[QUOTE]A hotelier believes his restaurant is the only place in the UK to [URL="http://www.telegraph.co.uk/news/2016/05/01/restaurants-to-be-banned-from-adding-discretionary-charge-to-bil/"]stop customers from leaving tips[/URL].
At The Langdale Chase Hotel in Windermere, Cumbria, service charges are not added to diners' bills and customers are advised not to leave tips in a bid to encourage repeat custom.[/QUOTE]
[url]http://www.telegraph.co.uk/news/2016/09/14/hotelier-bans-customers-from-leaving-tips-at-his-restaurant-sayi/[/url]
It's not forbidden, they just advise not to leave tips.
No service charge is really big on big tables though.
Good, waiters should be paid a respectable amount and not depend on tips. Of course if someone wants to give them, I don't see why they shouldn't.
Lol nobody in the uk goes into a reasurant and feels obliged to tip, people make enough to get by in the hospitality industry here but actively discouraging tips makes no sense, because nowhere promotes it. Does needless harm.
The only time I tip is when I'm on holiday in another country
[QUOTE=KlaseR;51049859]Good, waiters should be paid a respectable amount and not depend on tips. Of course if someone wants to give them, I don't see why they shouldn't.[/QUOTE]
In the UK, they are. They have to be paid the minimum wage at least. (I think some restaurant chains that tried to get around it with the tipping thing recently got slapped down by the government)
I usually just round up, like if the bill is £28 I'll leave £30.
A good day of tips can sometimes be double the amount you would earn in a week as a server. Of course this would be depending on the venue.
A lot of people make considerable wages through tips.
This is one of those things i sit on the fence with. I understand the whole "pay your employees properly you idiots", but on the other hand tips tend to add a competitive value to the shift. The better service the worker supplies, the better the wage. At least most of the time.
Compared to the US, tipping in the UK isn't seen as a mandatory thing. I've never felt obliged to leave a tip, but I usually leave 10% anyway. Unless the service is shitty, in which case I leave fuck all.
I've worked in a bar, probably less than 20 miles away from the place in the OP. The most money I earned in tips was like £4. Whereas my female colleagues would regularly top £20 - £30 a night, easily.
#TipGap
[QUOTE=SpartanApples;51049947]I usually just round up, like if the bill is £28 I'll leave £30.[/QUOTE]
I always round up to the next $10 and tip 20%. So a $22 bill will end up with 20% of $30 as a tip, but ONLY if the service is good enough to warrant a tip, which it usually is to tell you the truth.
[QUOTE=DiBBs27;51049955]A good day of tips can sometimes be double the amount you would earn in a week as a server. Of course this would be depending on the venue.
A lot of people make considerable wages through tips.
This is one of those things i sit on the fence with. I understand the whole "pay your employees properly you idiots", but on the other hand tips tend to add a competitive value to the shift. The better service the worker supplies, the better the wage. At least most of the time.[/QUOTE]
It does make sense as an incentive to work well, but when it's like in the US where everybody gets tipped regardless it's kind of pointless.
It only makes it an incentive if you get to keep your own tips. There are some locations in the US where tips are put into a common pool and equally distributed across all service staff. At which point there's not point to do any more than "above average" because if you did amazingly, you're going to see next to none of it while someone who's drastically under-performing will see a lot more than they arguably deserve.
Granted, I think the US's split minimum wage needs done away with and the tipping culture should follow suit. Like the guy said, I'm already coming in to pay for food and service, I should not then be expected to pay the service staff's wage because they make $2-3 an hour.
[QUOTE=_Axel;51050007]It does make sense as an incentive to work well, but when it's like in the US where everybody gets tipped regardless it's kind of pointless.[/QUOTE]
We tip based on quality of service in our family, as do the people we know. Decent quality gets 15%, good quality gets 20%, and poor quality is 10%. If the service is awful however, you get nothing other than a complaint to your manager. Excellent quality is 20% and we make an effort to return and get your table on future visits.
We had a waiter at a restaurant who was absolutely fantastic and we'd go to his location at least once every couple of weeks and specifically request him. If he wasn't working we normally just left. Eventually he got moved to a different location in another state. That location requested him by name to come help them improve and recover.
[editline]14th September 2016[/editline]
[QUOTE=biodude94566;51050052]It only makes it an incentive if you get to keep your own tips. There are some locations in the US where tips are put into a common pool and equally distributed across all service staff. At which point there's not point to do any more than "above average" because if you did amazingly, you're going to see next to none of it while someone who's drastically under-performing will see a lot more than they arguably deserve.
Granted, I think the US's split minimum wage needs done away with and the tipping culture should follow suit. Like the guy said, I'm already coming in to pay for food and service, I should not then be expected to pay the service staff's wage because they make $2-3 an hour.[/QUOTE]
We do it more as a matter of respect for the server. Even if they may be doing it as a job and getting paid to serve us, they're are still having to actively cater to our every whim and demand for a prolonged period of time, which can be an immense toll for people to have to do. So yeah, someone who goes out of their way to insure the experience is enjoyable and quality gets compensation for the added effort and time they put in for us.
[QUOTE=Doctor Zedacon;51050055]We do it more as a matter of respect for the server. Even if they may be doing it as a job and getting paid to serve us, they're are still having to actively cater to our every whim and demand for a prolonged period of time, which can be an immense toll for people to have to do. So yeah, someone who goes out of their way to insure the experience is enjoyable and quality gets compensation for the added effort and time they put in for us.[/QUOTE]
This is the main reason i tip based on service quality.
It just sucks, like biodude said, some companies end up splitting the tip sum at the end of the day, so even those who did not interact with the customers receive tips. I hate places that do this.
They should be paying the back end staff consistent wages that make up for average tip gaps and let the front end staff be competitive with the customer service.
You'll end up with a better rating as a restaurant anyways so i see it as a win win.
[QUOTE=joost1120;51049845]It's not forbidden, they just advise not to leave tips.[/QUOTE]
Big difference than not allowing them. Fix title pls
I don't tip based on a percentage. I tip directly proportionally to the quality of service.
I mean, if the server just takes our orders then fucks off and never comes back except maybe to deliver the bill, no, you get little if anything as a tip. But if you're returning regularly to make sure our needs and demands are met and the quality is good, then thats deserving of compensation. Because frankly they can just take orders then have bussers run the food out, not check if the food is good quality, not check if we need additional service like condiments or added flatware/silverware, have no further involvement. And in that case there is no difference between you and the person at the counter of a burger king. You're not actually making it a personalized experience with us as customers.
[QUOTE=Doctor Zedacon;51050055]We tip based on quality of service in our family, as do the people we know. Decent quality gets 15%, good quality gets 20%, and [B]poor quality is 10%.[/B] If the service is awful however, you get nothing other than a complaint to your manager. Excellent quality is 20% and we make an effort to return and get your table on future visits.
We had a waiter at a restaurant who was absolutely fantastic and we'd go to his location at least once every couple of weeks and specifically request him. If he wasn't working we normally just left. Eventually he got moved to a different location in another state. That location requested him by name to come help them improve and recover.[/QUOTE]
I don't understand this, why would you tip for poor quality service? If tipping is truly supposed to work as an incentive then surely you shouldn't have to tip waiters who give below average service?
[QUOTE=DiBBs27;51050084]This is the main reason i tip based on service quality.
It just sucks, like biodude said, some companies end up splitting the tip sum at the end of the day, so even those who did not interact with the customers receive tips. I hate places that do this.
They should be paying the back end staff consistent wages that make up for average tip gaps and let the front end staff be competitive with the customer service.
You'll end up with a better rating as a restaurant anyways so i see it as a win win.[/QUOTE]
Yeah. If a place does pooled tips, we make sure to tip good servers with cash under the table.
[QUOTE=Hezzy;51049974]Compared to the US, tipping in the UK isn't seen as a mandatory thing. I've never felt obliged to leave a tip, but I usually leave 10% anyway. Unless the service is shitty, in which case I leave fuck all.
I've worked in a bar, probably less than 20 miles away from the place in the OP. The most money I earned in tips was like £4. Whereas my female colleagues would regularly top £20 - £30 a night, easily.
#TipGap[/QUOTE]
What
Here in the US when I served at a bar I'd make $2.13/hr but usually walk out with $200 in tips in my pocket
Anyone in the US who doesn't tip is stupid because everything about the restaurant experience would be hella more expensive to compensate for employee wage
[QUOTE=Kylel999;51050103]What
Here in the US when I served at a bar I'd make $2.13/hr but usually walk out with $200 in tips in my pocket
Anyone in the US who doesn't tip is stupid because everything about the restaurant experience would be hella more expensive to compensate for employee wage[/QUOTE]
I don't know anyone who doesn't tip.
[QUOTE=Kylel999;51050103]What
Here in the US when I served at a bar I'd make $2.13/hr but usually walk out with $200 in tips in my pocket
Anyone in the US who doesn't tip is stupid because everything about the restaurant experience would be hella more expensive to compensate for employee wage[/QUOTE]
Restaurants and bars outside the US aren't that expensive really, I don't really get this.
[QUOTE=ilikecorn;51049896]I've never felt obligated to tip, even in the US.
That being said.. I do tip, provided the service isn't shit. I've only not tipped like.. twice.. both times it seemed as though the waiter/waitress was more interested in what was going on the TV than what was going on my table.[/QUOTE]
I feel obligated to tip because waiters make jack and I feel like a dick if i don't tip
[QUOTE=_Axel;51050099]I don't understand this, why would you tip for poor quality service? If tipping is truly supposed to work as an incentive then surely you shouldn't have to tip waiters who give below average service?[/QUOTE]
If they're at least making some effort, even if they're not good at it, they deserve at least some compensation for the effort. It's the "U Tryed" of service compensation. But those who don't even put in the effort get nothing. If they are actively making the experience unpleasant, they get nothing and a complaint to management.
[QUOTE=Kylel999;51050103]What
Here in the US when I served at a bar I'd make $2.13/hr but usually walk out with $200 in tips in my pocket
Anyone in the US who doesn't tip is stupid because everything about the restaurant experience would be hella more expensive to compensate for employee wage[/QUOTE]
i dunno man tipping sounds like a pretty expensive component of the restaurant experience
[QUOTE=proboardslol;51050112]I feel obligated to tip because waiters make jack and I feel like a dick if i don't tip[/QUOTE]
Honestly you should feel obligated. A $8 burger would be probably be $15 if it wasn't for the way they pay the servers. Restaurants already re-invest 80-90% of earnings back into food and supplies as it is, so something would have to change if they're not getting tipped
I tip because I know too many people only making $2-3/hr and having to live off of tips. Even if my service might've been bad, I don't really know what's been going on in that waiter's/waitress's day. Maybe they had a shitty customer right before me that insulted them, maybe they have shit going on at home idk.
As long as they don't completely forget about my food and drink, I feel like tipping them is the least I could do, especially since they'll only make like a dollar for the 30-45 minutes I'm there. It's kinda fucked.
Going back to the waiter I previously mentioned who proved incredible service. He had excellent personality and would spend time socializing with us, could identify problems with the orders without us having to ask, and went above and beyond to make the experience enjoyable. One evening he had the kitchen staff prepare a desert for us to try. We hadn't asked for it or mentioned it, but he did it. It was absolutely amazing. And then he didn't add it to bill. Then like addicts who got the first fix free from the dealer, we asked for it regularly on future visits because it was that good, and we still do when we go back these days. But we normally never ask for deserts when we have dinner. He was not a manager but he ran the show there and kept the place packed out the doors every night he worked. He'd tear up the kitchen staff for screwing up an order, he'd tear up other servers for not showing their customers service that was to his standards. He may as well have been Gordon Ramsay for this place.
[QUOTE=Kylel999;51050125]Honestly you should feel obligated. A $8 burger would be probably be $15 if it wasn't for the way they pay the servers. Restaurants already re-invest 80-90% of earnings back into food and supplies as it is, so something would have to change if they're not getting tipped[/QUOTE]
What difference does it make whether you tip or pay the same extra money for a meal?
Why would it be cheaper to tip the waiters than pay for their salary through the meal itself?
Sorry, you need to Log In to post a reply to this thread.