Hello you stupid, racist drunk. India calling - What the Indian call centre staff are really told ab - Polidicks

[img]http://resources3.news.com.au/images/2011/07/23/1226100/496323-drunk-dialling.jpg[/img] Workers in Indian call centres told if they call on Friday night, Australians "will be smashed, every time". Picture: ThinkStock Source: [url]http://www.news.com.au/national/what-indian-calls-centres-are-really-told-about-australians/story-e6frfkvr-1226100495649[/url] [release] • Indian call centres get culture training • Told Australians are dumb, drunk, racist • Aussie jellyfish invade Spanish beaches "Just stating the facts, guys. Australia is known as the dumbest continent . . . so speak slowly" - CALL CENTRE TEACHER INDIAN call centres are teaching staff Australia is the world's "dumbest continent" where people "drink constantly" and are "quite racist". Staff taught "how to act Australian" are also told to "speak slowly" to customers on the other end of the phone line because they tend to be technologically "backwards". Indian-based telephone spruikers and helpline operators are also warned that Australians are "touchy" about their pets. They are also instructed it's OK to hang up on Australians who use the "preferred term for us" - "brown bastards". The revelations have caused a stir in the US over cultural stereotyping after they appeared in the reputable news magazine Mother Jones. One of the magazine's writers, journalist Andrew Marantz, spent weeks undertaking training in India with locals at an organisation called the Delhi Call Centre. "For three weeks, a culture trainer will teach us conversational skills, Australian pop culture, and the terms of the mobile phone contracts we'll be peddling," he says. "Our first job at DCC will be to interrupt Australians at dinner and ask them to switch phone providers." Marantz told The Sunday Mail he undertook the investigation last year, when there was some publicity about Indian students in Australia facing violent attacks. The training program taught employees about conversational skills and Australian pop culture in the hope that they would build a rapport with the person they were trying to sell to. In "dissecting" the Australian psyche in 20 minutes, the teacher told the class, "Just stating the facts, guys. Australia is known as the dumbest continent. Literally, college was unknown there until recently, so speak slowly". "Technologically speaking, they're somewhat backward, as well. The average person's mobile would be no better than, say, a Nokia 3110 classic." That revelation "drew scoffs from around the room". "Australians drink constantly," the teacher warned. "If you call on a Friday night, they'll be smashed - every time. "Oh, and don't attempt to make small talk with them about their pets, OK? They can be quite touchy about animals." When one call centre student asked what kind of people lived in Australia, the teacher replied: "Let's admit: they are quite racist. They do not like Indians." She continued: "Their preferred term for us is . . . 'brown bastards'."[/release] And they call us racist?

You Australians are all racist!

"Hey these guys are pretty racist, so be sure to generalise and treat all of them differently." :downs:

Just stating the facts, guys. India is known as the dumbest subcontinent . . . so speak slowly [quote][media]http://www.youtube.com/watch?v=svOlz2ei4Yk[/media][/quote] [quote][media]http://www.youtube.com/watch?v=TRra5W5oYJk&feature=player_embedded#at=31[/media][/quote] just an example of their stupidness!!!

I dunno, I've had a few racist Indian telemarketers..

I think the reason people hate telemarketers is that they ring up all the fucking time, then people start to accosiate Indian = Telemarketer

[QUOTE=J!NX;31289053]Just stating the facts, guys. India is known as the dumbest continent . . . so speak slowly just an example of their stupidness!!![/QUOTE] Says the American, India has more honor students, than America has children. - well known fact, dunno why u rated dumb

[QUOTE=geoface;31289188]Says the American, India has more honor students, than America has children.[/QUOTE] Thats the joke. You don't have to take it seriously. Though their movies are just... horrible.

[QUOTE=J!NX;31289263]Thats the joke. You don't have to take it seriously. Though their movies are just... horrible.[/QUOTE] Their movies must have every genre in it and the hero must Never NEVER die or else the theather will be torched to the ground

[QUOTE=Matrix374;31289365]Their movies must have every genre in it and the hero must Never NEVER die or else the theather will be torched to the ground[/QUOTE] I'm watching the movie "Robot" from india right now, and basically, their heros are like, gods, only lame. They make it far too over-dramatic, and its just insanely stupid looking.

Nice full circle racism there Indian call centers way to stay ahead of the pack. [editline]23rd July 2011[/editline] I always thought Bollywood movies were supposed to be overdramatic

This is 100% true.

they're wrong i'm usually smashed on a thursday night

I love it how when they ring up they always have 'Australian' sounding names.

We don't hate Indians, we hate telemarketers, Indians just can't tell the difference. I just think it's funny how they call us racist while reciting all that shit. Think they'd be too pleased if we asked asked what caste they're in or assumed they had curry for every meal?

Do ho, I wonder what they're taught about my country.

Saying they're technologically backwards. I laughed at this because India is like a 3rd world country.

One more reason to hate telemarketers.

[QUOTE=kaine123;31289934]Do ho, I wonder what they're taught about my country.[/QUOTE] Not sure, but the Indians that I have talked to on support lines and things weren't bad, but that's probably because I had some clue about the shit I was requesting support for, unlike other people who just call up and expect answers immediately.

[QUOTE=toaster468;31289963]Saying they're technologically backwards. I laughed at this because India is like a 3rd world country.[/QUOTE] Please provide citation for this statement. I've been there several times - it's bad, yes, but it's not a third world country.

We do assume that the telemarketer is Indian :\

[QUOTE=Nipa;31290065]Please provide citation for this statement. I've been there several times - it's bad, yes, but it's not a third world country.[/QUOTE] Australia: [img]http://www.destination360.com/australia-south-pacific/australia/images/s/australia-sydney.jpg[/img] India: [img]http://www.worldproutassembly.org/images/Mumbai-laundry.jpg[/img]

[QUOTE=toaster468;31290357] India: [img]http://www.worldproutassembly.org/images/Mumbai-laundry.jpg[/img][/QUOTE] That's the world's largest laundromart.

everybody racist now!!!

snip. Something is wrong with facepunch.

[QUOTE=toaster468;31290357]Australia: [IMG]http://www.destination360.com/australia-south-pacific/australia/images/s/australia-sydney.jpg[/IMG] India: [IMG]http://www.worldproutassembly.org/images/Mumbai-laundry.jpg[/IMG][/QUOTE] That's the American view of the world for sure.

[QUOTE=toaster468;31290357]Australia: [img]http://www.destination360.com/australia-south-pacific/australia/images/s/australia-sydney.jpg[/img] India: [img]http://www.worldproutassembly.org/images/Mumbai-laundry.jpg[/img][/QUOTE] Oh hey! Let's pick the worst example from their group and use the best example from our group! [editline]23rd July 2011[/editline] [QUOTE=Rct33;31290641]That's the American view of the world for sure.[/QUOTE] No.

I always just query them on why they need to tell me this, and most just hang up instantly. I wonder now if this is something they're told to do.

[QUOTE=toaster468;31290357]Australia: [img]http://www.destination360.com/australia-south-pacific/australia/images/s/australia-sydney.jpg[/img] India: [img]http://www.worldproutassembly.org/images/Mumbai-laundry.jpg[/img][/QUOTE] More like India: [img]http://www.iasaglobal.org/images/iasa/new-new-delhi-01-g.jpg[/img] Australia: [img]http://www.destination360.com/australia-south-pacific/australia/images/s/australia-sydney.jpg[/img]

[QUOTE=Megafanx13;31290972]More like India: [img]http://www.iasaglobal.org/images/iasa/new-new-delhi-01-g.jpg[/img] Australia: [img]http://www.destination360.com/australia-south-pacific/australia/images/s/australia-sydney.jpg[/img][/QUOTE] Show the poor side of BOTH