EAC responded to my ban appeal saying I have macros but I never had any hacks.

[hasbourg]

EAC finally responded to my ban appeal saying that I got banned for using macros but I never used macros or any type of hack in rust. I really need help from someone that can do something about this.

Here is what I sent them again EAC responding to what they said:

http://steamcommunity.com/profiles/76561198304036721

I have recently gotten a response to a support ticket about my ban appeal and it had said that I have been permanently banned for programs/scripts/macro and it also their was definite proof of this (my older ticket is pasted lower down in the page if you would like to read it).  I would like to say that I never had a macro or scripts. I honestly don't even know how to use them or download them. I think that they ruin the fun of the game like hacking because it would be easy mode. I am not sure if you could investigate further (recordings) but you would see that my recoil control is completely normal. I have around 1.2k hrs and I had played on a 20x for half of those hours. Doing this I would get guns like the m249 form barrels and because of using it a lot I have mastered its recoil (which is basically pull down on your mouse pad) the other gun that I got the ability to spam with was the m92. I practiced with it for around an hour on a build server and I then did a test and saw that I could get at average a 9 to 10 clicks per second on average while holding down the mouse ADS button. The only mouse program I have is my Logitech Gaming Software and it allows me to change my DPI (sensitivity changer) and that would not consider that a cheat as its just a button on my mouse changes your sensitivity and I rarely use it because its kind of useless. My mouse is the Logitech G502. I had also seen that I had 5 reports that I had on my account (on the rust hack report twitter account). One last thing I wanted to say regarding macros/scripts if that I would get accused of them a lot but never used them nor had them.

If you would like I could do a team viewer session where you can scan my computer for anything I would be fine with that or please do contact me on steam so we can talk about this. 
http://steamcommunity.com/profiles/76561198304036721

Thank you and I hope we can resolve this.

If you want to see the old ticket I submitted it is down here.

OLDER TICKET:

So I have had Rust for around one year now and I have never even done anything close to hacking in it. I was playing yesterday and then I hopped off. The next day I was banned from my main server US West 2 for no reason and I still have no idea why. So that day already being angry because of this I decide to spend more money and get Rust on an alt account so I could finish the wipe (we already had a lot of gear and I was not restarting). So that night I play the game and everything is ok. Now after I come back home today I see that both of my accounts got game bans on them and I am so frustrated because Rust is a fun game and I have spent money on skins, on two accounts and I had over 1k hours in the game and me thinking I would not be able to play the game anymore because of a false ban really put my mood down. Its also very frustrating knowing that I had never hacked but there are so many hackers in the game that never get banned but I do without even hacking. I still want to emphasize I HAD NEVER HACKED and I have never teamed with them either because all they do is ruin the game and I have already lost so much stuff to them. Thank you for reading this and I hope you can remove my game ban as I am an ordinary player. Hopefully I could get in contact with some of you and you could add me on steam so we can talk more about the situation. 

STEAM_1:1:171885496 
http://steamcommunity.com/profiles/76561198304036721

I would also like to point out that my main account was private for the reason that I don't like it when my friends see my hours on steam. I had also never changed my name on any platform. Find me on Xbox 360, Uplay, Rockstar games as hasbourg.

STEAM_1:0:431750095
http://steamcommunity.com/profiles/76561198823765918/

Also I realize that my secondary accounts name may be a bit offensive and I am sorry about that I was just frustrated from getting server banned on my other account while hackers roam around freely. (the majority of them Chinese on US West 2).
(I have sent this message several times because I used the wrong steam ID) Sorry for the inconvenience.

[Rush]

Hmm, interesting enough that the first person on your Friends list in Steam, also has a VAC ban.
Doesn't look good when you also associate with known hackers

[Tlean]

EAC decision is final, if they say you were banned rightfully then there's nothing else to do.