War Z devs 'apologize' for players misreading their steam page
138 replies, posted
[quote]The ever-pondersome The War Z has managed yet another controversy, [B]yesterday being forced to apologise to Steam users after advertising features the game simply doesn’t have. Or as Hammerpoint Interactive put it, what was “imagined” by those who “misread” the Steam page.[/B]
It seems that the description put on Steam was a touch… exaggerated, perhaps listing what the game is eventually planned to include, rather than what’s in there right now. And it didn’t even mention that the game is not yet beyond beta. [B]Claiming to feature “areas between 100 to 400 square kilometers”, the game in fact currently only has one map, and it’s 72 square kilometers. It listed itself as having private servers, which it does not. And it sold itself as having skills to buy with experience points, despite the game having no skills at all.[/B]
An imaginary “hardcore mode” was listed, and it claimed the complete rubbish that 100 players could join a server when the limit is 50. [B]So, well, a pack of lies? No, says executive producer Sergey Titov, it was in fact “presented in a way that could have allowed for multiple interpretations.”[/B] He continues,
“We’ve taken steps to correct this and format information presented on our Steam Store page in a way so it provides more clear information about game features that are present in the Foundation Release and what to expect in the coming weeks.
[B]We also want to extend our apologies to all players who misread infromation about game features.”[/B]
It could be a translation thing, of course, but I’m not sure that reading the words on the screen quite counts as “misreading”. I think he meant that they “miswrote”. Incredibly, Titov’s lack of contrition goes a lot further. Yesterday GameSpy spoke to the man about the incident, and amazingly he laid the blame with the customers once more. When GameSpy persist in pointing out that they had simply listed features as included when they weren’t, Titov replied,
[B][U]“I’m sure there’ll be people who will look into small details and will say “no I was mislead,” where in fact they imagined something to themselves without checking details first.”[/U][/B]
Buh. See if you can imagine the following to yourself too!
[img]http://www.rockpapershotgun.com/images/12/dec/warz1.jpg[/img]
He then goes on to say that if people feel they’ve been misled, they can just apply to Steam for a refund. Oh, okay! Because that’s always a smooth and relaxing process. His dismissive attitude throughout the interview is astonishing.
So there it is. Hammerpoint seem determined to suggest that the fault remains with customers, despite their hollow apology. And if you read that GameSpy interview, you’ll see that Titov really cannot understand what is wrong with making misleading claims about the game. Which all rather suggests you may want to think carefully before handing over money. Thanks Eurogamer.[/quote]
[url]http://www.rockpapershotgun.com/2012/12/19/the-war-z-apologises-after-misleading-steam-customers/[/url]
Wow. They're blaming the customers for 'misreading'?
This is just plain silly now.
What a fucking scumbag.
This is simply pouring salt on the wound.
If they keep pretending that the problems the customers are getting don't exist/aren't their fault, they could probably end up in court.
"We're sorry for you guys inability to read"
Oh boy, here we go.
They are like "we didn't fuck up you fucked us up by seeing the fuck up"
Wow.
Whenever I think these people can't get any worse they go ahead and break that record with fucking ease.
Okay, I was okay with them releasing something before it was supposed to be if they manned up to it and fixed it.
But basically just insulting all their customers and saying that we are all too stupid to read. I won't play this game or any of their other games. This is just ridiculous.
How can you interpret, "100-400 km maps" as 1, 72 km map? 100-72-400km I guess...
Does anyone remember when customers came before money?
How the hell did this get on steam in the first place?
[QUOTE=Pepsi-cola;38892649]How the hell did this get on steam in the first place?[/QUOTE]
Hype, probably.
[QUOTE=ROFLBURGER;38892623]Does anyone remember when customers came before money?[/QUOTE]
I don't remember that.
I at least remember when companies knew that customers came with the money and so they kept the customers happy.
Die in a fire Sergay.
They've been acting so fucking ugly. I initially bought the game just to see what the fuss was about. It was quite interesting to be honest. But the developers are such a big bunch of liars. Even now they can't admit they're the ones making the mistake, wtf.
Do they not realise they're insulting the people who effectively pay them?
[QUOTE=Pepsi-cola;38892649]How the hell did this get on steam in the first place?[/QUOTE]
Because of that other game they released on steam I can't remember the name of.
Oh sergey
if sergey wasnt in hammerpoint i really think the whole game could had been really different
I mean look at all the crap thats happening and guess what, when shit fucks up it was becouse SERGEY talked
what a shit head
Ahahaha absolute cunts
Wow these guys are cunts, that game should be pulled from Steam asap and never be put on there again.
How can they ruin this cash-grab any further?
wow what the fuck seriously, these guys can't be for real
I don't know how there were any Red flags being thrown up for you guys when the creator of the abomination that is Big Rigs produced this game. Any body making any content for an audience, whether it is a game, movie, or music. That content is always given the most effort possible.
People never change.
[quote]So, well, a pack of lies? No, says executive producer [b]Sergey Titov[/b], it was in fact “presented in a way that could have allowed for multiple interpretations.”[/quote]
I wonder if he wrote the game description for this too.
[thumb]http://mortarandpistol.files.wordpress.com/2011/12/919220_49160_back.jpg[/thumb]
[QUOTE=KillerJaguar;38892769]I wonder if he wrote the game description for this too.
[thumb]http://mortarandpistol.files.wordpress.com/2011/12/919220_49160_back.jpg[/thumb][/QUOTE]
Hey, you've just got to interpret it right
1000s of miles of highways and byways is clearly a reference to the fact you can drive off the map into an infinite void.
Valve really needs to remove it from steam.
The WarZ wiki is getting some interesting additions
[thumb]http://puu.sh/1CMQD[/thumb]
[img]http://puu.sh/1CMR4[/img]
[url]http://www.twzwiki.com/view/Sergey_Titov[/url]
[url=http://www.nowgamer.com/features/1731409/the_war_z_what_went_wrong.html]Have a timeline of the wonderful successes of War Z[/url]
remember that this is the same company that has plans to ban people's accounts so they have to buy a new one, and eventually abandon the game, closing all of it's servers, if it's not profitable enough for them. it's been a while since I considered somebody other than crytek to be the worst developer on the planet.
They removed the buy option at the game's store page, not sure if I'm late.
[url]http://store.steampowered.com/app/226700/[/url]
The company should be sued.
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