Best thing Valves done in years. But Jims idea of 7 days money back no questions asked is fucking horrible and he clearly didnt think that through. The 2 hour limit may suck for a small minority of short games, but its also their to stop people from getting refunds on more major games.
If it was 7 days no matter what you could buy shit like The Witcher 3, play it that week, and refund it. This would be abused so bad.
They cannot protect every single game and dev, but the 2 hour limit is probably the only good hour limit if you look at all the games on steam. Its too short to get a lot of out any AAA(which valve probably wants to protect the most due to big $), but long enough to make a decision. Its especially great for MP only games. It will probably also be a wakeup call to some devs both big and small. Imagine if steam refunds were around with shit like AC3/Brink/Evolve?
What is it with people claiming the conditions of this are open to abuse and then suggesting an alternative that's even MORE open to abuse?
[QUOTE=Sir Whoopsalot;47907335]What is it with people claiming the conditions of this are open to abuse and then suggesting an alternative that's even MORE open to abuse?[/QUOTE]
None of them are smart in business or bother to look at a bigger picture along with cause and effect. Im sure months of thought and work went into this whole refund system by Valve by professionals just to get it right and they probably looked at it from all angles vs people who dont own a massive digital distributor in video games and dont have to actually offer refunds.
[QUOTE=HoodedSniper;47907835]None of them are smart in business or bother to look at a bigger picture along with cause and effect. Im sure months of thought and work went into this whole refund system by Valve by professionals just to get it right and they probably looked at it from all angles vs people who dont own a massive digital distributor in video games and dont have to actually offer refunds.[/QUOTE]You're being very optimistic here. Dunno about refund system, but the mod one was at most thought up by 2 guys at a pub.
[QUOTE=Sir Whoopsalot;47907335]What is it with people claiming the conditions of this are open to abuse and then suggesting an alternative that's even MORE open to abuse?[/QUOTE]
worst thing is, consumers refunding is far, far, far less abusive than letting devs shit all over consumers
The refund system should also deter people making joke/bait games such as ones made entirely out of unity asset store assets that were made in like 3 hours.
[QUOTE=Valdread;47908435]The refund system should also deter people making joke/bait games such as ones made entirely out of unity asset store assets that were made in like 3 hours.[/QUOTE]
Honestly I think it was specifically made for that crap.
As a developer, what I'm concerned about are pirates that don't want to spend 3-4 days off a poorly seeded torrent and just installing the crack once the files are downloaded.
[QUOTE=Sir Whoopsalot;47907335]What is it with people claiming the conditions of this are open to abuse and then suggesting an alternative that's even MORE open to abuse?[/QUOTE]
He doesn't actually say that at all in the video though. He just said that so far it seems to be good and he hopes it stays good.
[QUOTE=HoodedSniper;47907199]Best thing Valves done in years. But Jims idea of 7 days money back no questions asked is fucking horrible and he clearly didnt think that through. The 2 hour limit may suck for a small minority of short games, but its also their to stop people from getting refunds on more major games.
If it was 7 days no matter what you could buy shit like The Witcher 3, play it that week, and refund it. This would be abused so bad.
They cannot protect every single game and dev, but the 2 hour limit is probably the only good hour limit if you look at all the games on steam. Its too short to get a lot of out any AAA(which valve probably wants to protect the most due to big $), but long enough to make a decision. Its especially great for MP only games. It will probably also be a wakeup call to some devs both big and small. Imagine if steam refunds were around with shit like AC3/Brink/Evolve?[/QUOTE]
I preordered Brink and only have like 40 minutes in it. What a fucking waste of money
Wouldn't the idea of developers being able to set their own times be abused also?
Like instead of 2 hours its 5 mins or 1 sec.
Also Wouldn't that mean every game has to have its own separate EULA ?
I don't know if its legal to have one game have different refund rules than another game without consumer consent.
Refunds are basically only a positive - any meaningful, negative financial effect will (and here's my official prediction) only hit games that really didn't deserve to be bought in the first place. I've bought games like L.A. Noire that straight up didn't work on my combination of hard/software, and that's with 44 minutes of game time trying to get it to work (obviously research took much more than that). Sure, I got it for cheap, but you shouldn't be able to just shovel crap in the general direction of the consumer, and expect them to take it simply because you don't earn [I]that[/I] much doing it.
2 hours is a good limit because like Jim said the games that are 2 hours or less long will only have a niche audience and people who buy it just to return it wouldn't glance at it anyway. 7 days no play limit is dumb though because I can beat 90% of games that have an end point in a week. With that there'd be no reason to have to buy games since a good half of my collection are games I played to completion and haven't played since.
[QUOTE=itisjuly;47908013]You're being very optimistic here. Dunno about refund system, but the mod one was at most thought up by 2 guys at a pub.[/QUOTE]
If anything it was a test run for reactions. I really do not believe for a second they pulled that shit without being self-aware of an impending shit storm, I refuse to believe a company like Valve coundnt foresee that while everyone else could and we dont even get paid to think. They already said Source 2 mods will be sellable and is directly competing with UE4. I really believe if it was just to see the reaction of it and getting information on how to implement it better for when it matters much more with Source 2.
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