Had a 500GB Scorpio Blue start acting up on a old laptop. The laptop completely hung up and didn't really even boot, it just went to a black screen. So I removed the HDD and replaced it with another one, reinstalled windows and now that laptop is fine.
The issue I'm now having is I connected this WD SB HDD to my desktop, i can hear it spinning, but it shows up as an unknown device in device manager, diskmgmt shows it just as a drive and will not let me initialize it (I know this formats it, but was hoping to recover the data using a program). If I use MBR it says cannot be preformed because of I/O device error. GPT don't work because the hard drive isn't being recognized with any type of storage size.
I've tried several different things and ultimately my status hasn't changed...any ideas? I'm not going to list all the things I've done simply because if someone makes a suggestion I will try it again. I've never had this issue before, could it be possibly a bad HDD? I cannot for the life of me find drivers for this HDD anywhere in an attempt to update them.
Any suggestions would be greatly appreciated, I'm trying to save some basic data (photos, docs, etc) from this hard-drive for a family member.
Can you view the harddrive's contents using a Linux Live disk? It's unlikely, but it's possible that it's just Windows being Windows.
If not, try file recovery software that you can boot off of a drive. They should be better at reading off of drives that aren't recognised by OSs normally.
If neither one of these work, i can't give any better advice than sending it to a harddrive recovery company if the files are important enough.
I have not tried a disk like that, but let me do some research and give it a shot.
We'll I tried and even Linux live disk doesn't even pick up the hard-drive and I also just happened to hear a loud click from it.
So I'm pretty damn sure the thing is dead. I'm just going to suggest to the relative to maybe pay for a professional data recovery service.
If the BIOS/UEFI can recognize it, you can try and recover the drive using something like SpinRite. SpinRite is not a cheap utility, however, and it can't save a drive that needs physical recovery (i.e. opening the drive in a cleanroom), so I'd reserve this option for if it really has important things you want off of it and if you also want to use SpinRite in the future (especially for preventative maintenance instead of disaster recovery).
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