Father blames Microsoft as son spends £1150 on Xbox Live - Polidicks

[URL="http://www.eurogamer.net/articles/2012-07-13-father-blames-microsoft-as-son-spends-1150-on-xbox-live"]From Eurogamer/Daily Mail: [/URL] [QUOTE]Father Sam Ghera complained to Microsoft after his 12-year-old son Nik spent £1150 on Microsoft Points over a six month period. Ghera's son claimed he didn't know the Microsoft Points were being charged to his father's credit card,[B] despite having spent £100 in a single day on games such as FIFA and Call of Duty.[/B] [B]"He didn't realise it was costing real money,"[/B] Ghera, from Wolverhampton in the West Midlands, told the Daily Mail. "With sites like eBay and iTunes it always asks you for a password before you make a purchase, but with Xbox Live you just press a button and then your money's gone. "I contacted Microsoft but, six months down the line, they're still saying they're looking into it. I'm waiting for them to get back to me. "An apology would be nice but I'm more interested in having this problem stopped so that we as parents can stop our kids from making payments on our cards." Microsoft has responded to the report, noting that the price of downloadable content is stated throughout the purchasing process. [B]"There are multiple opportunities where consumers are asked to confirm their purchases. The price is clearly displayed on the screen," [/B]a spokesperson said. "It should also be noted that Xbox Live accounts registered for children's use have online activity automatically defaulted to off, and these can be enabled, should the parents wish, in the family settings section. "These settings include specifying the email address to which all purchase notifications are sent and using other features, such as 'over the shoulder approval', that allows the account holder to give permission for purchases by typing in a password." [/QUOTE] [QUOTE][B]"He didn't realise it was costing real money,"[/B][/QUOTE]

Idiot child. I've had both my parent's, my grandmother's, and even my sister's card details on my 360 for years now. How hard is it to simply not buy shit with other people's money?

What an idiot.

I do believe there's family settings that prevent shit like this.

He shouldn't even be playing CoD in the first place. The 18 rating is there for a reason. Also it baffles me how he spent £100 on FIFA & CoD (in one day), Activision must be charging a lot for their map packs now :v:

How about... You know... [b]TEACHING HIM?[/b]

[QUOTE=EvilPengy;36751699]He shouldn't even be playing CoD in the first place. The 18 rating is there for a reason. Also it baffles me how he spent £100 on FIFA & CoD (in one day), Activision must be charging a lot for their map packs now :v:[/QUOTE] He probably bought loads of Ultimate Team packs on FIFA.

[QUOTE=EvilPengy;36751699]He shouldn't even be playing CoD in the first place. The 18 rating is there for a reason.[/QUOTE] but that's like, you know, ninety-nine percents of cod's userbase

That's why I have a dog

[QUOTE=dass;36751702]How about... You know... [b]TEACHING HIM?[/b][/QUOTE] Parents should be responsible for their own children's upbringing? [b]PREPOSTEROUS[/b]

[QUOTE=WeekendWarrior;36751717]He probably bought loads of Ultimate Team packs on FIFA.[/QUOTE] Good point, I used to play FIFA UT a lot and even though I did buy the occasional packs with real money, I can see how it'd quickly add up

But when you buy points it says how much the points cost right next to it, the kid's obviously just playing dumb to avoid getting in trouble "ohh ohh I didn't know it cost money, it never said anything about the points costing money, it's not my fault, etc etc"

Why do people refuse to believe their darling little one did something wrong?

ITT oldschool ways of thinking complains when technology is too difficult to understand and gets mad over lots of money gone

[quote]"He didn't realise it was costing real money,"[/quote] My bullshit detector! I just got this thing fixed, dammit!

He's 12? He's either a little slow in the head or playing the victim.

[QUOTE=EvilPengy;36751699]He shouldn't even be playing CoD in the first place. The 18 rating is there for a reason. Also it baffles me how he spent £100 on FIFA & CoD (in one day), Activision must be charging a lot for their map packs now :v:[/QUOTE] I work at a game retailer and I can tell you right now that the vast, vast majority of people buying CoD in our store are boys between the age of 5 and 14. I have also been forced to sell Saints Row the Third and Grand Theft Auto 4 to at least half a dozen children under the age of 8. A lot of parents just do not give a fuck.

they should just give them a refund

[QUOTE=evlbzltyr;36751754]But when you buy points it says how much the points cost right next to it, the kid's obviously just playing dumb to avoid getting in trouble "ohh ohh I didn't know it cost money, it never said anything about the points costing money, it's not my fault, etc etc"[/QUOTE] I'm pretty sure you can configure XBL to automatically charge your card without actually buying points. I can understand how the kid might have thought that XBox Live Points weren't real money, but where did he think they were coming from then? Also, why did the dad have it set up to easily charge his card without talking to his son about it?

[QUOTE=PowerBall v1;36751838]they should just give them a refund[/QUOTE] It's not Microsoft's fault. The father shouldn't have put his credit card information on the Xbox without explaining to his kid how it works.

[QUOTE=PowerBall v1;36751838]they should just give them a refund[/QUOTE] It clearly says it costs money, and the account can be configured so you can't just press buy. It's his own fault.

[QUOTE=JeanLuc761;36751888]It's not Microsoft's fault. The father shouldn't have put his credit card information on the Xbox without explaining to his kid how it works.[/QUOTE] yeah well obviously it was an accident

[QUOTE=PowerBall v1;36751838]they should just give them a refund[/QUOTE] I'd think more like partly refunded. It does seem that the father had no idea of how to manage the settings for such things for the account, but giving him a full refund for over $1000 worth of merchandise that is already on the system doesn't really make sense.

[QUOTE=PowerBall v1;36751910]yeah well obviously it was an accident[/QUOTE] Bullshit it was, the kid realised he got found out, blames it on Microsoft knowing dear old dad is too stupid to see through his lies.

[QUOTE=markg06;36751926]Bullshit it was, the kid realised he got found out, blames it on Microsoft knowing dear old dad is too stupid to see through his lies.[/QUOTE] yeah, whatever. Microsoft should keep what may just be the fathers salary for this month, and leave them with £1150 of useless junk. God forbid having any decency or compassion. The only way something like this could happen is if you're dumb in the head, natural selection at work folkes. Fucking Darwin award. Hope they starve.

[QUOTE=PowerBall v1;36751954]yeah, whatever. Microsoft should keep what may just be the fathers salary for this month, and leave them with £1150 of useless junk. God forbid having any decency or compassion. The only way something like this could happen is if you're dumb in the head, natural selection at work folkes. Fucking Darwin award. Hope they starve.[/QUOTE] £1150 over a [B]six-month[/B] period. If it took that long for the father to notice, either he's very poor at managing his money or it isn't a huge dent in his salary (or both). BOTH the father and the son need to learn a lesson about managing their money; I'd say a partial refund at best is in order, but even that might be unnecessary.

[QUOTE=Gears of duty;36751679]I do believe there's family settings that prevent shit like this.[/QUOTE] There is family settings, there is an option so that the account you use isn't able to download or purchase games. But the only problem is that it doesn't allow you to download certain game updates that go straight to your hard drive.

[QUOTE=PowerBall v1;36751954]yeah, whatever. Microsoft should keep what may just be the fathers salary for this month, and leave them with £1150 of useless junk. God forbid having any decency or compassion. The only way something like this could happen is if you're dumb in the head, natural selection at work folkes. Fucking Darwin award. Hope they starve.[/QUOTE] It's like every post that comes out of you is stupid.

[QUOTE=PowerBall v1;36751954]yeah, whatever. Microsoft should keep what may just be the fathers salary for this month, and leave them with £1150 of useless junk. God forbid having any decency or compassion. The only way something like this could happen is if you're dumb in the head, natural selection at work folkes. Fucking Darwin award. Hope they starve.[/QUOTE] Uhh yeah they should keep the money, he was dumb enough to let his kid have his card details, not check his bank statement over these 6 months his kid was pissing away cash and then goes and blames it on Microsoft despite them having multiple confirmations, it asks you on screen if you want to go ahead and it emails you, the guy fucked up and now he has to live with that.

ban dlc boycott xbox