WINDOWS 10, Your PC is offline. Please Sign in with the last password used on th
1 replies, posted
WINDOWS 10, Your PC is offline. Please Sign in with the last password used on the PC.
What the hell is? Friend comes to me and says that she can't login her email address and normal login doesn't work now and we can't even trigger safe mode.
How do i fix this?
This is the prompt if your password is incorrect, and if you're offline.
The account is tied to a Microsoft account, since people can change these passwords for their Microsoft accounts from anywhere, this prompt exists to remind users that Microsoft will only update the password when you actually log in
There's a forgot your password prompt; Which you can login with a security code, like using a google service
Windows 10 PC
On the sign-in screen, type your Microsoft account name if it's not displayed. If there are multiple accounts on the PC, choose the one to reset.
Select I forgot my password below the password text box.
On the Recover your account screen, type the characters displayed in the box below Enter the characters you see, then select Next.
On the Verify your identity screen, choose to receive your security code either as a text or email message. If you choose text, type the last four digits of your phone number, and then select Send code.
When you get the code as a text or email message on a separate device, enter it and then select Next.
On the Reset your password screen, create a new password, and then select Next. This sets your new password. Select Next again to return to the sign-in screen.
Sign in with your new Microsoft account password.
https://support.microsoft.com/en-us/help/4026971/microsoft-account-how-to-reset-your-password
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