren't properly tested to make sure they work.[/QUOTE]

I bet it's more to do with Valve keeps their cut of the sales, even after a refund, and it's the dev's responsibility to fork out the difference and they're actually losing money with every refund

[patq911]

[QUOTE=TheTalon;48045779]I bet it's more to do with Valve keeps their cut of the sales, even after a refund, and it's the dev's responsibility to fork out the difference[/QUOTE]

If steam wasn't already as big as it is, I would say that would be an awful decision.

[JerryK]

[QUOTE=AntonioR;48045763]What's the point of all the engines(in this case Unreal) supporting all the possible platforms when the ports suck ass ?[/QUOTE]

it has nothing to do with the engine, it's entirely the developer's fault

[editline]24th June 2015[/editline]

[QUOTE=sYnced;48045744]does it really come down to poor coding in situations like these? and why is this frequent in today's PC games?[/QUOTE]

it's poor everything

[hypno-toad]

Damn, got a copy of this with my new graphics cards and just redeemed/installed it a few hours ago

I want my 98 cents back

[Johnny on Flame]

[QUOTE=sYnced;48045744]does it really come down to poor coding in situations like these? and why is this frequent in today's PC games?[/QUOTE]

Insuficient hands working on it, poor budgets, small time-frames to work with, etc. AAA publishers want big money without doing the proper investment to have said return.

Hopefully with the current refund policies this means that everyone who does this gets burned.

[gk99]

Uh, alright then. Now assuming I [I]could[/I] run it, I can't buy it. Neat.

[AntonioR]

[QUOTE=JerryK;48045804]it has nothing to do with the engine, it's entirely the developer's fault[/QUOTE]

But that is my point, how can you mess it up so hard when the engine itself is made to handle different platforms ? And epic probably has some support service or something, AMD and Nvidia too. Imagine if they tried to make and engine themselves...

[YouWithTheFace.]

dang is it really that bad?